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For Companies At a Glance
- Tasks: Lead the team, manage store operations, and inspire excellent customer service.
- Company: Join Ted Baker, a leading lifestyle brand known for its high standards and integrity.
- Benefits: Enjoy 75% off Ted kit, seasonal freebies, bonuses, healthcare, and wellbeing support.
- Why this job: Be part of a vibrant team culture that values growth, collaboration, and customer satisfaction.
- Qualifications: No specific qualifications required; just bring your passion and motivation!
- Other info: This role offers a chance to develop leadership skills in a dynamic retail environment.
The predicted salary is between 28800 - 43200 £ per year.
Ted's Mission Statement
Our Mission is to build a successful company through creating a leading lifestyle brand. We conduct ourselves efficiently and courteously, maintaining Ted's high standards and integrity to satisfy our customers. We uphold our reputation by asking ourselves: 'Would Ted do it that way?'
Role within Ted's Team
The Deputy Manager partners with the management team to meet KPIs and inspire the team. In the absence of the Location Manager, they manage the store, identify growth opportunities, and promote Ted's ethos and strategy as an ambassador.
Main Responsibilities
- People
- Partner with the Location Manager and management team
- Promote respect, team participation, and a positive work environment
- Commit to self-awareness and development
- Handle recruitment, onboarding, and training of staff
- Inspire team to deliver excellent customer service with passion
- Provide feedback on team performance
- Motivate and incentivize staff to excel
- Product
- Maintain knowledge of current season products and stock details
- Implement merchandising, replenishment, and housekeeping standards
- Utilize commercial tools to optimize product presentation and performance
- Commercial
- Ensure team demonstrates customer engagement principles (GOTFAT)
- Engage with Ted's social media and understand local market trends
- Coach team to meet performance targets and foster customer connection
- Assist in managing store profit and loss
- Capture customer data effectively and analyze market insights
- Monitor competitors and market conditions
- Embrace digital initiatives to enhance sales and brand profile
- Operations
- Ensure store administration and systems are followed
- Understand business systems like Teds Vault, AX, SharePoint
- Drive operational KPIs and manage costs
- Maintain health & safety, security, and loss prevention standards
Benefits
Enjoy benefits including 75% off Ted kit from day 1, seasonal free kit, store bonus schemes, healthcare plans, wellbeing support, and pension schemes.
Ted's Core Competencies
- Customer satisfaction
- Initiative and growth mindset
- Open communication and honesty
- Positive team environment and collaboration
- Passion, motivation, and commitment
- Ownership and accountability
- High standards and efficiency
Ted Baker is an equal opportunities employer committed to diversity and inclusion. We do not tolerate discrimination or harassment.
Supervisor - Cheshire Oaks - Full Time employer: Ted Baker
Contact Detail:
Ted Baker Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor - Cheshire Oaks - Full Time
✨Tip Number 1
Familiarise yourself with Ted's brand ethos and mission statement. Understanding their commitment to customer satisfaction and high standards will help you align your responses during interviews and demonstrate that you embody their values.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully motivated and developed a team in previous roles. Highlighting your ability to inspire others will resonate well with the management team.
✨Tip Number 3
Research current market trends and competitors in the retail sector, particularly those relevant to Ted Baker. Being able to discuss these insights during your interview will demonstrate your proactive approach and understanding of the business landscape.
✨Tip Number 4
Engage with Ted's social media platforms to get a feel for their customer engagement strategies. This knowledge can help you articulate how you would enhance customer connections and drive sales in your role as Supervisor.
We think you need these skills to ace Supervisor - Cheshire Oaks - Full Time
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and expectations of the Supervisor position. Tailor your application to highlight how your skills and experiences align with Ted's mission and core competencies.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in retail management, team leadership, and customer service. Use bullet points for clarity and focus on achievements that demonstrate your ability to meet KPIs and inspire a team.
Write a Compelling Cover Letter: In your cover letter, express your passion for the brand and your understanding of Ted's ethos. Provide specific examples of how you've successfully managed teams, improved customer satisfaction, or driven sales in previous roles.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the Supervisor role.
How to prepare for a job interview at Ted Baker
✨Understand Ted's Ethos
Before the interview, make sure you familiarise yourself with Ted's mission statement and core competencies. This will help you align your answers with their values and demonstrate that you are a good fit for the team.
✨Showcase Leadership Skills
As a Deputy Manager, you'll need to inspire and motivate your team. Prepare examples from your past experiences where you've successfully led a team or improved team performance, as this will highlight your capability in this role.
✨Know Your Products
Be ready to discuss current season products and stock details. Showing that you have done your homework on Ted's offerings will reflect your enthusiasm for the brand and your commitment to customer satisfaction.
✨Engage with Market Trends
Familiarise yourself with local market trends and competitors. Being able to discuss these insights during your interview will demonstrate your commercial awareness and ability to drive sales effectively.
