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For Companies At a Glance
- Tasks: Engage customers and maximise sales through exceptional service and product knowledge.
- Company: Join Ted Baker, a globally recognised British designer brand known for its creativity and authenticity.
- Benefits: Enjoy 75% off Ted products, bonuses, wellness support, and a pension scheme.
- Why this job: Be part of a vibrant team that values curiosity, kindness, and inclusivity while making a real impact.
- Qualifications: No specific experience required; just bring your passion for fashion and customer service.
- Other info: Flexible part-time hours perfect for students looking to gain retail experience.
WHO WE ARE
QUINTESSENTIALLY BRITISH; DISTINCTLY GLOBAL. At Ted Baker, we know what it means to be a truly forward-thinking designer brand. From the iconic props in our shops, to the delightful details and thoughtful touches which set us apart from the crowd. These are the qualities we see brought to life in our People. We look for thoughtful, motivated team members - who know that ambition and authenticity go hand in hand. Driven by their curiosity and boundless creativity, our People are subject matter experts who fortify their team and strive to achieve new levels of success for the Ted Baker label.
THE ROLE
The role of the Sales Advisor is to support an environment of genuine customer connection looking to maximise sales, through a high level of service and always strives to go the extra mile. Be a proud and passionate ambassador of Ted, who understands and promotes the company “Mission Statement” and “Strategy”.
MAIN RESPONSIBILITIES
- A high level of team participation, working with integrity and respect for others
- Actively drive and document your own learning to contribute to the success of the team and location
- Be adaptable and flexible to the needs of the business in support of the team and the location
- Collaborates with the teams in all meetings and briefings
- Supports new hires within the team through friendly mentorship
- Display a dedicated approach to self-awareness and self-development
- Understand the core values and culture of Ted and reflect these in all efforts
Product
- Use all available tools and information to keep up to date on current product and increase awareness of the product in terms of Called, Colour, Composition, Cost, Care, Cut (The 6 C’s.)
- Follow merchandising guidelines, replenishment method and housekeeping standards to ensure that Ted is represented at the highest level
- Demonstrate a keen personal interest in Ted and supports brand messaging
Commercial
- Demonstrate all requirements of Ted’s School of Excellence
- Delivering Greet, Observe, Talk, Fit, Assist, Thank (GOTFAT) with enthusiasm and consistency, understanding the impact of actions on the customer experience and sales
- Have a good understanding the variety of customer profiles and use of sales techniques in order to build loyal customer relationships both online and offline
- Actively seeking knowledge and taking personal ownership of achieving and exceeding location KPI’s and supporting all brand promotions and campaigns
- Be proactive in the capture of customer data at PoS – where relevant – and understand how this actively informs customer relationship management
- Keep yourself and customers up to date on and take an active interest in sharing Ted’s social media activity
- Proudly support the integration of new technology in to our customer service proposition
- Deliver a warm and memorable customer service experience
Operations
- Follow Company policies and procedures with an ability to work unsupervised
- Adhere to all Company health and safety procedures. Use equipment properly and report any potentially unsafe conditions to management
- Adhere to all loss prevention measures and protect the assets of the Company by reporting any misuse or theft of Company property to management.
OUR VALUES
- AUTHENTIC We have the freedom to be our ‘best self’, being true to ourselves and others
- KIND We try to do the right thing: for each other, our communities, our planet and for Ted
- CURIOUS We are hungry to explore, innovate and think differently
- COURAGEOUS We have the confidence to be brave, have fun and discover the unexpected
- INCLUSIVE We embrace and respect individuality and celebrate difference & diversity
BENEFITS
At Ted we offer a range of benefits so you can enjoy wearing Ted, look after your health and share in the success of your store location. We’ll provide you with access to our generous KitTED benefit from day 1 which gives you 75% off Ted kit so you can look great from the start, Ted to Toe! Once you have completed your settling in period we’ll also give you £500 of free Ted kit per season and a generous 40% off Ted for your friends and family. We have a generous bonus scheme which rewards the whole store team monthly for the achievement of sales targets which pays up to 15% of monthly salary. You also have access to Aviva’s wellbeing app to track your fitness goals and assistance from the Retail Trust if you need a little help with life’s ups and downs. For your longer-term financial wellbeing we’ll pay into a pension scheme for you with Aviva, helping you save for the long term. Ted Baker is committed to equal opportunities and embraces diversity, understanding the needs and benefits of a balanced, inclusive workforce. We do not tolerate any harassment or discrimination towards any of our candidates or employees. We are proud to be an equal opportunities employer.
Seasonal Sales Advisor - Part-Time (10hrs) - Livingston employer: Ted Baker
Contact Detail:
Ted Baker Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Seasonal Sales Advisor - Part-Time (10hrs) - Livingston
✨Tip Number 1
Familiarise yourself with Ted Baker's brand values and mission statement. During your interactions, whether in interviews or networking, demonstrate how your personal values align with theirs. This shows that you're not just looking for a job, but are genuinely interested in being part of their team.
✨Tip Number 2
Engage with Ted Baker's social media platforms. By liking, sharing, and commenting on their posts, you can gain insights into their latest products and campaigns. This knowledge will help you stand out during conversations and show your enthusiasm for the brand.
✨Tip Number 3
Prepare to discuss your previous customer service experiences and how they relate to the role of a Sales Advisor. Think of specific examples where you went the extra mile for a customer, as this aligns with Ted's emphasis on genuine customer connection.
✨Tip Number 4
Network with current or former employees of Ted Baker if possible. They can provide valuable insights into the company culture and expectations. This information can be crucial in tailoring your approach and demonstrating your commitment to fitting into their team.
We think you need these skills to ace Seasonal Sales Advisor - Part-Time (10hrs) - Livingston
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and expectations of a Seasonal Sales Advisor. Tailor your application to highlight relevant experiences that demonstrate your ability to connect with customers and drive sales.
Showcase Your Passion: Express your enthusiasm for the Ted Baker brand in your application. Mention any personal connections you have with the brand or its products, and how you embody the company's values such as authenticity, kindness, and curiosity.
Highlight Teamwork Skills: Since the role requires high levels of team participation, emphasise your ability to work collaboratively. Provide examples of past experiences where you successfully contributed to a team environment and supported your colleagues.
Tailor Your CV: Make sure your CV is up-to-date and tailored specifically for this position. Include relevant skills, experiences, and achievements that align with the job requirements, particularly in customer service and sales.
How to prepare for a job interview at Ted Baker
✨Understand the Brand
Before your interview, take some time to research Ted Baker's brand values and mission statement. Familiarise yourself with their products and unique selling points. This will help you demonstrate your passion for the brand and how you can contribute to its success.
✨Showcase Your Customer Service Skills
As a Seasonal Sales Advisor, providing excellent customer service is key. Prepare examples of how you've gone the extra mile for customers in previous roles. Highlight your ability to build relationships and create memorable experiences.
✨Be Ready to Discuss Teamwork
Ted Baker values collaboration and team participation. Think of instances where you've worked effectively within a team, supported new members, or contributed to a positive team environment. Be prepared to share these experiences during your interview.
✨Demonstrate Adaptability
The role requires flexibility and adaptability to meet business needs. Be ready to discuss how you've successfully adapted to changing situations in past jobs. This will show that you're a proactive candidate who can thrive in a dynamic retail environment.
