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- Tasks: Engage customers and maximise sales through exceptional service and product knowledge.
- Company: Join Ted Baker, a globally recognised British designer brand known for its creativity and authenticity.
- Benefits: Enjoy perks like a 70% employee discount, healthcare scheme, and corporate bonus opportunities.
- Why this job: Be part of a vibrant team that values curiosity, kindness, and inclusivity while making genuine customer connections.
- Qualifications: No specific experience required; just bring your passion for fashion and a willingness to learn.
- Other info: Flexible part-time hours available in a dynamic retail environment.
Social network you want to login/join with:
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Client:
Ted Baker
Location:
London, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
906f9d7c9081
Job Views:
6
Posted:
17.06.2025
Expiry Date:
01.08.2025
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Job Description:
WHO WE ARE
QUINTESSENTIALLY BRITISH; DISTINCTLY GLOBAL.
At Ted Baker, we know what it means to be a truly forward-thinking designer brand. From the iconic props in our shops, to the delightful details and thoughtful touches which set us apart from the crowd. These are the qualities we see brought to life in our People.
We look for thoughtful, motivated team members – who know that ambition and authenticity go hand in hand. Driven by their curiosity and boundless creativity, our People are subject matter experts who fortify their team and strive to achieve new levels of success for the Ted Baker label.
THE ROLE
The role of the Sales Advisor is to support an environment of genuine customer connection looking to maximise sales, through a high level of service and always strives to go the extra mile. Be a proud and passionate ambassador of Ted, who understands and promotes the company “Mission Statement” and “Strategy”.
MAIN RESPONSIBILITIES
People
• A high level of team participation, working with integrity and respect for others
• Actively drive and document your own learning to contribute to the success of the team and location
• Be adaptable and flexible to the needs of the business in support of the team and the location
• Collaborates with the teams in all meetings and briefings
• Supports new hires within the team through friendly mentorship
• Display a dedicated approach to self-awareness and self-development
• Understand the core values and culture of Ted and reflect these in all efforts
Product
• Use all available tools and information to keep up to date on current product and increase awareness of the product in terms of Called, Colour, Composition, Cost, Care, Cut (The 6 C’s.)
• Follow merchandising guidelines, replenishment method and housekeeping standards to ensure that Ted is represented at the highest level
• Demonstrate a keen personal interest in Ted and supports brand messaging
Commercial
• Demonstrate all requirements of Ted’s School of Excellence
• Delivering Greet, Observe, Talk, Fit, Assist, Thank (GOTFAT) with enthusiasm and consistency, understanding the impact of actions on the customer experience and sales
• Have a good understanding the variety of customer profiles and use of sales techniques in order to build loyal customer relationships both online and offline
• Actively seeking knowledge and taking personal ownership of achieving and exceeding location KPI’s and supporting all brand promotions and campaigns
• Be proactive in the capture of customer data at PoS – where relevant – and understand how this actively informs customer relationship management
• Keep yourself and customers up to date on and take an active interest in sharing Ted’s social media activity
• Proudly support the integration of new technology in to our customer service proposition
• Deliver a warm and memorable customer service experience
Operations
• Follow Company policies and procedures with an ability to work unsupervised
• Adhere to all Company health and safety procedures. Use equipment properly and report any potentially unsafe conditions to management
• Adhere to all loss prevention measures and protect the assets of the Company by reporting any misuse or theft of Company property to management.
OUR VALUES
AUTHENTIC
We have the freedom to be our ‘best self’, being true to ourselves and others
KIND
We try to do the right thing: for each other, our communities, our planet and for Ted
CURIOUS
We are hungry to explore, innovate and think differently
COURAGEOUS
We have the confidence to be brave, have fun and discover the unexpected
INCLUSIVE
We embrace and respect individuality and celebrate difference & diversity
BENEFITS
At Ted we offer a range of benefits to keep you well including our healthcare scheme, access to Aviva’s wellbeing app to track your fitness goals and assistance from the Retail Trust when you need a little help with life’s ups and downs. If you want to cycle to work, you can join our tax-free cycle scheme or if getting the train is more your thing then we’ll help with an interest free loan for an annual ticket.
We want you to share in Ted’s success so we’ll invite you to join our corporate bonus scheme. For your longer-term financial wellbeing we’ll pay into a pension scheme for you with Aviva.
And finally, we want you to enjoy wearing Ted! We have a fantastic team discount scheme offering you a 70% employee discount, a friends and family discount scheme and the opportunity to shop in our fantastic onsite sample shop.
Ted Baker is committed to equal opportunities and embraces diversity, understanding the needs and benefits of a balanced, inclusive workforce. We do not tolerate any harassment or discrimination towards any of our candidates or employees. We are proud to be an equal opportunities employer
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Sales Advisor - Part Time - St Pancras employer: Ted Baker
Contact Detail:
Ted Baker Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor - Part Time - St Pancras
✨Tip Number 1
Familiarise yourself with Ted Baker's brand values and mission statement. Understanding their commitment to authenticity, kindness, and inclusivity will help you align your approach during interviews and demonstrate that you're a good cultural fit.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've gone the extra mile for customers in previous roles. Ted Baker values genuine customer connections, so be ready to discuss specific instances where you made a positive impact.
✨Tip Number 3
Stay updated on current fashion trends and Ted Baker's latest collections. Being knowledgeable about their products will not only impress during your interview but also show your passion for the brand and its offerings.
✨Tip Number 4
Network with current or former employees of Ted Baker if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach and stand out as a candidate.
We think you need these skills to ace Sales Advisor - Part Time - St Pancras
Some tips for your application 🫡
Understand the Brand: Before applying, take some time to understand Ted Baker's brand values and mission. Reflect these in your application to show that you align with their ethos of authenticity, kindness, curiosity, courage, and inclusivity.
Tailor Your CV: Make sure your CV highlights relevant experience in sales and customer service. Use specific examples that demonstrate your ability to connect with customers and drive sales, as these are key aspects of the Sales Advisor role.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also expresses your passion for the Ted Baker brand. Mention how you can contribute to creating memorable customer experiences and support the team culture.
Showcase Your Soft Skills: In your application, emphasise soft skills such as teamwork, adaptability, and communication. These are crucial for the Sales Advisor position, where collaboration and customer interaction are essential.
How to prepare for a job interview at Ted Baker
✨Understand Ted's Values
Before your interview, take some time to familiarise yourself with Ted Baker's core values: authenticity, kindness, curiosity, courage, and inclusivity. Be prepared to discuss how these values resonate with you and how you can embody them as a Sales Advisor.
✨Showcase Your Customer Service Skills
As a Sales Advisor, delivering exceptional customer service is key. Think of examples from your past experiences where you went the extra mile for a customer. Be ready to share these stories during your interview to demonstrate your commitment to creating memorable customer experiences.
✨Know the Product Inside Out
Familiarise yourself with Ted Baker's products, especially the 6 C's: Called, Colour, Composition, Cost, Care, and Cut. Being knowledgeable about the product will not only impress your interviewers but also show your genuine interest in the brand.
✨Prepare for Role-Playing Scenarios
Expect to engage in role-playing scenarios during your interview, where you may need to demonstrate your sales techniques or customer interaction skills. Practice these scenarios beforehand to feel more confident and showcase your ability to connect with customers effectively.
