At a Glance
- Tasks: Join us as a Sales Advisor, connecting with customers and maximising sales through exceptional service.
- Company: Ted Baker is a globally recognised British designer brand known for its unique style and creativity.
- Benefits: Enjoy 70% off Ted kit, a bonus scheme, healthcare cash plan, and a pension scheme.
- Why this job: Be part of a vibrant team that values authenticity, curiosity, and inclusivity while making a real impact.
- Qualifications: No specific qualifications required; just bring your passion and willingness to learn!
- Other info: This is a part-time role on a 1-month fixed-term contract in Manchester.
WHO WE ARE
QUINTESSENTIALLY BRITISH; DISTINCTLY GLOBAL. At Ted Baker, we know what it means to be a truly forward-thinking designer brand. From the iconic props in our shops, to the delightful details and thoughtful touches which set us apart from the crowd. These are the qualities we see brought to life in our People. We look for thoughtful, motivated team members - who know that ambition and authenticity go hand in hand. Driven by their curiosity and boundless creativity, our People are subject matter experts who fortify their team and strive to achieve new levels of success for the Ted Baker label.
THE ROLE
The role of the Sales Advisor is to support an environment of genuine customer connection looking to maximise sales, through a high level of service and always strives to go the extra mile. Be a proud and passionate ambassador of Ted, who understands and promotes the company “Mission Statement” and “Strategy”.
MAIN RESPONSIBILITIES
- A high level of team participation, working with integrity and respect for others
- Actively drive and document your own learning to contribute to the success of the team and location
- Be adaptable and flexible to the needs of the business in support of the team and the location
- Collaborates with the teams in all meetings and briefings
- Supports new hires within the team through friendly mentorship
- Display a dedicated approach to self-awareness and self-development
- Understand the core values and culture of Ted and reflect these in all efforts
Product
- Use all available tools and information to keep up to date on current product and increase awareness of the product in terms of Called, Colour, Composition, Cost, Care, Cut (The 6 C’s.)
- Follow merchandising guidelines, replenishment method and housekeeping standards to ensure that Ted is represented at the highest level
- Demonstrate a keen personal interest in Ted and supports brand messaging
Commercial
- Demonstrate all requirements of Ted’s School of Excellence
- Delivering Greet, Observe, Talk, Fit, Assist, Thank (GOTFAT) with enthusiasm and consistency, understanding the impact of actions on the customer experience and sales
- Have a good understanding the variety of customer profiles and use of sales techniques in order to build loyal customer relationships both online and offline
- Actively seeking knowledge and taking personal ownership of achieving and exceeding location KPI’s and supporting all brand promotions and campaigns
- Be proactive in the capture of customer data at PoS – where relevant – and understand how this actively informs customer relationship management
- Keep yourself and customers up to date on and take an active interest in sharing Ted’s social media activity
- Proudly support the integration of new technology in to our customer service proposition
- Deliver a warm and memorable customer service experience
Operations
- Follow Company policies and procedures with an ability to work unsupervised
- Adhere to all Company health and safety procedures. Use equipment properly and report any potentially unsafe conditions to management
- Adhere to all loss prevention measures and protect the assets of the Company by reporting any misuse or theft of Company property to management.
OUR VALUES
- AUTHENTIC We have the freedom to be our ‘best self’, being true to ourselves and others
- KIND We try to do the right thing: for each other, our communities, our planet and for Ted
- CURIOUS We are hungry to explore, innovate and think differently
- COURAGEOUS We have the confidence to be brave, have fun and discover the unexpected
- INCLUSIVE We embrace and respect individuality and celebrate difference & diversity
BENEFITS
At Ted we offer a range of benefits so you can enjoy wearing Ted, look after your health and share in the success of your store location. We’ll provide you with access to our generous KitTED benefit from day 1 which gives you 70% off Ted kit so you can look great from the start, Ted to Toe! Once you have completed your settling in period we’ll also give you £400 of free Ted kit and a generous 40% off Ted for your friends and family. We have a generous bonus scheme which rewards the whole store team monthly for the achievement of sales targets which pays up to 15% of monthly salary. To keep you well you can join our healthcare cash plan which provides cash back towards everyday dental, optical and healthcare costs, access to an online doctor and access to health helplines. You also have access to Aviva’s wellbeing app to track your fitness goals and assistance from the Retail Trust if you need a little help with life’s ups and downs. For your longer-term financial wellbeing we’ll pay into a pension scheme for you with Aviva, helping you save for the long term.
Ted Baker is committed to equal opportunities and embraces diversity, understanding the needs and benefits of a balanced, inclusive workforce. We do not tolerate any harassment or discrimination towards any of our candidates or employees. We are proud to be an equal opportunities employer.
Sales Advisor - Manchester Shambles - Part Time - 1 Month FTC employer: Ted Baker
Contact Detail:
Ted Baker Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor - Manchester Shambles - Part Time - 1 Month FTC
✨Tip Number 1
Familiarise yourself with Ted Baker's brand values and mission statement. During your interactions, whether in interviews or networking, demonstrate how your personal values align with theirs. This shows that you are not just looking for a job, but are genuinely interested in being part of their culture.
✨Tip Number 2
Engage with Ted Baker's social media platforms. By understanding their latest campaigns and product launches, you can bring fresh insights to discussions during interviews. This will also help you showcase your enthusiasm for the brand and its offerings.
✨Tip Number 3
Prepare to discuss your customer service experiences in detail. Think of specific examples where you went above and beyond for a customer, as this aligns with the role's emphasis on delivering exceptional service and building customer relationships.
✨Tip Number 4
Network with current or former employees of Ted Baker if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach and stand out as a candidate who is well-informed and genuinely interested.
We think you need these skills to ace Sales Advisor - Manchester Shambles - Part Time - 1 Month FTC
Some tips for your application 🫡
Understand the Brand: Before applying, take some time to understand Ted Baker's brand values and mission. Reflect these in your application to show that you align with their ethos of authenticity, kindness, curiosity, courage, and inclusivity.
Tailor Your CV: Make sure your CV highlights relevant experience in sales or customer service. Use specific examples that demonstrate your ability to connect with customers and drive sales, as this is crucial for the Sales Advisor role.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the brand and your understanding of the role. Mention how your skills and experiences make you a perfect fit for the Sales Advisor position, and don’t forget to include your enthusiasm for providing excellent customer service.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are important traits for a Sales Advisor.
How to prepare for a job interview at Ted Baker
✨Understand the Brand
Before your interview, take some time to research Ted Baker's brand values and mission statement. Show that you understand what makes them unique and how you can embody those qualities as a Sales Advisor.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Be ready to discuss specific situations where you went the extra mile for a customer, as this aligns with the role's focus on genuine customer connection.
✨Show Your Team Spirit
Ted Baker values teamwork and collaboration. Be prepared to talk about your experiences working in a team, how you support your colleagues, and how you contribute to a positive work environment.
✨Be Ready to Discuss Sales Techniques
Familiarise yourself with various sales techniques and be ready to discuss how you would apply them in the role. Understanding customer profiles and how to build relationships will be key to your success as a Sales Advisor.