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- Tasks: Engage customers and maximise sales through exceptional service at Heathrow T2.
- Company: Join Ted Baker, a globally recognised British designer brand known for its creativity and authenticity.
- Benefits: Enjoy 70% off Ted products, a bonus scheme, healthcare cash plan, and pension contributions.
- Why this job: Be part of a vibrant team that values curiosity, kindness, and inclusivity while making memorable customer connections.
- Qualifications: No specific qualifications required; just bring your passion for fashion and customer service!
- Other info: This role offers opportunities for personal growth and mentorship within a supportive team environment.
The predicted salary is between 24000 - 36000 ÂŁ per year.
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Sales Advisor â Heathrow T2 â Full Time, Longford
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Client:
Ted Baker
Location:
Longford, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
f1057939c3ba
Job Views:
28
Posted:
12.08.2025
Expiry Date:
26.09.2025
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Job Description:
Sales Advisor â Heathrow T2 â Full Time WHO WE AREQUINTESSENTIALLY BRITISH; DISTINCTLY GLOBAL. At Ted Baker, we know what it means to be a truly forward-thinking designer brand. From the iconic props in our shops, to the delightful details and thoughtful touches which set us apart from the crowd. These are the qualities we see brought to life in our People. We look for thoughtful, motivated team members â who know that ambition and authenticity go hand in hand. Driven by their curiosity and boundless creativity, our People are subject matter experts who fortify their team and strive to achieve new levels of success for the Ted Baker label. THE ROLE The role of the Sales Advisor is to support an environment of genuine customer connection looking to maximise sales, through a high level of service and always strives to go the extra mile. Be a proud and passionate ambassador of Ted, who understands and promotes the company âMission Statementâ and âStrategyâ. MAIN RESPONSIBILITIES People⢠A high level of team participation, working with integrity and respect for others⢠Actively drive and document your own learning to contribute to the success of the team and location⢠Be adaptable and flexible to the needs of the business in support of the team and the location⢠Collaborates with the teams in all meetings and briefings⢠Supports new hires within the team through friendly mentorship⢠Display a dedicated approach to self-awareness and self-development⢠Understand the core values and culture of Ted and reflect these in all efforts Product⢠Use all available tools and information to keep up to date on current product and increase awareness of the product in terms of Called, Colour, Composition, Cost, Care, Cut (The 6 Câs.)⢠Follow merchandising guidelines, replenishment method and housekeeping standards to ensure that Ted is represented at the highest level⢠Demonstrate a keen personal interest in Ted and supports brand messaging Commercial⢠Demonstrate all requirements of Tedâs School of Excellence⢠Delivering Greet, Observe, Talk, Fit, Assist, Thank (GOTFAT) with enthusiasm and consistency, understanding the impact of actions on the customer experience and sales⢠Have a good understanding the variety of customer profiles and use of sales techniques in order to build loyal customer relationships both online and offline⢠Actively seeking knowledge and taking personal ownership of achieving and exceeding location KPIâs and supporting all brand promotions and campaigns⢠Be proactive in the capture of customer data at PoS â where relevant â and understand how this actively informs customer relationship management⢠Keep yourself and customers up to date on and take an active interest in sharing Tedâs social media activity⢠Proudly support the integration of new technology in to our customer service proposition⢠Deliver a warm and memorable customer service experience Operations⢠Follow Company policies and procedures with an ability to work unsupervised⢠Adhere to all Company health and safety procedures. Use equipment properly and report any potentially unsafe conditions to management⢠Adhere to all loss prevention measures and protect the assets of the Company by reporting any misuse or theft of Company property to management. OUR VALUES AUTHENTICWe have the freedom to be our âbest selfâ, being true to ourselves and others KINDWe try to do the right thing: for each other, our communities, our planet and for Ted CURIOUSWe are hungry to explore, innovate and think differently COURAGEOUSWe have the confidence to be brave, have fun and discover the unexpected INCLUSIVEWe embrace and respect individuality and celebrate difference & diversity BENEFITS At Ted we offer a range of benefits so you can enjoy wearing Ted, look after your health and share in the success of your store location. Weâll provide you with access to our generous KitTED benefit from day 1 which gives you 70% off Ted kit so you can look great from the start, Ted to Toe! Once you have completed your settling in period weâll also give you ÂŁ400 of free Ted kit and a generous 40% off Ted for your friends and family. We have a generous bonus scheme which rewards the whole store team monthly for the achievement of sales targets which pays up to 15% of monthly salary To keep you well you can join our healthcare cash plan which provides cash back towards everyday dental, optical and healthcare costs, access to an online doctor and access to health helplines. You also have access to Avivaâs wellbeing app to track your fitness goals and assistance from the Retail Trust if you need a little help with lifeâs ups and downs. For your longer-term financial wellbeing weâll pay into a pension scheme for you with Aviva, helping you save for the long term. Ted Baker is committed to equal opportunities and embraces diversity, understanding the needs and benefits of a balanced, inclusive workforce. We do not tolerate any harassment or discrimination towards any of our candidates or employees. We are proud to be an equal opportunities employer
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Sales Advisor - Heathrow T2 - Full Time employer: Ted Baker
Contact Detail:
Ted Baker Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Sales Advisor - Heathrow T2 - Full Time
â¨Tip Number 1
Familiarise yourself with Ted Baker's brand values and mission statement. Understanding their commitment to authenticity, kindness, curiosity, courage, and inclusivity will help you align your responses during interviews and demonstrate that you're a good cultural fit.
â¨Tip Number 2
Showcase your customer service skills by preparing examples of how you've gone the extra mile for customers in previous roles. Ted Baker values genuine customer connections, so be ready to discuss specific instances where you enhanced the customer experience.
â¨Tip Number 3
Research the latest trends in retail and customer service technology. Being proactive about integrating new technologies into your approach can set you apart, as Ted Baker is looking for someone who embraces innovation in their customer service proposition.
â¨Tip Number 4
Prepare to discuss your adaptability and teamwork skills. Ted Baker emphasises collaboration and flexibility, so think of examples where you've successfully worked in a team or adapted to changing business needs to support your colleagues.
We think you need these skills to ace Sales Advisor - Heathrow T2 - Full Time
Some tips for your application đŤĄ
Understand the Brand: Before applying, take some time to understand Ted Baker's brand values and culture. Reflect these in your application to show that you align with their mission and ethos.
Tailor Your CV: Make sure your CV highlights relevant experience in sales and customer service. Use specific examples that demonstrate your ability to connect with customers and drive sales.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the brand and your understanding of the role. Mention how your skills and experiences make you a perfect fit for the Sales Advisor position.
Showcase Your Soft Skills: In your application, emphasise soft skills such as teamwork, adaptability, and communication. These are crucial for the Sales Advisor role and will help you stand out as a candidate.
How to prepare for a job interview at Ted Baker
â¨Understand the Brand
Before your interview, take some time to research Ted Baker's brand values and mission statement. Familiarise yourself with their products and the unique qualities that set them apart. This will help you demonstrate your genuine interest in the company during the interview.
â¨Showcase Your Customer Service Skills
As a Sales Advisor, providing excellent customer service is key. Prepare examples of how you've gone the extra mile for customers in previous roles. Highlight your ability to build relationships and create memorable experiences, as this aligns with the role's responsibilities.
â¨Demonstrate Team Spirit
Ted Baker values teamwork and collaboration. Be ready to discuss your experiences working in teams, how you support new hires, and your approach to mentoring others. Showing that you can work well with others will resonate with the interviewers.
â¨Prepare for Role-Play Scenarios
You may be asked to participate in role-play scenarios during the interview to assess your sales techniques and customer interaction skills. Practice common sales situations, focusing on the 'Greet, Observe, Talk, Fit, Assist, Thank' (GOTFAT) method to showcase your ability to engage with customers effectively.