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- Tasks: Join our team as a Sales Advisor, engaging with customers and driving sales.
- Company: Ted Baker is a vibrant fashion brand known for its unique style and commitment to quality.
- Benefits: Enjoy 75% off Ted kit, a generous bonus scheme, and healthcare cash plan from day one!
- Why this job: Be part of a fun, inclusive culture while developing your skills in a dynamic retail environment.
- Qualifications: No prior experience needed; just bring your enthusiasm and willingness to learn!
- Other info: This is a full-time, one-month fixed-term contract at Selfridges London.
The predicted salary is between 24000 - 36000 £ per year.
Sales Advisor – Full Time – 1 Month FTC – Selfridges London
Ted Baker Greater London, England, United Kingdom
Responsibilities
- A high level of team participation, working with integrity and respect for others. (People)
- Actively drive and document your own learning to contribute to the success of the team and location. (People)
- Be adaptable and flexible to the needs of the business in support of the team and the location. (People)
- Collaborates with the teams in all meetings and briefings. (People)
- Supports new hires within the team through friendly mentorship. (People)
- Display a dedicated approach to self-awareness and self-development. (People)
- Understand the core values and culture of Ted and reflect these in all efforts. (People)
- Use all available tools and information to keep up to date on current product and increase awareness of the product in terms of Called, Colour, Composition, Cost, Care, Cut (The 6 C’s.). (Product)
- Follow merchandising guidelines, replenishment method and housekeeping standards to ensure that Ted is represented at the highest level. (Product)
- Demonstrate a keen personal interest in Ted and supports brand messaging. (Product)
- Demonstrate all requirements of Ted’s School of Excellence. (Commercial)
- Delivering Greet, Observe, Talk, Fit, Assist, Thank (GOTFAT) with enthusiasm and consistency, understanding the impact of actions on the customer experience and sales. (Commercial)
- Have a good understanding of the variety of customer profiles and use of sales techniques in order to build loyal customer relationships both online and offline. (Commercial)
- Actively seeking knowledge and taking personal ownership of achieving and exceeding location KPI’s and supporting all brand promotions and campaigns. (Commercial)
- Be proactive in the capture of customer data at PoS – where relevant – and understand how this actively informs customer relationship management. (Commercial)
- Keep yourself and customers up to date on and take an active interest in sharing Ted’s social media activity. (Commercial)
- Proudly support the integration of new technology in to our customer service proposition. (Commercial)
- Deliver a warm and memorable customer service experience. (Commercial)
- Follow Company policies and procedures with an ability to work unsupervised. (Operations)
- Adhere to all Company health and safety procedures. Use equipment properly and report any potentially unsafe conditions to management. (Operations)
- Adhere to all loss prevention measures and protect the assets of the Company by reporting any misuse or theft of Company property to management. (Operations)
Our Values
Authentic: We have the freedom to be our ‘best self’, being true to ourselves and others.
Kind: We try to do the right thing: for each other, our communities, our planet and for Ted.
Curious: We are hungry to explore, innovate and think differently.
Courageous: We have the confidence to be brave, have fun and discover the unexpected.
Inclusive: We embrace and respect individuality and celebrate difference & diversity.
Benefits
At Ted we offer a range of benefits so you can enjoy wearing Ted, look after your health and share in the success of your store location.
We’ll provide you with access to our generous KitTED benefit from day 1 which gives you 75% off Ted kit so you can look great from the start, Ted to Toe! Once you have completed your settling in period we’ll also give you £500 of free Ted kit per season and a generous 40% off Ted for your friends and family.
We have a generous bonus scheme which rewards the whole store team monthly for the achievement of sales targets which pays up to 15% of monthly salary.
To keep you well you can join our healthcare cash plan which provides cash back towards everyday dental, optical and healthcare costs, access to an online doctor and access to health helplines.
You also have access to Aviva’s wellbeing app to track your fitness goals and assistance from the Retail Trust if you need a little help with life’s ups and downs.
For your longer-term financial wellbeing we’ll pay into a pension scheme for you with Aviva, helping you save for the long term.
Ted Baker is committed to equal opportunities and embraces diversity, understanding the needs and benefits of a balanced, inclusive workforce. We do not tolerate any harassment or discrimination towards any of our candidates or employees. We are proud to be an equal opportunities employer.
Job details
- Seniority level: Entry level
- Employment type: Full-time
- Job function: Sales and Business Development
- Industries: Retail Apparel and Fashion
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Sales Advisor - Full Time - 1 Month FTC - Selfridges London employer: Ted Baker
Contact Detail:
Ted Baker Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor - Full Time - 1 Month FTC - Selfridges London
✨Tip Number 1
Familiarise yourself with Ted Baker's core values and culture. During your interactions, whether in interviews or networking, reflect these values in your conversations to show that you align with the brand.
✨Tip Number 2
Demonstrate your knowledge of the 6 C’s (Called, Colour, Composition, Cost, Care, Cut) during discussions. This shows your commitment to understanding the product and enhances your credibility as a candidate.
✨Tip Number 3
Engage with Ted Baker's social media platforms. Being active on their channels not only keeps you informed about the latest products and promotions but also allows you to showcase your enthusiasm for the brand.
✨Tip Number 4
Prepare to discuss how you can contribute to achieving location KPIs. Think of specific examples from your past experiences where you successfully met targets or improved customer relationships, as this will highlight your proactive approach.
We think you need these skills to ace Sales Advisor - Full Time - 1 Month FTC - Selfridges London
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Sales Advisor position. Highlight key responsibilities and required skills that resonate with your experience.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the role. Emphasise your customer service experience, teamwork, and adaptability, as these are crucial for this position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the Ted Baker brand and your understanding of their values. Mention specific examples of how you embody qualities like authenticity, kindness, and curiosity.
Showcase Your Product Knowledge: In your application, demonstrate your knowledge of the 6 C’s (Called, Colour, Composition, Cost, Care, Cut) and how you can use this information to enhance customer experience and drive sales.
How to prepare for a job interview at Ted Baker
✨Understand the Brand
Before your interview, make sure you have a solid understanding of Ted Baker's core values and culture. Familiarise yourself with their products, especially the 6 C’s: Called, Colour, Composition, Cost, Care, and Cut. This knowledge will help you demonstrate your genuine interest in the brand.
✨Showcase Your Team Spirit
Since the role emphasises teamwork, be prepared to discuss examples of how you've collaborated with others in previous roles. Highlight your ability to support new hires and contribute positively to team dynamics.
✨Demonstrate Customer Service Skills
Be ready to share specific instances where you've delivered exceptional customer service. Use the GOTFAT method (Greet, Observe, Talk, Fit, Assist, Thank) to illustrate how you create memorable experiences for customers.
✨Emphasise Adaptability
The job requires flexibility to meet business needs. Prepare to discuss times when you've successfully adapted to changes or challenges in a work environment, showcasing your proactive approach and willingness to learn.
