At a Glance
- Tasks: Engage customers and maximise sales through exceptional service and product knowledge.
- Company: Join Ted Baker, a globally recognised British designer brand known for its creativity and authenticity.
- Benefits: Enjoy a 70% employee discount, healthcare scheme, and support for your fitness goals.
- Other info: Full-time position available at Bluewater, with opportunities for personal development and mentorship.
- Why this job: Be part of a vibrant team that values curiosity, kindness, and inclusivity while making a real impact.
- Qualifications: No specific qualifications required; just bring your passion and willingness to learn.
The predicted salary is between 24000 - 36000 £ per year.
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Sales Advisor - Bluewater - Full time, Dartford
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Client:
Ted Baker
Location:
Dartford, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
0c776c92df83
Job Views:
6
Posted:
19.08.2025
Expiry Date:
03.10.2025
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Job Description:
Sales Advisor - Bluewater - Full time Sales Advisor - Full Time - Bluewater WHO WE AREQUINTESSENTIALLY BRITISH; DISTINCTLY GLOBAL. At Ted Baker, we know what it means to be a truly forward-thinking designer brand. From the iconic props in our shops, to the delightful details and thoughtful touches which set us apart from the crowd. These are the qualities we see brought to life in our People. We look for thoughtful, motivated team members - who know that ambition and authenticity go hand in hand. Driven by their curiosity and boundless creativity, our People are subject matter experts who fortify their team and strive to achieve new levels of success for the Ted Baker label. THE ROLE The role of the Sales Advisor is to support an environment of genuine customer connection looking to maximise sales, through a high level of service and always strives to go the extra mile. Be a proud and passionate ambassador of Ted, who understands and promotes the company “Mission Statement” and “Strategy”. MAIN RESPONSIBILITIES People• A high level of team participation, working with integrity and respect for others• Actively drive and document your own learning to contribute to the success of the team and location• Be adaptable and flexible to the needs of the business in support of the team and the location• Collaborates with the teams in all meetings and briefings• Supports new hires within the team through friendly mentorship• Display a dedicated approach to self-awareness and self-development• Understand the core values and culture of Ted and reflect these in all efforts Product• Use all available tools and information to keep up to date on current product and increase awareness of the product in terms of Called, Colour, Composition, Cost, Care, Cut (The 6 C’s.)• Follow merchandising guidelines, replenishment method and housekeeping standards to ensure that Ted is represented at the highest level• Demonstrate a keen personal interest in Ted and supports brand messaging Commercial• Demonstrate all requirements of Ted’s School of Excellence• Delivering Greet, Observe, Talk, Fit, Assist, Thank (GOTFAT) with enthusiasm and consistency, understanding the impact of actions on the customer experience and sales• Have a good understanding the variety of customer profiles and use of sales techniques in order to build loyal customer relationships both online and offline• Actively seeking knowledge and taking personal ownership of achieving and exceeding location KPI’s and supporting all brand promotions and campaigns• Be proactive in the capture of customer data at PoS – where relevant – and understand how this actively informs customer relationship management• Keep yourself and customers up to date on and take an active interest in sharing Ted’s social media activity• Proudly support the integration of new technology in to our customer service proposition• Deliver a warm and memorable customer service experience Operations• Follow Company policies and procedures with an ability to work unsupervised• Adhere to all Company health and safety procedures. Use equipment properly and report any potentially unsafe conditions to management• Adhere to all loss prevention measures and protect the assets of the Company by reporting any misuse or theft of Company property to management. OUR VALUES AUTHENTICWe have the freedom to be our ‘best self’, being true to ourselves and others KINDWe try to do the right thing: for each other, our communities, our planet and for Ted CURIOUSWe are hungry to explore, innovate and think differently COURAGEOUSWe have the confidence to be brave, have fun and discover the unexpected INCLUSIVEWe embrace and respect individuality and celebrate difference & diversity BENEFITS At Ted we offer a range of benefits to keep you well including our healthcare scheme, access to Aviva’s wellbeing app to track your fitness goals and assistance from the Retail Trust when you need a little help with life’s ups and downs. If you want to cycle to work, you can join our tax-free cycle scheme or if getting the train is more your thing then we’ll help with an interest free loan for an annual ticket. We want you to share in Ted’s success so we’ll invite you to join our corporate bonus scheme. For your longer-term financial wellbeing we’ll pay into a pension scheme for you with Aviva. And finally, we want you to enjoy wearing Ted! We have a fantastic team discount scheme offering you a 70% employee discount, a friends and family discount scheme and the opportunity to shop in our fantastic onsite sample shop. Ted Baker is committed to equal opportunities and embraces diversity, understanding the needs and benefits of a balanced, inclusive workforce. We do not tolerate any harassment or discrimination towards any of our candidates or employees. We are proud to be an equal opportunities employer
#J-18808-LjbffrSales Advisor - Bluewater - Full time in Dartford employer: Ted Baker
At Ted Baker, we pride ourselves on being a forward-thinking designer brand that values authenticity, kindness, and inclusivity. Our work culture fosters collaboration and personal growth, offering extensive benefits such as a generous employee discount, healthcare schemes, and opportunities for professional development. Located in the vibrant Bluewater shopping centre, our Sales Advisors enjoy a dynamic environment where they can connect with customers and contribute to the success of a globally recognised brand.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Advisor - Bluewater - Full time in Dartford
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Ted Baker, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Ted Baker!
We think you need these skills to ace Sales Advisor - Bluewater - Full time in Dartford
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Ted Baker, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Ted Baker and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Ted Baker that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Ted Baker
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
