Retail Insights Manager

We are seeking an experienced Retail Insights Manager to join our rapidly expanding Retail Insights team working with our client in the North of England. You will work alongside our passionate, driven and supportive consultants in a fast-paced environment. You will play a pivotal role in shaping the strategic direction of our client’s business by driving data analytics initiatives across the organisation.

This position entails leading a talented team of analysts and insights specialists dedicated to consumer data into invaluable insights that directly influence business strategies and enhance customer experiences. In today’s competitive grocery landscape, understanding consumer preferences and market dynamics is essential for sustained growth. As such, the Retail Insights Manager will be responsible for developing and implementing robust analytics frameworks and methodologies that ensure our data insights are not only relevant but also actionable for our client.

This role demands a blend of strategic thinking and technical expertise, with a focus on identifying trends, uncovering opportunities for innovation, and delivering insights that foster informed decision-making. Ultimately, this role is about more than just data analysis; it is about leading a team to unlock critical insights that drive business success and enhance the overall shopping experience for our customers, ensuring our client's business remains a leader in the grocery sector. The role will be Hybrid/North England for up to 3 days per week as required.

Key Responsibilities:

• Lead, mentor, and develop a high-performing team of retail insights professionals, fostering a culture of continuous learning and innovation.
• Act as a key advisor to the client’s category teams on retail insights, ensuring insights are integrated into marketing, store operations, and category management strategies.
• Set strategic priorities for the team and ensure alignment with Tecsa and client objectives.
• Oversee the analysis of sales data, customer feedback, and market trends to generate actionable insights that influence commercial strategies.
• Develop and implement analytics frameworks and methodologies to enhance the reliability and relevance of insights generated.
• Collaborate with cross-functional teams, including marketing, merchandising, and operations, to provide data-driven recommendations that enhance product assortment, pricing strategies, and promotional activities.
• Present insights and strategic recommendations to senior leadership to support business planning and execution.
• Conduct comprehensive market research to understand competitive positioning, consumer preferences, and emerging trends within the grocery sector.
• Utilise advanced analytics and segmentation techniques to deliver tailored insights.
• Establish key performance indicators (KPIs) to measure the effectiveness of retail strategies and initiatives.
• Prepare and present regular reports on insights, trends, and performance metrics to guide strategic decision-making and enhance overall business performance.
• Build strong relationships with internal stakeholders to promote a data-driven culture and support strategic initiatives.

Qualifications:

• 4+ years of experience within the grocery or consumer retail sectors in retail analytics, insights generation, or a related field e.g. with a consulting environment or agency (Dunnhumby, Circana, Nectar360, Quantium, SymphonyAI).
• Proven experience in leading teams and managing projects successfully in a fast-paced environment.
• Strong analytical and data visualisation skills, with proficiency in Excel, PowerPoint and BI reporting tools or in tools such as or similar analytics platforms.
• Exceptional communication and presentation skills, with the ability to translate complex data insights into actionable strategies for various stakeholders.
• Strong understanding of retail metrics, consumer behaviour, and market dynamics.
• Loves collaborating within a supportive and high performing environment.
• An active learner with an inquisitive mind and talent for problem solving.

Benefits:

• Competitive salary (subject to experience).
• Paid annual leave.
• A supportive, driven culture and a great team with an outstanding mix of talent and experience.
• A dynamic environment in which you can personally learn, develop and make an impact.
• Strong involvement in shaping a growing Tech business from its early days.