SaaS Platform Success Manager in London

SaaS Platform Success Manager in London

London Full-Time 46125 - 56375 Β£ / year (est.) On-site
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At a Glance

  • Tasks: Lead post-sales support and drive product adoption for our flagship platform.
  • Company: Join Tecsa Group, a leader in Supplier & Retail collaboration.
  • Benefits: Enjoy competitive pay, flexible working, and opportunities for growth.
  • Other info: Be part of a dynamic team in Greater London with great career prospects.
  • Why this job: Make a real impact by helping clients succeed with innovative tech solutions.
  • Qualifications: Strong technical skills and a passion for client success.

The predicted salary is between 46125 - 56375 Β£ per year.

Tecsa Group is seeking a Technical Account Manager to lead post-sales activities for our flagship platform within the Supplier & Retail collaboration team in Greater London. You will act as the first line of technical support for clients, help drive product adoption, and feed into product development and testing.

You will educate clients on new features, monitor usage, coordinate reviews with client teams, and document defects while coordinating with internal stakeholders to ensure high-quality.

SaaS Platform Success Manager in London employer: Tecsa Group

Tecsa Group is an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation in the heart of Greater London. As a SaaS Platform Success Manager, you will benefit from extensive employee growth opportunities, including professional development and training, while being part of a team that values your contributions to client success and product excellence.

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Contact Details:

Tecsa Group Recruitment Team

We think you need these skills to ace SaaS Platform Success Manager in London

Technical Support
Product Adoption
Client Education
Usage Monitoring
Stakeholder Coordination
Defect Documentation
Post-Sales Activities