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- Tasks: Support the sales team with admin tasks, customer interactions, and order processing.
- Company: Join a growing team at TecQuipment, known for its dynamic work culture.
- Benefits: Enjoy 26 days holiday, pension contributions, and free parking.
- Why this job: Be a key player in a fast-paced environment and enhance your career in sales support.
- Qualifications: Experience in sales support, strong organisational skills, and proficiency in Microsoft Office.
- Other info: Opportunity for growth in a collaborative team focused on customer satisfaction.
The predicted salary is between 30000 - 42000 £ per year.
Due to our continued growth, an exciting opportunity has arisen for an experienced Sales Support Administrator to join our busy and highly motivated team on a permanent contract. The Sales Support Administrator will play a key role in supporting TecQuipments sales team by ensuring the smooth administration of sales activities from initial enquiry through to order processing and after sales support. Contributing to the sales effort, the role requires strong organisational skills, attention to detail and effective communication with internal teams, international partners and end users to develop and maintain strong working relationships.
Your main responsibilities will include:
- Actively support the sales team to ensure efficient day to day operations.
- Prepare and issue quotations for UK and international customers in a timely and efficient manner.
- Process sales orders accurately and issue order acknowledgments and sales documentation.
- Manage and maintain the sales database, ensuring all customer interactions are accurately recorded to support forecasting.
- Track and progress sales enquiries ensuring timely follow up.
- Act as a key point of contact for customers and international partners by providing excellent customer service and responding to enquiries professionally and promptly.
- Support customers throughout the quotation/sales process, including status updates and basic product information.
- Monitor order progress and proactively communicate updates to the sales team and customers.
- Liaise with international partners to ensure they have the information required to support customers.
- Liaise closely with production, logistics, finance and engineering teams to ensure orders are fulfilled correctly and on schedule.
- Assist with export documentation and shipping requirements where applicable.
- Support sales forecasting by producing accurate reports and pipeline tracking.
- Review visit reports, follow up on actions and schedule appointments.
- Assist with sales presentations, on site customer visits and marketing materials as required.
Location: Long Eaton, Nottinghamshire
Department: Sales
Hours: 37 hours per week – 8.00am to 4.30pm Mon–Thurs (30 mins lunch), 8.00am to 1pm on Friday (no lunchbreak).
Contract: Permanent contract
Benefits: 6.51% employer pension contribution, 3 x salary life assurance, 26 days holiday rises with service, free parking.
Requirements
Essential
- Proven experience in a sales support or customer service role.
- Strong administrative and organisational skills with excellent attention to detail.
- Confident communicator with a professional telephone and email manner.
- Proficient in Microsoft Office (Excel, Word, Outlook).
- Ability to manage multiple tasks and meet deadlines.
- Customer focused with a professional and friendly manner.
- Highly organised, proactive and methodical.
- Reliable team player who enjoys working cross-functionally and can also work independently.
- Adaptable and comfortable with handling complex queries.
Desirable
- Experience working in a manufacturing, engineering or technical environment.
- Familiarity with SAP Business One.
- Experience supporting international sales.
- Understanding of technical products or willingness to learn.
How to Apply: please send your CV and a brief covering statement to
Sales Support Administrator in Long Eaton employer: Tecquipment
Contact Detail:
Tecquipment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Administrator in Long Eaton
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on TecQuipment. Understand their products and values so you can show how you fit into their culture and contribute to their sales team.
✨Tip Number 2
Practice your communication skills! Since the role involves liaising with customers and internal teams, brush up on your professional phone and email etiquette. Role-play with a friend to get comfortable with common scenarios.
✨Tip Number 3
Show off your organisational skills! Prepare examples from your past experiences where you successfully managed multiple tasks or improved processes. This will demonstrate your ability to handle the busy nature of the role.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email to express your appreciation for the opportunity. It’s a great way to reinforce your interest in the position and keep you top of mind.
We think you need these skills to ace Sales Support Administrator in Long Eaton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in sales support or customer service. We want to see how your skills match the role, so don’t be shy about showcasing your organisational prowess and attention to detail!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Mention specific experiences that relate to the job description and show us your enthusiasm for the role.
Showcase Your Communication Skills: Since effective communication is key in this role, make sure your application reflects your professional telephone and email manner. We love clear and concise writing, so keep it friendly yet professional!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Tecquipment
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Sales Support Administrator role. Familiarise yourself with the key responsibilities mentioned in the job description, such as managing sales databases and preparing quotations. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Organisational Skills
Since this role requires strong organisational skills, be prepared to discuss specific examples from your past experiences where you've successfully managed multiple tasks or projects. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your ability to stay organised under pressure.
✨Communicate Effectively
Effective communication is key for this position, so practice articulating your thoughts clearly and professionally. During the interview, focus on how you can maintain strong working relationships with internal teams and customers. Be ready to share examples of how you've handled customer inquiries or collaborated with colleagues in previous roles.
✨Demonstrate Your Customer Focus
As a Sales Support Administrator, you'll need to provide excellent customer service. Prepare to discuss how you've gone above and beyond for customers in the past. Think about specific situations where you resolved issues or provided timely updates, and be ready to explain how you would approach similar scenarios in this new role.
