At a Glance
- Tasks: Provide tech support and troubleshoot issues for users across multiple locations.
- Company: Teconnex, a global leader in engineered clamping solutions.
- Benefits: Gain hands-on experience, potential for international travel, and career progression.
- Other info: Join a dynamic team and enjoy a supportive learning environment.
- Why this job: Kickstart your IT career with real-world experience and training opportunities.
- Qualifications: GCSEs in any subject, Maths, and English required.
The predicted salary is between 29700 - 36300 £ per year.
Teconnex are looking for their next IT Support Apprentice to join their growing UK Hub.
Teconnex are a global leader in providing engineered clamping solutions for the emissions market while investing in new joining technology. Teconnex have their UK head office in Bradford and have offices in India, Mexico, China & Romania with potential to travel in the future.
What You'll Do
- Provide technical support to end-users at the Keighley factory and remote support to users at the Romania, Mexico, and India sites.
- Troubleshoot hardware, software, and network issues, ensuring timely resolution to minimise downtime.
- Install, configure, and maintain IT equipment, including desktops, laptops, printers, and networking devices.
- Perform regular system maintenance tasks, such as software updates, antivirus scans, and data backups.
- Collaborate with the IT team to develop and implement IT policies, procedures, and best practices.
- Assist with IT projects, such as system upgrades, migrations, and deployment.
Training Outcome
Once qualified you may move into IT Engineer with potential for international travel.
Skills Required
- Communication skills
- IT skills
- Organisation skills
- Problem solving skills
Qualifications
- Essential - GCSE - 3 of any subject - 4+ (A* - C)
- Essential - GCSE - Maths & English - 3+ (D or above)
Course Information
- Course: Information communications technician (level 3)
- Level: 3
- Route: Digital
- Apprenticeship Level: Advanced
Working Arrangements
- Working Week: Monday - Thursday, 8.15am - 5.00pm and Friday, 8.15am – 3.30pm
- Expected Duration: 1 Year 5 Months
- Training Provider: QA LIMITED
IT Support Apprentice employer: Teconnex Limited
As an Engineering Manager in a global organisation, you will thrive in a dynamic and innovative work culture that prioritises engineering excellence and continuous improvement. With opportunities for professional growth and the chance to lead multidisciplinary teams across international subsidiaries, you will play a pivotal role in shaping engineering strategies that align with business objectives. Enjoy the flexibility of a home-based position while contributing to high-quality engineering solutions in the automotive and aerospace sectors.
