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For Companies At a Glance
- Tasks: Manage customer relationships and ensure success with our health IT solutions.
- Company: Join FDB, a leader in trusted drug knowledge for healthcare professionals.
- Benefits: Competitive salary, flexible holidays, health benefits, and an annual bonus scheme.
- Why this job: Make a real impact in healthcare while working with cutting-edge technology.
- Qualifications: Qualified Pharmacist with experience in NHS-facing or health IT environments.
- Other info: Enjoy a mix of home and field work with excellent career growth opportunities.
The predicted salary is between 36000 - 60000 £ per year.
Join to apply for the Clinical Account Manager Pharmacist Health IT role at Tecnoambiente Consultoria e Serviços Ltda.
About Us
At FDB (First Databank), we create and deliver the world’s most trusted drug knowledge, enabling healthcare professionals to make critical decisions that improve patient safety, efficiency, and outcomes. Our solutions are embedded across hospitals, GP practices, pharmacies, and wider healthcare systems, supporting millions of patients every day. Our values guide everything we do: Better Together, Clear Expectations, Constantly Curious, and Health at the Heart. If these resonate with you, you’ll feel right at home with us.
The Opportunity
This is a fantastic opportunity for a qualified pharmacist with experience delivering into or working in NHS-facing environments or commercial health IT to apply their clinical and commercial expertise in a specialist, customer-focused role within an expert organisation. You will work at the intersection of clinical practice, digital decision support and commercial partnership, supporting NHS customers to maximise the value, adoption and impact of FDB’s solutions. Building on your existing knowledge and experience, you will take ownership of customer relationships while contributing directly to retention, growth and long-term partnership success. To support you in this role, we offer a structured onboarding plan and ongoing development, enabling you to succeed in a role that combines strategic thinking, customer engagement and meaningful impact.
The Role
As a Clinical Account Manager, you will be responsible for the ongoing success of customers using our OptimiseRx, AnalyseRx and CoordinateRx (formerly MedOptimise) solutions. You create and implement account plans, analysing each account for usage, satisfaction and ROI, focusing on value realisation, retention, and growth. You will also support the pre‑sales process and lead the onboarding of new customers to ensure they are set up for success. You will clearly communicate both the value proposition of our solutions and the benefits associated with maximising ongoing usage, overseeing a seamless transition from the sales team into deployment and then live running.
Additionally, You Will
- Develop and nurture broad and deep relationships with key stakeholders
- Create and manage account plans which measure customers experience
- Become a key voice of the customer, helping to shape new FDB solutions and services
- Support customers in achieving timely contract renewals
- Effectively recognise and realise upsell and cross‑sell opportunities
About You
To be considered for the Clinical Account Manager role, you will need:
- To be a qualified Pharmacist, with current GPhC registration
- Significant relevant experience in NHS‑facing, health IT, medtech or commercial healthcare environments
- Demonstrable project and/or deployment management experience
- Experience in managing commercial customer relationships
- Experience selling and/or delivering services into the NHS
You will also be confident managing customer relationships with a commercial mindset.
Benefits
- Competitive salary plus incentive scheme
- 25 working days holiday per annum plus statutory holidays
- Flexible option for employees to purchase up to five additional days holiday
- Annual company bonus scheme
- Health and Wellbeing Benefits
- Electric Vehicle Scheme
- HealthShields flexible health cash‑back scheme
- Enhanced Pension scheme
- Permanent health insurance
- And many more!
This is a home and field‑based role, combining home working with work on customer sites within your region. You may be required to work outside of normal office hours with occasional overnight stays.
Other organisations may call this role a Clinical Services Account Manager, Regional Account Manager, Registered Pharmacist, Clinical Pharmacist, Lead Pharmacist, Pharmacist, Customer Account Manager, Client Account Manager, Sales Account Manager, Customer Success Manager, or Healthcare Account Manager.
Clinical Account Manager Pharmacist Health IT in Leeds employer: Tecnoambiente Consultoria e Serviços Ltda
Contact Detail:
Tecnoambiente Consultoria e Serviços Ltda Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Clinical Account Manager Pharmacist Health IT in Leeds
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare and IT sectors. Attend industry events or webinars where you can meet potential employers or colleagues. Remember, it’s all about who you know!
✨Tip Number 2
Prepare for those interviews! Research the company and its products thoroughly. Be ready to discuss how your experience as a pharmacist aligns with their mission and values. Show them you’re not just another candidate, but the right fit!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect match.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you. Plus, applying directly can sometimes give you an edge over other candidates. Let’s get you that Clinical Account Manager role!
We think you need these skills to ace Clinical Account Manager Pharmacist Health IT in Leeds
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Clinical Account Manager role. Highlight your experience in NHS-facing environments and any relevant health IT skills. We want to see how your background aligns with what we do at FDB!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about improving patient safety and how your expertise can contribute to our mission. Keep it engaging and personal, so we get a sense of who you are.
Showcase Your Achievements: When detailing your experience, focus on specific achievements that demonstrate your impact in previous roles. Whether it's successful project management or customer relationship building, we love to see quantifiable results!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It helps us keep track of applications and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Tecnoambiente Consultoria e Serviços Ltda
✨Know Your Stuff
Make sure you brush up on your clinical knowledge and health IT trends. Understand the specific solutions offered by FDB, like OptimiseRx and AnalyseRx, and be ready to discuss how they can impact patient care and NHS operations.
✨Showcase Your Experience
Prepare to share specific examples from your past roles that highlight your experience in managing customer relationships and delivering services in NHS-facing environments. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Understand Their Values
Familiarise yourself with FDB's core values: Better Together, Clear Expectations, Constantly Curious, and Health at the Heart. Think of ways you can demonstrate these values through your work and interactions during the interview.
✨Ask Insightful Questions
Prepare thoughtful questions that show your interest in the role and the company. Inquire about their onboarding process, how they measure customer satisfaction, or what success looks like for a Clinical Account Manager at FDB.
