At a Glance
- Tasks: Lead high-profile client projects, ensuring successful delivery and client satisfaction.
- Company: Tecknuovo, a forward-thinking tech company focused on impactful client engagements.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Other info: Join a dynamic team committed to innovation and excellence in delivery.
- Why this job: Shape delivery strategies and make a real impact on complex client programmes.
- Qualifications: Proven experience in leading large-scale projects and strong stakeholder management skills.
The predicted salary is between 80000 - 100000 £ per year.
The Delivery Principal role exists to lead some of Tecknuovo’s largest, most strategically important, and highest-profile client engagements. You are accountable for ensuring complex programmes deliver meaningful outcomes for clients and their customers, while protecting commercial performance and strengthening long‑term client relationships. As a senior delivery leader, you provide oversight across multiple teams, workstreams, or programmes, bringing clarity, structure, and confidence in environments that are often fast‑moving and ambiguous. You act as a trusted advisor to senior client stakeholders and play a critical role in shaping delivery strategy, resolving challenges, and ensuring delivery remains aligned to business objectives.
Sitting within the Delivery Hub and working closely with colleagues across Portfolio, Commercial, Talent, and Technology, this role has a direct impact on client satisfaction, account growth, and Tecknuovo’s reputation for delivering high‑quality outcomes on complex engagements.
Key Responsibilities
- Lead the successful delivery of large, complex, or business‑critical client engagements, ensuring outcomes are achieved and commercial objectives are met.
- Provide strategic oversight across multiple delivery teams or workstreams, ensuring alignment to client goals, delivery plans, and contractual commitments.
- Build trusted relationships with senior client stakeholders, acting as a confident and credible advisor on delivery strategy, risks, and opportunities.
- Shape delivery approaches that balance client needs, technical requirements, and commercial constraints.
- Identify and manage risks, issues, dependencies, and assumptions, intervening early to protect delivery outcomes and client relationships, escalating to Client Directors as appropriate.
- Utilise AI to increase delivery efficiency, and assist in shaping the broader TN AI strategy.
- Use delivery data and commercial metrics to track progress, forecast performance, and inform decisions.
- Coach and support Delivery Managers and other team members, helping to raise capability across the Delivery Hub.
- Lead governance forums, steering meetings, and executive reporting with clarity and confidence.
- Support account growth by identifying opportunities to expand existing engagements and contributing to pre‑sales, proposals, and discovery activities.
- Contribute to the evolution of Tecknuovo’s delivery capability, including methods, tooling, standards, and thought leadership.
Who you are and how you’ll make an impact
You are an experienced delivery leader with a strong track record of leading large‑scale, high‑value programmes in complex client environments. You are comfortable operating at senior stakeholder level and are able to bring structure and calm to challenging situations. You combine strong delivery discipline with commercial awareness and understand how successful delivery contributes to account growth, client retention, and profitability. You are highly credible, communicate clearly, and know how to influence, challenge, and build trust with both clients and internal teams. Your impact comes from your ability to see the bigger picture while staying close enough to delivery to identify issues early and support teams effectively. You enjoy developing others, sharing your expertise, and helping shape how Tecknuovo continues to scale its delivery capability.
A day in the life
A typical day might begin with a review of delivery and commercial performance across one or more critical client engagements, identifying emerging risks, dependencies, or opportunities. You may then join a steering committee with senior client stakeholders, translating programme data into clear insights and recommendations. Later, you might coach a Delivery Manager through a challenging situation, collaborate with Portfolio and Commercial colleagues on an account growth opportunity, or contribute to a proposal for a new piece of work. Whether you are resolving a complex delivery issue, strengthening a client relationship, or helping shape Tecknuovo’s delivery standards, your focus remains the same: ensuring our most important engagements deliver exceptional outcomes for clients and the business.
Explore our Culture and Values in action
Equal Opportunities: At Tecknuovo, we’re committed to creating an inclusive, barrier‑free recruitment process and working environment for everyone. We want all candidates to have the best possible opportunity to succeed throughout their application. As a Disability Confident Committed employer, we actively encourage conversations about reasonable adjustments and will invite shortlisted candidates to share any adjustments they may need during the recruitment process.
Delivery Principal employer: Tecknuovo
Tecknuovo is an exceptional employer that prioritises employee growth and development, offering a dynamic work culture where collaboration and innovation thrive. As a Delivery Principal, you will have the opportunity to lead high-profile client engagements while benefiting from a supportive environment that values inclusivity and professional advancement. With a commitment to excellence and a focus on meaningful outcomes, Tecknuovo empowers its employees to make a significant impact in their roles.
StudySmarter Expert Advice🤫
We think this is how you could land Delivery Principal
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the lookout for a Delivery Principal role. Personal recommendations can make a huge difference, so don’t be shy about asking for introductions.
✨Tip Number 2
Prepare for interviews by researching the company and its clients. Understand their delivery strategies and challenges. This way, you can showcase how your experience aligns with their needs and demonstrate that you’re the trusted advisor they’re looking for.
✨Tip Number 3
Practice your storytelling skills! Be ready to share specific examples of how you've led complex programmes and built strong client relationships. Use the STAR method (Situation, Task, Action, Result) to structure your responses and keep it engaging.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search. Let’s get you on board!
We think you need these skills to ace Delivery Principal
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Delivery Principal role. Highlight your experience in leading complex programmes and how you've built trusted relationships with clients. We want to see how you can bring clarity and structure to challenging situations!
Showcase Your Leadership Skills:In your application, emphasise your ability to coach and support teams. Share examples of how you've influenced delivery strategies and resolved challenges in previous roles. We love seeing candidates who can inspire others and drive success!
Be Data-Driven:Mention any experience you have with using data to track performance and inform decisions. We value candidates who understand the importance of metrics in delivering high-quality outcomes. Show us how you've used data to enhance delivery efficiency!
Apply Through Our Website:We encourage you to submit your application directly through our website. This way, we can ensure your application gets the attention it deserves. Plus, it’s the best way to stay updated on your application status!
How to prepare for a job interview at Tecknuovo
✨Know Your Delivery Strategies
Before the interview, brush up on various delivery strategies and methodologies. Be ready to discuss how you've successfully led complex programmes in the past, focusing on outcomes and client satisfaction.
✨Build Rapport with Stakeholders
Practice how you would establish trust with senior client stakeholders. Think of examples where you've acted as a credible advisor and how you navigated challenging situations while maintaining strong relationships.
✨Showcase Your Commercial Awareness
Be prepared to discuss how successful delivery impacts account growth and profitability. Highlight your understanding of balancing client needs with commercial constraints during your previous engagements.
✨Demonstrate Coaching Skills
Think about instances where you've coached or supported team members. Share specific examples that illustrate your ability to develop others and enhance team capability, which is crucial for the Delivery Principal role.
