Delivery Manager

About Tecknuovo We are a technology delivery partner, offering a unique service in the undiscovered sweet spot between consultancy and capability development. There’s a better way to deliver consulting services. We do that by freeing our customers from dependency in everything we do. We free them from relying on external sourcing by delivering on their complex technology challenges at pace with expert teams. And we eliminate their dependence on suppliers by creating the in-house technical capability they’ll need to build tomorrow. The quality of our people and teams hinges on our associate model. This is how we work with our community of un-benched, ego-free consultants to mobilise services within 14 days.
About the role: As a result of our rapid scale, we are looking to expand the number of permanent Delivery Manager’s within our practice. This is a genuinely exciting opportunity to work with some of the very best in the business, creating and applying proven patterns of work to create incredible business outcomes.
As a Delivery Manager, you’ll be responsible for building strong teams from a mixture of disciplines, capable of ensuring the successful realisation of products or services for our clients. You will be embedded within our project teams where you will be hands on with the team on a day to day basis. You will be trusted by the customer and you will ensure that Tecknuovo has the outcome, the customer and our “customer’s customer” front of mind.
In any given week you may find yourself travelling to a client site to build relationships and solve challenges, facilitating a remote planning workshop or coaching/mentoring a person in a client team. Expect to be developing proposals and creating assets alongside other hubs within the business. Expect variety, pace, and challenge. Having a desire and willingness to share knowledge and co-create is essential. Our Delivery Manager’s are expected to become leaders in their field, so you will be passionate about lean/agile delivery techniques and the latest trends for exceptional technology delivery. When you are not delivering outstanding value to our clients, you will have the chance to provide thought leadership to technical communities to help build awareness around the best practices we are looking to implement across Tecknuovo’s practices.
About the Delivery Hub: The Delivery Hub is responsible for ensuring client expectations are exceeded with every interaction and throughout every engagement lifecycle. Delivery is the heart of Tecknuovo, where our reputation, values and behaviours align to ensure successful outcomes and repeat business that aligns with our mission. You will sit alongside our other hubs (from Engagement, Talent, Marketing, PMO, Finance & Compliance), and is a mixture of permanent and associate consultants providing delivery services to our clients.
Key personal attributes Exceptional communication skills, creating trust through authenticity and knowing when to react and challenge.
Out of the box thinker who can look beneath the surface of things, rapidly identifying and solving impediments to delivery.
Ability to work at a rapid pace to meet client and Tecknuovo expectations, adapting to changing requirements quickly and with resilience.
Ability to work collaboratively as well as alone; able to prioritise workload and safely context switch in a busy role.
Self-starter who requires little direction.
A deep passion for technology.
Typical Engagement Stages Core roles performed by the delivery hub during the engagement lifecycle.
Pre-engagement/Sales:
Supporting Engagement hub with qualification and management
Running discovery (pre-sales) workshops
Supporting stakeholder mapping
Identifying new growth opportunities
Describing requirements and deliverables
Customer on-boarding:
Project goals and objectives & success criteria