At a Glance
- Tasks: Lead high-profile client projects, ensuring successful delivery and client satisfaction.
- Company: Tecknuovo, a forward-thinking tech company focused on impactful client engagements.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Other info: Join a dynamic team committed to innovation and excellence in delivery.
- Why this job: Shape delivery strategies and make a real difference in complex client environments.
- Qualifications: Proven experience in leading large-scale programmes and strong stakeholder management skills.
The predicted salary is between 80000 - 100000 £ per year.
About the Role
The Delivery Principal role exists to lead some of Tecknuovo’s largest, most strategically important, and highest-profile client engagements. You are accountable for ensuring complex programmes deliver meaningful outcomes for clients and their customers, while protecting commercial performance and strengthening long-term client relationships.
As a senior delivery leader, you provide oversight across multiple teams, workstreams, or programmes, bringing clarity, structure, and confidence in environments that are often fast-moving and ambiguous. You act as a trusted advisor to senior client stakeholders and play a critical role in shaping delivery strategy, resolving challenges, and ensuring delivery remains aligned to business objectives.
Sitting within the Delivery Hub and working closely with colleagues across Portfolio, Commercial, Talent, and Technology, this role has a direct impact on client satisfaction, account growth, and Tecknuovo’s reputation for delivering high-quality outcomes on complex engagements.
Key responsibilities
- Lead the successful delivery of large, complex, or business-critical client engagements, ensuring outcomes are achieved and commercial objectives are met.
- Provide strategic oversight across multiple delivery teams or workstreams, ensuring alignment to client goals, delivery plans, and contractual commitments.
- Build trusted relationships with senior client stakeholders, acting as a confident and credible advisor on delivery strategy, risks, and opportunities.
- Shape delivery approaches that balance client needs, technical requirements, and commercial constraints.
- Identify and manage risks, issues, dependencies, and assumptions, intervening early to protect delivery outcomes and client relationships, escalating to Client Directors as appropriate.
- Utilise AI to increase delivery efficiency, and assist in shaping the broader TN AI strategy.
- Use delivery data and commercial metrics to track progress, forecast performance, and inform decisions.
- Coach and support Delivery Managers and other team members, helping to raise capability across the Delivery Hub.
- Lead governance forums, steering meetings, and executive reporting with clarity and confidence.
- Support account growth by identifying opportunities to expand existing engagements and contributing to pre-sales, proposals, and discovery activities.
- Contribute to the evolution of Tecknuovo’s delivery capability, including methods, tooling, standards, and thought leadership.
Who you are and how you’ll make an impact
You are an experienced delivery leader with a strong track record of leading large-scale, high-value programmes in complex client environments. You are comfortable operating at senior stakeholder level and are able to bring structure and calm to challenging situations.
You combine strong delivery discipline with commercial awareness and understand how successful delivery contributes to account growth, client retention, and profitability. You are highly credible, communicate clearly, and know how to influence, challenge, and build trust with both clients and internal teams.
Your impact comes from your ability to see the bigger picture while staying close enough to delivery to identify issues early and support teams effectively. You enjoy developing others, sharing your expertise, and helping shape how Tecknuovo continues to scale its delivery capability.
A day in the life
A typical day might begin with a review of delivery and commercial performance across one or more critical client engagements, identifying emerging risks, dependencies, or opportunities. You may then join a steering committee with senior client stakeholders, translating programme data into clear insights and recommendations. Later, you might coach a Delivery Manager through a challenging situation, collaborate with Portfolio and Commercial colleagues on an account growth opportunity, or contribute to a proposal for a new piece of work.
Whether you are resolving a complex delivery issue, strengthening a client relationship, or helping shape Tecknuovo’s delivery standards, your focus remains the same: ensuring our most important engagements deliver exceptional outcomes for clients and the business.
Equal Opportunities
At Tecknuovo, we’re committed to creating an inclusive, barrier-free recruitment process and working environment for everyone. We want all candidates to have the best possible opportunity to succeed throughout their application. As a Disability Confident Committed employer, we actively encourage conversations about reasonable adjustments and will invite shortlisted candidates to share any adjustments they may need during the recruitment process.
Delivery Principal Delivery · London Office · employer: Tecknuovo Limited
Tecknuovo is an exceptional employer that prioritises employee growth and development, offering a dynamic work culture where collaboration and innovation thrive. Located in London, our team enjoys the benefits of working in a vibrant city while engaging in high-profile client engagements that challenge and inspire. With a commitment to inclusivity and a focus on delivering meaningful outcomes, we empower our employees to shape their careers and contribute to our reputation for excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Delivery Principal Delivery · London Office ·
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or at industry events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Delivery Principal role.
✨Tip Number 2
Prepare for those interviews by practising common questions and scenarios related to delivery leadership. We suggest role-playing with a friend or using mock interview tools to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your expertise! Bring along examples of past projects where you’ve led complex programmes. We want to see how you’ve tackled challenges and delivered results, so make sure you’re ready to share those success stories.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. We recommend mentioning something specific from your conversation to show you were engaged and interested.
We think you need these skills to ace Delivery Principal Delivery · London Office ·
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Delivery Principal role. Highlight your experience in leading complex programmes and how you've built trusted relationships with clients. We want to see how you can bring clarity and structure to fast-moving environments!
Showcase Your Leadership Skills:In your application, emphasise your ability to coach and support teams. Share examples of how you've influenced delivery strategies and resolved challenges. We love seeing candidates who can demonstrate their impact on team performance and client satisfaction.
Be Data-Driven:Mention any experience you have with using data to track progress and inform decisions. We’re keen on candidates who understand the importance of metrics in delivering successful outcomes. Show us how you've used data to drive results in past roles!
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company culture and values!
How to prepare for a job interview at Tecknuovo Limited
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Delivery Principal role and its responsibilities. Familiarise yourself with Tecknuovo’s approach to client engagements and think about how your experience aligns with their needs. This will help you speak confidently about how you can contribute to their success.
✨Prepare Real-Life Examples
Be ready to share specific examples from your past experiences that demonstrate your ability to lead complex programmes and manage client relationships. Use the STAR method (Situation, Task, Action, Result) to structure your responses, showcasing your strategic oversight and problem-solving skills.
✨Showcase Your Coaching Skills
Since the role involves coaching and supporting Delivery Managers, be prepared to discuss your mentoring style and any successful coaching experiences you've had. Highlight how you’ve helped others grow and how you plan to elevate the capabilities of the team at Tecknuovo.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask thoughtful questions about Tecknuovo’s delivery strategies and future goals. This shows your genuine interest in the company and helps you gauge if it’s the right fit for you. Consider asking about their use of AI in delivery or how they measure client satisfaction.
