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For Companies At a Glance
- Tasks: Lead operational improvements and ensure efficient business processes across various teams.
- Company: Dynamic consultancy firm focused on innovation and growth.
- Benefits: Competitive salary, flexible working, and opportunities for professional development.
- Why this job: Make a real impact by shaping business operations in a fast-paced environment.
- Qualifications: Experience in operational leadership and strong problem-solving skills.
- Other info: Join a collaborative team with excellent career advancement opportunities.
The predicted salary is between 36000 - 60000 £ per year.
About the Role
The Business Operations Partner acts as a senior operational leader and trusted partner to the CLOO and wider Leadership Team. You will play a pivotal role in shaping, embedding and continuously improving how the business operates - ensuring our systems, controls, processes and ways of working are scalable, compliant and efficient as we grow rapidly.
This is a hands‑on, delivery‑focused role operating across Procurement, Business Assurance, Business Support and in close partnership with IT & Security. While IT & Security will not report directly into you, you will work very closely with this function, providing strong operational alignment, governance input and commercial oversight.
A core element of the role is ownership of the consultant, subcontractor, supplier operational lifecycle, ensuring controls, compliance, quality and experience are maintained at every stage. You will balance strategic problem‑solving with operational execution, driving improvement while maintaining high standards of service in a fast‑paced, scaling environment.
Key Responsibilities
- Act as the senior operational partner to the CLOO and Leadership Team, shaping priorities across the Business Operations Hub.
- Lead cross‑functional initiatives that improve efficiency, governance and scalability.
- Build strong working relationships across Sales, Talent, Finance, Legal, Engagement and Delivery.
- Establish, monitor and report on Hub‑level KPIs and performance metrics.
- Maintain oversight of ISO certifications (9001, 27001, 20000‑1).
- Own business process optimisation and continuous improvement activity.
- Develop and embed business controls, SOPs and governance frameworks.
- Lead quality assurance input into strategic bids, audits and accreditations.
- Act as the operational partner to IT & Security leadership.
- Ensure IT, data protection and cyber security controls align with wider business operations.
- Support governance, supplier management and commercial oversight of IT services.
- Contribute to evaluation and implementation of emerging technologies and AI governance.
- Lead procurement operations, supplier management, contract processes and commercial controls.
- Ensure procurement supports growth, cost control and risk reduction.
- Oversee HR operational administration for FTE and contractor workforce.
- Own onboarding, offboarding, vetting, screening and compliance workflows.
- Manage consultant, subcontractor and supplier contract lifecycles.
- Oversee IR35, security clearances and workforce compliance.
- Analyse operational performance across cost, quality, risk and timelines.
- Lead regular operational reviews across all Hubs.
- Build dashboards and reporting frameworks to track operational health.
- Embed a continuous improvement mindset across operational teams.
Who You Are and How You’ll Make an Impact
You are a commercially astute operational leader with experience in scaling consultancy, technology or professional services environments. You bring both strategic thinking and hands‑on execution, with the credibility and confidence to partner at executive level.
You are calm under pressure, data‑led in your decision‑making, and relentless about quality, efficiency and control. You naturally spot inefficiencies, risks and opportunities for improvement, and you act decisively to resolve them.
You build strong cross‑functional relationships quickly and are trusted to own high‑impact operational problems end to end. Your impact will be seen in stronger controls, smoother ways of working, better governance, reduced risk, and a consistently high‑quality experience for customers, suppliers and our workforce.
A Day in the Life
Reporting between the CLOO and the People Director, you’ll spend your time moving between strategic problem‑solving and hands‑on operational delivery across the business.
A typical day might include:
- Reviewing operational performance dashboards and identifying emerging risks or inefficiencies.
- Meeting with IT & Security to align on cyber, data and system governance.
- Leading a cross‑Hub review on onboarding, procurement or workforce compliance.
- Supporting a strategic bid with assurance and quality input.
- Partnering with Finance on supplier cost control or contract optimisation.
- Working with Talent and Engagement on workforce operations or associate compliance.
- Preparing executive updates on operational performance and transformation initiatives.
This is a highly visible, high‑impact role where you will shape how the business runs at scale, not just today, but for the future.
Business Operations Partner Business Operations · London Office · employer: Tecknuovo Limited
Contact Detail:
Tecknuovo Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Operations Partner Business Operations · London Office ·
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. Building relationships can open doors that a CV just can’t.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you tailor your responses and show that you’re genuinely interested in being part of their team.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online platforms. The more comfortable you are speaking about your experiences and skills, the more confident you’ll be when it counts.
✨Tip Number 4
Don’t forget to follow up after interviews! A simple thank-you email can leave a lasting impression. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Business Operations Partner Business Operations · London Office ·
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Business Operations Partner role. Highlight your experience in operational leadership and how it aligns with our needs at StudySmarter. We want to see how you can shape and improve our business operations!
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled operational challenges in the past. We love candidates who can balance strategic thinking with hands-on execution, so share those success stories that demonstrate your ability to drive improvement.
Highlight Cross-Functional Collaboration: We value strong relationships across teams, so make sure to mention any experience you have working with different departments. Whether it's Sales, Finance, or IT, show us how you've built partnerships that led to successful outcomes.
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensure you’re considered for the role. We can't wait to see what you bring to the table!
How to prepare for a job interview at Tecknuovo Limited
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Business Operations Partner role. Familiarise yourself with the key responsibilities and how they align with the company's goals. This will help you articulate how your experience and skills can contribute to their operational success.
✨Showcase Your Strategic Thinking
Be prepared to discuss specific examples where you've successfully balanced strategic problem-solving with hands-on execution. Highlight instances where you've improved efficiency or governance in previous roles, as this will resonate well with the leadership team.
✨Build Relationships on the Spot
During the interview, demonstrate your ability to build strong cross-functional relationships. Engage with your interviewers by asking insightful questions about their teams and how they collaborate. This shows that you value teamwork and are ready to partner effectively across departments.
✨Prepare for Operational Challenges
Anticipate questions related to operational performance, compliance, and risk management. Think of scenarios where you've identified inefficiencies or risks and how you addressed them. Being able to discuss these experiences will showcase your readiness to tackle high-impact operational problems.
