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For Companies At a Glance
- Tasks: Lead operational improvements and ensure efficient business processes across various teams.
- Company: Dynamic consultancy firm focused on innovation and growth.
- Benefits: Competitive salary, flexible working, and opportunities for professional development.
- Why this job: Make a real impact by shaping business operations in a fast-paced environment.
- Qualifications: Experience in operational leadership and strong problem-solving skills.
- Other info: Join a collaborative team with excellent career advancement potential.
The predicted salary is between 43200 - 72000 £ per year.
About the Role
The Business Operations Partner acts as a senior operational leader and trusted partner to the CLOO and wider Leadership Team. You will play a pivotal role in shaping, embedding and continuously improving how the business operates - ensuring our systems, controls, processes and ways of working are scalable, compliant and efficient as we grow rapidly. This is a hands‑on, delivery‑focused role operating across Procurement, Business Assurance, Business Support and in close partnership with IT & Security. While IT & Security will not report directly into you, you will work very closely with this function, providing strong operational alignment, governance input and commercial oversight. A core element of the role is ownership of the consultant, subcontractor, supplier operational lifecycle, ensuring controls, compliance, quality and experience are maintained at every stage. You will balance strategic problem‑solving with operational execution, driving improvement while maintaining high standards of service in a fast‑paced, scaling environment.
Key Responsibilities
- Act as the senior operational partner to the CLOO and Leadership Team, shaping priorities across the Business Operations Hub.
- Lead cross‑functional initiatives that improve efficiency, governance and scalability.
- Build strong working relationships across Sales, Talent, Finance, Legal, Engagement and Delivery.
- Establish, monitor and report on Hub‑level KPIs and performance metrics.
- Maintain oversight of ISO certifications (9001, 27001, 20000‑1).
- Own business process optimisation and continuous improvement activity.
- Develop and embed business controls, SOPs and governance frameworks.
- Lead quality assurance input into strategic bids, audits and accreditations.
- Act as the operational partner to IT & Security leadership.
- Ensure IT, data protection and cyber security controls align with wider business operations.
- Support governance, supplier management and commercial oversight of IT services.
- Contribute to evaluation and implementation of emerging technologies and AI governance.
- Lead procurement operations, supplier management, contract processes and commercial controls.
- Ensure procurement supports growth, cost control and risk reduction.
- Oversee HR operational administration for FTE and contractor workforce.
- Own onboarding, offboarding, vetting, screening and compliance workflows.
- Manage consultant, subcontractor and supplier contract lifecycles.
- Oversee IR35, security clearances and workforce compliance.
- Analyse operational performance across cost, quality, risk and timelines.
- Lead regular operational reviews across all Hubs.
- Build dashboards and reporting frameworks to track operational health.
- Embed a continuous improvement mindset across operational teams.
Who You Are and How You’ll Make an Impact
You are a commercially astute operational leader with experience in scaling consultancy, technology or professional services environments. You bring both strategic thinking and hands‑on execution, with the credibility and confidence to partner at executive level. You are calm under pressure, data‑led in your decision‑making, and relentless about quality, efficiency and control. You naturally spot inefficiencies, risks and opportunities for improvement, and you act decisively to resolve them. You build strong cross‑functional relationships quickly and are trusted to own high‑impact operational problems end to end. Your impact will be seen in stronger controls, smoother ways of working, better governance, reduced risk, and a consistently high‑quality experience for customers, suppliers and our workforce.
A Day in the Life
Reporting between the CLOO and the People Director, you’ll spend your time moving between strategic problem‑solving and hands‑on operational delivery across the business. A typical day might include:
- Reviewing operational performance dashboards and identifying emerging risks or inefficiencies.
- Meeting with IT & Security to align on cyber, data and system governance.
- Leading a cross‑Hub review on onboarding, procurement or workforce compliance.
- Supporting a strategic bid with assurance and quality input.
- Partnering with Finance on supplier cost control or contract optimisation.
- Working with Talent and Engagement on workforce operations or associate compliance.
- Preparing executive updates on operational performance and transformation initiatives.
This is a highly visible, high‑impact role where you will shape how the business runs at scale, not just today, but for the future.
Business Operations Partner Business Operations · London Office · employer: Tecknuovo Limited
Contact Detail:
Tecknuovo Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Operations Partner Business Operations · London Office ·
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. We want you to show how you can fit into their team and contribute to their goals, especially in operations and efficiency.
✨Tip Number 3
Practice your pitch! You should be able to clearly explain how your skills align with the role of Business Operations Partner. Highlight your experience in scaling processes and improving efficiency.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Business Operations Partner Business Operations · London Office ·
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in operational leadership and cross-functional collaboration. We want to see how your skills align with the role of Business Operations Partner, so don’t hold back on showcasing relevant achievements!
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled operational challenges in the past. We love candidates who can demonstrate strategic thinking alongside hands-on execution, so share those success stories that show you can balance both!
Highlight Your Data-Driven Approach: Since this role involves analysing operational performance, make sure to mention any experience you have with data analysis or performance metrics. We’re looking for someone who is calm under pressure and uses data to drive decisions, so let that shine through!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to shape our business operations!
How to prepare for a job interview at Tecknuovo Limited
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Business Operations Partner role. Familiarise yourself with the key responsibilities and how they align with the company's goals. This will help you articulate how your experience and skills can contribute to shaping and improving business operations.
✨Showcase Your Strategic Thinking
Be prepared to discuss specific examples of how you've balanced strategic problem-solving with hands-on execution in previous roles. Highlight instances where you've identified inefficiencies and implemented solutions that improved operational performance, as this is crucial for the position.
✨Build Relationships on the Spot
Since this role involves cross-functional collaboration, demonstrate your ability to build strong working relationships. During the interview, engage with your interviewers, ask insightful questions, and show genuine interest in their departments. This will reflect your capability to partner effectively across teams.
✨Prepare for Data-Driven Discussions
As a data-led decision-maker, be ready to discuss how you've used data to drive improvements in past roles. Bring examples of KPIs or performance metrics you've established and monitored, and be prepared to talk about how these influenced operational strategies and outcomes.
