At a Glance
- Tasks: Lead AI-driven transformation projects and enhance enterprise service delivery.
- Company: Dynamic consultancy firm with a focus on innovation and collaboration.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Join a vibrant team dedicated to driving meaningful change in organisations.
- Why this job: Shape the future of business with cutting-edge technology and impactful solutions.
- Qualifications: 2-4 years in ServiceNow or digital transformation consulting, strong analytical skills.
The predicted salary is between 60000 - 80000 £ per year.
Location: London (Hybrid)
Employment Type: Full-time
Overview
Were seeking a Senior Consultant to support the delivery of AI-enabled business and ServiceNow transformation programmes. The role blends technical and functional responsibilities across ITSM, CSM, and HR workflows, with a focus on project delivery, business analysis, and stakeholder management. Youll help shape and deliver enterprise service transformation initiatives from discovery through to implementation.
Key Responsibilities
- Lead workshops to define requirements, analyse processes, and identify opportunities for automation and improvement.
- Translate business needs into ServiceNow solution designs, user stories, and delivery plans.
- Oversee delivery of ITSM, CSM, and HR initiatives, ensuring alignment with business objectives and timelines.
- Collaborate with technical teams on configuration, testing, and deployment activities.
- Track KPIs and support adoption to ensure measurable transformation outcomes.
Skills & Experience
- 2-4 years experience in ServiceNow delivery, ITSM/CSM/HR projects, or digital transformation consulting.
- Strong understanding of enterprise service management processes and agile delivery methods.
- Excellent communication, stakeholder engagement, and analytical skills.
- Certifications such as ITIL, Agile/Scrum, or Business Analysis are advantageous.
Senior Consultant ServiceNow & Transformation employer: TechYard Limited
As a Senior Consultant at our London-based firm, you will thrive in a dynamic and inclusive work culture that prioritises employee growth and development. We offer a hybrid working model, competitive benefits, and opportunities to lead transformative projects that make a real impact on businesses. Join us to be part of a forward-thinking team that values innovation and collaboration, ensuring your contributions are recognised and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Consultant ServiceNow & Transformation
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant meetups, and engage with professionals on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that Senior Consultant role.
✨Tip Number 2
Prepare for those interviews by practising common questions related to ServiceNow and transformation projects. We recommend doing mock interviews with friends or using online platforms to get comfortable discussing your experience and how it aligns with the job description.
✨Tip Number 3
Showcase your skills through real-life examples! When discussing your past projects, focus on specific outcomes and how you contributed to the success of ITSM, CSM, or HR initiatives. We want to see how you’ve made an impact!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search. Let’s get you that Senior Consultant position!
We think you need these skills to ace Senior Consultant ServiceNow & Transformation
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Senior Consultant role. Highlight your experience with ServiceNow, ITSM, and any relevant transformation projects. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a perfect fit. We love seeing enthusiasm and a personal touch.
Showcase Your Achievements:When detailing your experience, focus on specific achievements and outcomes. Did you lead a successful project? Share the results! We appreciate candidates who can demonstrate their impact.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at TechYard Limited
✨Know Your ServiceNow Inside Out
Make sure you brush up on your ServiceNow knowledge before the interview. Understand the latest features and functionalities, especially in ITSM, CSM, and HR workflows. Being able to discuss specific examples of how you've used ServiceNow in past projects will really impress the interviewers.
✨Showcase Your Project Delivery Skills
Prepare to talk about your experience with project delivery and transformation initiatives. Have a few solid examples ready that highlight your role in leading workshops, defining requirements, and translating business needs into actionable plans. This will demonstrate your ability to manage stakeholder expectations effectively.
✨Emphasise Your Analytical Abilities
Since the role requires strong analytical skills, be ready to discuss how you've identified opportunities for automation and improvement in previous roles. Use specific metrics or KPIs to illustrate the impact of your work. This shows that you can not only analyse processes but also drive measurable outcomes.
✨Engage with Stakeholders
Communication is key in this role, so think about how you've successfully engaged with stakeholders in the past. Prepare to share examples of how you've managed relationships and ensured alignment with business objectives. This will highlight your interpersonal skills and ability to collaborate effectively.
