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For Companies At a Glance
- Tasks: Lead AI-driven ServiceNow transformation projects and enhance business processes.
- Company: Dynamic consultancy firm based in London with a hybrid work model.
- Benefits: Competitive salary, flexible working, and opportunities for professional growth.
- Other info: Join a collaborative team focused on innovation and transformation.
- Why this job: Shape the future of enterprise services and drive impactful change.
- Qualifications: 2-4 years in ServiceNow delivery and strong analytical skills required.
The predicted salary is between 60000 - 72000 £ per year.
Location: London (Hybrid)
Employment Type: Full-time
Overview
Were seeking a Senior Consultant to support the delivery of AI-enabled business and ServiceNow transformation programmes. The role blends technical and functional responsibilities across ITSM, CSM, and HR workflows, with a focus on project delivery, business analysis, and stakeholder management. Youll help shape and deliver enterprise service transformation initiatives from discovery through to implementation.
Key Responsibilities
- Lead workshops to define requirements, analyse processes, and identify opportunities for automation and improvement.
- Translate business needs into ServiceNow solution designs, user stories, and delivery plans.
- Oversee delivery of ITSM, CSM, and HR initiatives, ensuring alignment with business objectives and timelines.
- Collaborate with technical teams on configuration, testing, and deployment activities.
- Track KPIs and support adoption to ensure measurable transformation outcomes.
Skills & Experience
- 2-4 years experience in ServiceNow delivery, ITSM/CSM/HR projects, or digital transformation consulting.
- Strong understanding of enterprise service management processes and agile delivery methods.
- Excellent communication, stakeholder engagement, and analytical skills.
- Certifications such as ITIL, Agile/Scrum, or Business Analysis are advantageous.
Senior Consultant ServiceNow & Transformation in City of London employer: TechYard Limited
Contact Detail:
TechYard Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Consultant ServiceNow & Transformation in City of London
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or attend industry events. You never know who might have the inside scoop on job openings or can refer you directly to hiring managers.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their ServiceNow projects and think about how your experience aligns with their needs. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills in ITSM, CSM, and HR workflows can drive transformation. Keep it concise and focus on how you can add value to their team.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might be perfect for you. Plus, applying directly shows your enthusiasm and commitment to joining our team.
We think you need these skills to ace Senior Consultant ServiceNow & Transformation in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Consultant role. Highlight your experience with ServiceNow, ITSM, and transformation projects. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you the perfect fit. We love seeing genuine enthusiasm!
Showcase Your Achievements: When detailing your experience, focus on specific achievements and outcomes. Did you lead a successful project? Share the results! We appreciate candidates who can demonstrate their impact.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at TechYard Limited
✨Know Your ServiceNow Inside Out
Make sure you brush up on your ServiceNow knowledge before the interview. Understand the latest features and functionalities, especially in ITSM, CSM, and HR workflows. Being able to discuss specific examples of how you've used ServiceNow in past projects will really impress the interviewers.
✨Showcase Your Project Delivery Skills
Prepare to talk about your experience with project delivery and transformation initiatives. Have a few solid examples ready that highlight your role in leading workshops, defining requirements, and translating business needs into actionable plans. This will demonstrate your ability to manage stakeholder expectations effectively.
✨Highlight Your Analytical Prowess
Since the role involves a lot of analysis, be ready to showcase your analytical skills. Discuss how you've identified opportunities for automation and improvement in previous roles. Use metrics or KPIs to back up your claims, as this will show you understand the importance of measurable outcomes.
✨Communicate Like a Pro
Excellent communication is key for this position. Practice articulating your thoughts clearly and concisely. Be prepared to engage with various stakeholders during the interview, demonstrating your ability to adapt your communication style to different audiences. This will show that you can effectively collaborate with technical teams and business leaders alike.