Senior 2nd Line IT Support Analyst | South Cave | £40,000 Are you an experienced 2nd Line Support Engineer who feels ready to take the next step towards infrastructure? Do you enjoy solving more complex technical issues, supporting junior engineers and helping set the standard for what good looks like? TechXperts Recruitment UK are working with a well-established business looking to appoint a Senior 2nd Line Support Engineer to join their growing service desk. You'll work closely with the Service Desk Team Lead, taking ownership of 2nd line tickets, supporting more junior engineers and playing a key part in developing the service desk. It's a fairly fresh team, so there's plenty of opportunity to have an influence rather than simply coming in and following processes. The big opportunity with this role is progression. They're looking for someone who wants to develop into a more infrastructure-focused position over the next 12-18 months, with the opportunity to gain more exposure to the wider infrastructure environment as you develop. Key Technology Experience Windows 10/11 Microsoft 365 Networking fundamentals including TCP/IP, DNS DHCP Infrastructure connectivity troubleshooting ITIL processes and best practices Switch administration network troubleshooting Expos...
2nd Line IT Support Engineer employer: TECHXPERTS RECRUITMENT LTD Careers
Join a dynamic and forward-thinking team as a Senior 2nd Line IT Support Engineer in South Cave, where your expertise will be valued and your career aspirations supported. With a clear pathway for progression into infrastructure roles, structured training, and a collaborative work culture, you'll have the chance to influence processes and mentor junior engineers while enjoying a competitive salary and enhanced pension contributions. This is an excellent opportunity for those looking to grow in a supportive environment that prioritises employee development and innovation.
Contact Details:
TECHXPERTS RECRUITMENT LTD Careers Recruitment Team
