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For Companies At a Glance
- Tasks: Support the catering team by ensuring high-quality food service and safety standards.
- Company: Join the dedicated team at Darlington Memorial Hospital, committed to excellent patient care.
- Benefits: Enjoy flexible working arrangements and a supportive work environment.
- Why this job: Make a real impact on patient satisfaction while developing valuable skills in a healthcare setting.
- Qualifications: No specific qualifications required; just a passion for customer service and teamwork.
- Other info: Opportunity to grow and adapt your role as you gain experience.
The predicted salary is between 24000 - 36000 £ per year.
To support and assist the Food Services Supervisor and Food Service Manager in the provision of a highly professional catering service at Darlington Memorial Hospital and to ensure that high quality standards are met at all times.
Main Duties of the Job
- To follow the policies and procedures laid down by the catering services in the day-to-day operational management of food service and to ensure a high quality and cost effective service.
- To ensure that food safety and allergen regulations are adhered to at all times.
- Provide and maintain a highly customer focused service to all users.
- Ensure that communication channels are maintained between appropriate staff / visitor / patient groups with regard to patient catering.
- Work in a safe manner so that no other persons are put at risk whilst completing the required duties.
- Initially deal with any complaints / comments regarding the service in a courteous manner from Trust staff or patients.
- Developing staff preferences, promoting flexible working arrangements, and encourage change of working practice following major life changing events.
Ward Housekeeper employer: Techwaka
Contact Detail:
Techwaka Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ward Housekeeper
✨Tip Number 1
Familiarise yourself with the specific catering policies and procedures at Darlington Memorial Hospital. Understanding their standards will not only help you during the interview but also show your commitment to maintaining high-quality service.
✨Tip Number 2
Highlight any previous experience in food service or hospitality, especially in a healthcare setting. This will demonstrate your ability to work in a fast-paced environment while adhering to food safety and allergen regulations.
✨Tip Number 3
Prepare to discuss how you handle customer complaints or feedback. Providing examples of your problem-solving skills and your approach to maintaining a positive customer experience will set you apart from other candidates.
✨Tip Number 4
Show your enthusiasm for teamwork and communication. Since this role involves liaising with various staff and patient groups, emphasising your ability to work collaboratively will be key in making a strong impression.
We think you need these skills to ace Ward Housekeeper
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Ward Housekeeper position. Tailor your application to highlight how your skills and experiences align with these duties.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in catering or customer service roles. Mention specific examples where you adhered to food safety regulations or provided excellent service to customers.
Showcase Communication Skills: Since the role involves maintaining communication with staff, visitors, and patients, make sure to demonstrate your strong communication skills in your application. Provide examples of how you've effectively communicated in past roles.
Express Your Commitment to Quality: Convey your dedication to high-quality standards in your application. Discuss how you have previously contributed to maintaining quality in a service environment and your understanding of the importance of adhering to policies and procedures.
How to prepare for a job interview at Techwaka
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Ward Housekeeper. Familiarise yourself with the catering services policies and procedures, as well as food safety and allergen regulations, so you can discuss them confidently during the interview.
✨Showcase Customer Service Skills
Since the role requires a highly customer-focused service, be prepared to share examples of how you've provided excellent service in previous roles. Highlight your ability to handle complaints courteously and effectively.
✨Emphasise Teamwork
This position involves working closely with various staff and patient groups. Be ready to discuss your experience in teamwork and how you maintain effective communication with colleagues and patients alike.
✨Demonstrate Safety Awareness
Safety is paramount in this role. Be prepared to talk about how you ensure a safe working environment and any relevant experiences where you prioritised safety in your previous jobs.
