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- Tasks: Lead operations for five adult care services, ensuring quality and compliance.
- Company: Join a values-driven organisation dedicated to high-quality care for vulnerable adults.
- Benefits: Enjoy a competitive salary, pension scheme, and visa sponsorship for eligible candidates.
- Why this job: Make a real impact in the lives of others while developing your leadership skills.
- Qualifications: Experience in managing adult social care services and strong leadership skills required.
- Other info: Flexible working hours with on-call responsibilities; early applications encouraged.
The predicted salary is between 65000 - 70000 £ per year.
Senior Operations Director (Visa Sponsorship Available)
Job Title:
Senior Operations Director – Residential and Supported Living Services
Salary:
£65,000 – £70,000 per annum, depending on experience
Job Type:
Full-Time | Permanent | Monday to Friday, 9am to 5pm | On-Call as required
Visa Sponsorship:
Available for the right candidate
Job Description:
We are hiring a Senior Operations Director to oversee a group of adult social care services in North London. The role spans five services, including two CQC-rated Good residential homes and three supported living settings, supporting adults with learning disabilities and complex needs. This is a senior-level opportunity ideal for a strategic leader with strong operational, regulatory, and people management expertise.
Key Responsibilities:
Lead operations across five adult care services. Line-manage two Home Managers and one Deputy Manager. Increase occupancy and optimise fee structures (£800–900 for residential, £600–700 for supported living). Ensure compliance with CQC and regulatory frameworks. Embed effective quality assurance systems and documentation standards. Drive multidisciplinary collaboration within budget. Develop performance KPIs and foster a high-performance culture. Build and maintain strong relationships with Local Authorities and care stakeholders. Act as a visible, values-led leader focused on service quality and outcomes.
Candidate Requirements:
Proven experience managing multiple adult social care services. In-depth knowledge of CQC inspections, documentation, and compliance. Strong leadership and people management skills. Budget management and occupancy strategy experience. Familiarity with care management tech such as Log My Care or MaxTime. Proactive, resilient, and outcome-focused leadership style. Full UK driving licence and access to a vehicle.
What We Offer:
Competitive salary between £65,000 and £70,000. Pension scheme and potential access to private healthcare. Visa sponsorship for eligible international applicants. Strong support from central functions (HR, Finance, Clinical). Autonomy to shape service delivery and influence organisational strategy.
Success Metrics:
Within 6 months: Establish stable management teams and improve supported living occupancy. Introduce consistent QA systems and standardised documentation.
Within 12 months: Improve service outcomes across occupancy, compliance, and fee generation. Achieve positive Local Authority and CQC feedback. Be recognised as a values-led and impactful Senior Operations Director.
About the Employer:
Join a values-driven care organisation committed to delivering high-quality supported living and residential services for vulnerable adults. The organisation promotes independence, dignity, and personalised care while supporting staff with strong leadership and development opportunities.
Equal Opportunity:
We are an equal opportunity employer and welcome applications from all qualified candidates regardless of age, gender, race, religion, disability, or background.
How to Apply:
Submit your CV and cover letter today. Early applications are encouraged as this vacancy may close once sufficient applications are received.
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Senior Operations Director (Visa Sponsorship Available) employer: Techwaka
Contact Detail:
Techwaka Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Operations Director (Visa Sponsorship Available)
✨Tip Number 1
Familiarise yourself with the CQC inspection process and current regulations. Understanding these will not only help you in interviews but also demonstrate your commitment to compliance and quality care.
✨Tip Number 2
Network with professionals in the adult social care sector, especially those who have experience with residential and supported living services. Building relationships can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss specific strategies you've implemented in previous roles that improved occupancy rates or enhanced service quality. Concrete examples will showcase your operational expertise and leadership skills.
✨Tip Number 4
Research the organisation's values and mission. Tailoring your approach to align with their ethos will show that you're not just looking for a job, but are genuinely interested in contributing to their vision.
We think you need these skills to ace Senior Operations Director (Visa Sponsorship Available)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in managing adult social care services. Emphasise your leadership skills, knowledge of CQC compliance, and any budget management experience that aligns with the job description.
Craft a Compelling Cover Letter: In your cover letter, address how your strategic leadership style and operational expertise make you a perfect fit for the role. Mention specific achievements that demonstrate your ability to improve service outcomes and manage multiple teams.
Highlight Relevant Skills: Clearly outline your familiarity with care management technology like Log My Care or MaxTime. Discuss your experience with performance KPIs and how you've fostered a high-performance culture in previous roles.
Showcase Your Values: Since the employer values a strong commitment to quality care, include examples of how you've promoted independence and dignity in your previous positions. This will resonate well with their organisational ethos.
How to prepare for a job interview at Techwaka
✨Showcase Your Leadership Experience
As a Senior Operations Director, your leadership skills are crucial. Be prepared to discuss specific examples of how you've successfully managed teams and improved service delivery in previous roles.
✨Demonstrate Knowledge of CQC Standards
Familiarity with CQC inspections is essential for this role. Brush up on the latest regulations and be ready to explain how you have ensured compliance in past positions.
✨Discuss Your Strategic Vision
This position requires a strategic leader. Think about how you would approach increasing occupancy and optimising fee structures, and be ready to share your ideas during the interview.
✨Prepare Questions for the Interviewers
Engage with your interviewers by asking insightful questions about the organisation's goals and challenges. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
