Outpatients Administration Assistant – NHS Role (Visa Sponsorship Considered) in Kent

Outpatients Administration Assistant – NHS Role (Visa Sponsorship Considered) in Kent

Kent Full-Time 24000 - 30000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Support patient journeys by managing appointments and communications in a busy NHS environment.
  • Company: Join East Kent Hospitals University NHS Foundation Trust, one of the largest NHS Trusts in England.
  • Benefits: Full-time, permanent role with opportunities for growth in healthcare administration.
  • Other info: Dynamic team environment with a focus on patient-first service.
  • Why this job: Make a real difference in patient care while developing your administrative skills.
  • Qualifications: Strong communication skills and attention to detail; healthcare experience is a plus.

The predicted salary is between 24000 - 30000 £ per year.

Location: East Kent Hospitals University NHS Foundation TrustSalary Band: NHS Band 2Contract Type: Full-Time, PermanentVisa Sponsorship: Skilled Worker Visa consideredThe Patient Service Centre Team at East Kent Hospitals University NHS Foundation Trust is currently recruiting Outpatients Assistant Administrators to support our growing services across multiple sites. As part of one of the largest NHS Trusts in England, you will be working in a collaborative, high-impact environment focused on delivering excellent care and service.This position plays a crucial role in the patient journey, being the first point of contact for patients attending outpatient appointments. If you\'re detail-oriented, patient-focused, and thrive in a busy, team-based setting, we would love to hear from you.Key Responsibilities:Register incoming GP referralsSchedule initial patient appointmentsCommunicate professionally with patients via phone and emailEnsure the first point of contact is a positive and supportive experienceRecord accurate data to support hospital targets and fundingManage appointment cancellations, rescheduling, and patient queriesOperate multiple NHS IT systems efficientlyCheck out - How to Answer the Visa Sponsorship QuestionAbout You:Strong communication skills with a patient-first attitudeAbility to work well in a team and under pressureAccurate data entry and strong attention to detailPrevious administrative experience in a healthcare or high-volume setting is a plusComfortable using multiple digital systems and software toolsAbout the Trust:East Kent Hospitals University NHS Foundation Trust provides services across five hospitals and community clinics, serving a population of around 800,000. The Trust’s vision is “great healthcare from great people,” and they are committed to ensuring patients feel cared for, safe, and respected.Visa Sponsorship Information:Please note, Skilled Worker Visa sponsorship is only available for Band 5 roles and above. This Band 2 role does not qualify for sponsorship unless the applicant is already in the UK and meets strict internal eligibility criteria. You must declare your visa status in the application form.Important Notes:Applications must be written personally by the applicantUse of AI-generated content may result in rejection of your applicationSupport is available for applicants with declared disabilitiesFor more information, refer to the full Job Description and Person Specification under “supporting documents” on the NHS Jobs listing.If you’re passionate about healthcare, data accuracy, and improving the patient experience, apply now to join one of the UK’s most dynamic NHS administration teams.Apply Now[job_lead_form redirect=\"https://uk.jooble.org/away/-7993737588933510198?p=1&pos=0&sid=-2366992315357555088&jobAge=58&relb=100&brelb=100&scr=17065.475153861713&bscr=17065.475153861713&jdpSource=101&jdpid=7148929849247410&crId=UK_2640833935748897519UK_-1&searchTestGroup=1_1236_1\"] #J-18808-Ljbffr

Outpatients Administration Assistant – NHS Role (Visa Sponsorship Considered) in Kent employer: Techwaka

East Kent Hospitals University NHS Foundation Trust is an exceptional employer, dedicated to fostering a collaborative and supportive work environment for its staff. With a strong focus on patient care and professional development, employees benefit from opportunities for growth within one of the largest NHS Trusts in England, all while contributing to a meaningful mission that impacts the lives of around 800,000 people. Join us in delivering great healthcare from great people, where your role as an Outpatients Administration Assistant will be valued and integral to enhancing the patient experience.

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Contact Details:

Techwaka Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Outpatients Administration Assistant – NHS Role (Visa Sponsorship Considered) in Kent

Tip Number 1

Get to know the NHS Trust! Research East Kent Hospitals University NHS Foundation Trust and understand their values and mission. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.

Tip Number 2

Practice your communication skills! Since you'll be the first point of contact for patients, it's crucial to convey a patient-first attitude. Role-play common scenarios with friends or family to boost your confidence and ensure you come across as friendly and professional.

Tip Number 3

Be ready to showcase your attention to detail! Prepare examples from your past experiences where you've successfully managed data entry or handled multiple tasks under pressure. This will demonstrate your ability to thrive in a busy environment like the NHS.

Tip Number 4

Apply through our website! We encourage you to submit your application directly on the NHS Jobs listing. This way, you can ensure your application is seen by the right people and increases your chances of landing that Outpatients Administration Assistant role.

We think you need these skills to ace Outpatients Administration Assistant – NHS Role (Visa Sponsorship Considered) in Kent

Strong Communication Skills
Patient-Focused Attitude
Teamwork
Ability to Work Under Pressure
Accurate Data Entry
Attention to Detail
Previous Administrative Experience in Healthcare

Some tips for your application 🫡

Be Personal and Authentic:When writing your application, make sure it reflects your personality. We want to hear your unique voice, so avoid generic phrases and be genuine about your experiences and motivations for applying.

Show Off Your Skills:Highlight your strong communication skills and attention to detail. Since this role is all about supporting patients and managing data accurately, give us examples of how you've excelled in these areas before.

Tailor Your Application:Make sure to tailor your application to the specific role. Mention how your previous experience aligns with the responsibilities listed in the job description, especially your ability to work under pressure and in a team.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role there!

How to prepare for a job interview at Techwaka

Know the Role Inside Out

Before your interview, make sure you thoroughly understand the responsibilities of an Outpatients Administration Assistant. Familiarise yourself with tasks like scheduling appointments and managing patient queries. This will help you demonstrate your knowledge and enthusiasm for the role.

Showcase Your Communication Skills

Since this role involves being the first point of contact for patients, it's crucial to highlight your strong communication skills. Prepare examples of how you've effectively communicated in previous roles, especially in high-pressure situations. This will show that you're patient-focused and ready to provide excellent service.

Demonstrate Attention to Detail

Accuracy is key in this position, so be ready to discuss your experience with data entry and managing information. Bring up specific instances where your attention to detail made a difference, whether in a previous job or during your studies. This will reassure the interviewers that you can handle the demands of the role.

Prepare for IT System Questions

You'll likely be asked about your comfort level with multiple digital systems. Brush up on any relevant software you've used in the past and be prepared to discuss how you adapt to new technologies. Showing that you're tech-savvy will give you an edge in this fast-paced environment.