Outpatients Administration Assistant – NHS Role (Visa Sponsorship Considered) in Kent

Outpatients Administration Assistant – NHS Role (Visa Sponsorship Considered) in Kent

Kent Full-Time 24000 - 30000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Support patient journeys by managing appointments and communications in a busy NHS environment.
  • Company: Join East Kent Hospitals University NHS Foundation Trust, one of the largest NHS Trusts in England.
  • Benefits: Full-time, permanent role with opportunities for growth in healthcare administration.
  • Other info: Dynamic team environment with a focus on patient-first service.
  • Why this job: Make a real difference in patient care while developing your administrative skills.
  • Qualifications: Strong communication skills and attention to detail; healthcare experience is a plus.

The predicted salary is between 24000 - 30000 £ per year.

Location: East Kent Hospitals University NHS Foundation TrustSalary Band: NHS Band 2Contract Type: Full-Time, PermanentVisa Sponsorship: Skilled Worker Visa consideredThe Patient Service Centre Team at East Kent Hospitals University NHS Foundation Trust is currently recruiting Outpatients Assistant Administrators to support our growing services across multiple sites. As part of one of the largest NHS Trusts in England, you will be working in a collaborative, high-impact environment focused on delivering excellent care and service.This position plays a crucial role in the patient journey, being the first point of contact for patients attending outpatient appointments. If you\'re detail-oriented, patient-focused, and thrive in a busy, team-based setting, we would love to hear from you.Key Responsibilities:Register incoming GP referralsSchedule initial patient appointmentsCommunicate professionally with patients via phone and emailEnsure the first point of contact is a positive and supportive experienceRecord accurate data to support hospital targets and fundingManage appointment cancellations, rescheduling, and patient queriesOperate multiple NHS IT systems efficientlyCheck out - How to Answer the Visa Sponsorship QuestionAbout You:Strong communication skills with a patient-first attitudeAbility to work well in a team and under pressureAccurate data entry and strong attention to detailPrevious administrative experience in a healthcare or high-volume setting is a plusComfortable using multiple digital systems and software toolsAbout the Trust:East Kent Hospitals University NHS Foundation Trust provides services across five hospitals and community clinics, serving a population of around 800,000. The Trust’s vision is “great healthcare from great people,” and they are committed to ensuring patients feel cared for, safe, and respected.Visa Sponsorship Information:Please note, Skilled Worker Visa sponsorship is only available for Band 5 roles and above. This Band 2 role does not qualify for sponsorship unless the applicant is already in the UK and meets strict internal eligibility criteria. You must declare your visa status in the application form.Important Notes:Applications must be written personally by the applicantUse of AI-generated content may result in rejection of your applicationSupport is available for applicants with declared disabilitiesFor more information, refer to the full Job Description and Person Specification under “supporting documents” on the NHS Jobs listing.If you’re passionate about healthcare, data accuracy, and improving the patient experience, apply now to join one of the UK’s most dynamic NHS administration teams.Apply Now[job_lead_form redirect=\"https://uk.jooble.org/away/-7993737588933510198?p=1&pos=0&sid=-2366992315357555088&jobAge=58&relb=100&brelb=100&scr=17065.475153861713&bscr=17065.475153861713&jdpSource=101&jdpid=7148929849247410&crId=UK_2640833935748897519UK_-1&searchTestGroup=1_1236_1\"] #J-18808-Ljbffr

Outpatients Administration Assistant – NHS Role (Visa Sponsorship Considered) in Kent employer: Techwaka

East Kent Hospitals University NHS Foundation Trust is an exceptional employer, dedicated to fostering a collaborative and supportive work environment for its staff. With a strong focus on patient care and professional development, employees benefit from opportunities for growth within one of the largest NHS Trusts in England, all while contributing to a meaningful mission that impacts the lives of around 800,000 people. Join us in delivering great healthcare from great people, where your role as an Outpatients Administration Assistant will be valued and integral to enhancing the patient experience.

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Contact Details:

Techwaka Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Outpatients Administration Assistant – NHS Role (Visa Sponsorship Considered) in Kent

Get Involved with Local Health Initiatives

Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Techwaka.

Tap into Professional Associations

Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.

Stay Updated with Industry Trends

Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Techwaka.

Apply Through Our Website for Better Visibility

When you find roles that excite you, especially at places like Techwaka, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.

We think you need these skills to ace Outpatients Administration Assistant – NHS Role (Visa Sponsorship Considered) in Kent

Strong Communication Skills
Patient-Focused Attitude
Teamwork
Ability to Work Under Pressure
Accurate Data Entry
Attention to Detail
Previous Administrative Experience in Healthcare

Some tips for your application 🫡

Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Techwaka.

Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Techwaka.

Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Techwaka. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!

Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Techwaka. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.

How to prepare for a job interview at Techwaka

Showcase Your Administrative Skills

In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.

Know Your Regulations

Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.

Prepare for Scenario Questions

Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.

Align Your Goals with the Organisation

As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Techwaka’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!