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- Tasks: Join our Outpatient Reception Team, booking appointments and assisting patients daily.
- Company: East Kent Hospitals NHS Trust serves 800,000 people across five hospitals and community clinics.
- Benefits: Enjoy a supportive work environment with opportunities for growth and visa sponsorship available.
- Why this job: Be part of a compassionate team dedicated to improving patient care and making a real difference.
- Qualifications: Must have Microsoft Office skills and effective communication abilities; self-motivated individuals preferred.
- Other info: Applications must be original; AI-generated applications may be rejected.
The predicted salary is between 24000 - 36000 £ per year.
An exciting opportunity has arisen within the Outpatient Reception Team at Royal Victoria Hospital, Folkestone.
Our team is focused on service delivery and patient care. We are seeking individuals who are self-motivated with a genuine desire to provide gold-standard care at every level.
The successful applicant will join a highly motivated and effective team committed to placing patient care at the forefront of our service.
The role involves face-to-face contact with patients in the Outpatients reception area, booking appointments, and performing other Outpatients administrative duties.
Applicants should have knowledge of Microsoft Office and possess effective communication skills.
We are one of the largest hospital trusts in England, with five hospitals and community clinics serving around 800,000 people. Our vision is \’great healthcare from great people\’. Guided by our values, we strive to ensure that people feel cared for, safe, respected, and confident.
We have introduced a new way of working called \’We care\’, empowering frontline staff to lead improvements daily. We seek compassionate people to join us in our ongoing improvement journey for the benefit of patients, families, and carers.
Applications should be written by the applicant. If AI tools are used, the application may be rejected, as the document is an important part of the assessment. Support for applications is available for those with declared disabilities.
If you require a Certificate of Sponsorship to work in the UK, please declare this on your application form. We can sponsor candidates on a Skilled Worker Visa for roles at Band 5 and above.
Access the full Job Description and Person Specification in ‘Documents to download’ below.
For further queries, please contact the line manager using the contact details provided.
This advert closes on Monday 16 Sep 2024.
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Outpatient Receptionist | East Kent Hospitals University NHS Foundation Trust (Visa Sponsorship[...] employer: Techwaka
Contact Detail:
Techwaka Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Outpatient Receptionist | East Kent Hospitals University NHS Foundation Trust (Visa Sponsorship[...]
✨Tip Number 1
Familiarise yourself with the specific values and mission of East Kent Hospitals University NHS Foundation Trust. Understanding their commitment to patient care and service delivery will help you align your responses during any interviews or discussions.
✨Tip Number 2
Practice your communication skills, especially in a face-to-face context. Since the role involves direct interaction with patients, being able to convey empathy and clarity will be crucial in making a positive impression.
✨Tip Number 3
Get comfortable with Microsoft Office applications, particularly those relevant to administrative tasks. Being proficient in these tools will not only boost your confidence but also demonstrate your readiness for the role.
✨Tip Number 4
Research common interview questions for outpatient receptionist roles and prepare thoughtful answers that reflect your motivation and commitment to patient care. This preparation will help you stand out as a candidate who truly cares about the role.
We think you need these skills to ace Outpatient Receptionist | East Kent Hospitals University NHS Foundation Trust (Visa Sponsorship[...]
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Outpatient Receptionist position. Tailor your application to highlight how your skills and experiences align with their focus on patient care and service delivery.
Highlight Relevant Skills: Emphasise your knowledge of Microsoft Office and effective communication skills in your CV and cover letter. Provide specific examples of how you've used these skills in previous roles, especially in a healthcare or customer service setting.
Personalise Your Application: Make sure to write your application in your own words. Avoid using AI tools as the trust may reject applications that do not reflect your personal touch. Share your genuine motivation for wanting to work in patient care and how you embody the values of the NHS.
Declare Visa Sponsorship Needs: If you require a Certificate of Sponsorship to work in the UK, be upfront about this in your application form. This transparency will help the hiring team understand your situation and consider your application accordingly.
How to prepare for a job interview at Techwaka
✨Show Your Passion for Patient Care
Make sure to express your genuine desire to provide excellent patient care during the interview. Share examples from your past experiences where you went above and beyond to help patients, as this aligns with the trust's vision of 'great healthcare from great people'.
✨Demonstrate Your Communication Skills
Since effective communication is key in this role, prepare to discuss how you've successfully communicated with patients or team members in previous positions. Consider role-playing common scenarios you might encounter at the reception desk.
✨Familiarise Yourself with Microsoft Office
As knowledge of Microsoft Office is essential, brush up on your skills before the interview. Be ready to discuss how you've used these tools in past roles, particularly in managing appointments or administrative tasks.
✨Embrace the 'We Care' Philosophy
Research the 'We care' initiative and think about how you can contribute to this culture of improvement. Be prepared to share ideas on how you would empower yourself and your colleagues to enhance patient care and service delivery.
