At a Glance
- Tasks: Lead and develop a high-performance team in immigration casework.
- Company: Join Borderless, a fast-growing digital platform revolutionising international migration.
- Benefits: Enjoy 25 days holiday, private medical insurance, and a £500 learning budget.
- Other info: Hybrid work model with exciting team events and excellent career growth opportunities.
- Why this job: Make a real impact in a dynamic startup environment with visa sponsorship available.
- Qualifications: 8+ years in immigration law and 4+ years of team management experience required.
The predicted salary is between 60000 - 75000 £ per year.
Location and Position: Shoreditch, London (Hybrid: 3 days office / 2 days remote). Full‑time, Permanent. Visa sponsorship available.
Job Overview: Borderless is a fast‑growing digital platform dedicated to removing barriers to international migration. Since 2023, we have streamlined the UK sponsorship process for thousands of individuals and hundreds of businesses. Backed by Entrepreneur First and Backed.VC, we are now scaling our operations and looking for an experienced leader to head our Immigration function. The role is Immigration Team Lead, reporting directly to the Director of Operations.
Key Responsibilities
- Team Leadership & Performance: Lead, coach, develop a high‑performance team of 10 caseworkers and immigration professionals; manage hiring, onboarding, and training as the department scales; conduct performance reviews, stand‑ups, case reviews, and career development planning.
- Delivery, Quality and Compliance: Own casework delivery standards, ensuring accuracy, completeness, and timeliness; implement QA processes, track SLA adherence, approval rates, and CSAT; serve as the final escalation point for complex, high‑risk, or urgent cases.
- Operational Ownership: Manage resource allocation and workload balancing; partner with Product and Engineering teams to automate manual tasks; maintain and update SOPs, playbooks, and training materials.
Candidate Requirements
- 8+ years in immigration law, focused on Skilled Worker visas.
- 4+ years of team management (lawyers, caseworkers, or paralegals).
- Minimum Qualified L1 IAA (or equivalent).
- Startup mindset – experience in a fast‑paced, high‑growth startup environment.
- Technical proficiency: modern case‑management platforms, G‑Suite, Intercom.
- Analytical skills: metrics tracking, capacity planning, workflow design.
Benefits & Perks
- 25 days holiday + 3 days year‑end closure + bank holidays.
- 1 week "work from anywhere" policy per year.
- Private medical insurance, Spill support, onsite gym in Shoreditch.
- £500 annual learning & development budget; 6‑month performance reviews.
- Monthly in‑office lunches, team events, annual company offsite.
Interview Process
- 30‑minute screening call with Talent team.
- 45‑minute technical interview with Director of Operations.
- Final interview with Senior Leadership Team (includes live task).
Caseworker Team Lead (Visa Sponsorship Available) in London employer: Techwaka
Borderless is an exceptional employer located in the vibrant area of Shoreditch, London, offering a hybrid work model that promotes flexibility and work-life balance. With a strong focus on employee development, we provide a generous learning budget, regular performance reviews, and a supportive work culture that encourages innovation and collaboration. Our commitment to removing barriers to international migration not only makes our work meaningful but also positions us as a leader in the industry, making this an exciting opportunity for those looking to grow in a fast-paced startup environment.
StudySmarter Expert Advice🤫
We think this is how you could land Caseworker Team Lead (Visa Sponsorship Available) in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the immigration field or related industries. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for those interviews! Research the company and its mission, especially their approach to immigration. Tailor your answers to show how your experience aligns with their goals.
✨Tip Number 3
Show off your leadership skills! Be ready to discuss how you’ve successfully managed teams in the past. Use specific examples to highlight your coaching and development strategies.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Caseworker Team Lead (Visa Sponsorship Available) in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Caseworker Team Lead role. Highlight your experience in immigration law and team management, as these are key for us. Use specific examples that showcase your leadership skills and achievements.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Tell us why you're passionate about immigration and how your background makes you the perfect fit for our fast-growing team. Keep it engaging and personal, and don’t forget to mention why you want to work with us at Borderless.
Showcase Your Startup Mindset:We love candidates who thrive in a fast-paced environment! In your application, share experiences where you've adapted quickly or implemented innovative solutions. This will show us that you have the right mindset for our dynamic culture.
Apply Through Our Website:To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to keep track of your application and ensure you’re considered for this exciting opportunity!
How to prepare for a job interview at Techwaka
✨Know Your Stuff
Make sure you brush up on immigration law, especially Skilled Worker visas. Familiarise yourself with the latest trends and challenges in the field. This will not only show your expertise but also demonstrate your passion for the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about specific situations where you coached or developed team members, managed performance reviews, or handled complex cases. This will highlight your ability to lead a high-performance team.
✨Understand the Company Culture
Research Borderless and their mission to remove barriers to international migration. Be ready to discuss how your values align with theirs and how you can contribute to their growth in a fast-paced startup environment.
✨Prepare for the Live Task
Since the final interview includes a live task, practice similar scenarios beforehand. This could involve casework delivery standards or resource allocation. Being well-prepared will help you showcase your analytical skills and operational ownership.
