At a Glance
- Tasks: Lead and develop a high-performance team in immigration casework.
- Company: Join Borderless, a fast-growing digital platform revolutionising international migration.
- Benefits: Enjoy 25 days holiday, private medical insurance, and a £500 learning budget.
- Other info: Hybrid work model with exciting team events and career growth opportunities.
- Why this job: Make a real impact in a dynamic startup environment with visa sponsorship available.
- Qualifications: 8+ years in immigration law and 4+ years of team management experience required.
The predicted salary is between 60000 - 75000 £ per year.
Location and Position: Shoreditch, London (Hybrid: 3 days office / 2 days remote). Full‑time, Permanent. Visa sponsorship available.
Job Overview: Borderless is a fast‑growing digital platform dedicated to removing barriers to international migration. Since 2023, we have streamlined the UK sponsorship process for thousands of individuals and hundreds of businesses. Backed by Entrepreneur First and Backed.VC, we are now scaling our operations and looking for an experienced leader to head our Immigration function. The role is Immigration Team Lead, reporting directly to the Director of Operations.
Key Responsibilities
- Team Leadership & Performance: Lead, coach, develop a high‑performance team of 10 caseworkers and immigration professionals; manage hiring, onboarding, and training as the department scales; conduct performance reviews, stand‑ups, case reviews, and career development planning.
- Delivery, Quality and Compliance: Own casework delivery standards, ensuring accuracy, completeness, and timeliness; implement QA processes, track SLA adherence, approval rates, and CSAT; serve as the final escalation point for complex, high‑risk, or urgent cases.
- Operational Ownership: Manage resource allocation and workload balancing; partner with Product and Engineering teams to automate manual tasks; maintain and update SOPs, playbooks, and training materials.
Candidate Requirements
- 8+ years in immigration law, focused on Skilled Worker visas.
- 4+ years of team management (lawyers, caseworkers, or paralegals).
- Minimum Qualified L1 IAA (or equivalent).
- Startup mindset – experience in a fast‑paced, high‑growth startup environment.
- Technical proficiency: modern case‑management platforms, G‑Suite, Intercom.
- Analytical skills: metrics tracking, capacity planning, workflow design.
Benefits & Perks
- 25 days holiday + 3 days year‑end closure + bank holidays.
- 1 week "work from anywhere" policy per year.
- Private medical insurance, Spill support, onsite gym in Shoreditch.
- £500 annual learning & development budget; 6‑month performance reviews.
- Monthly in‑office lunches, team events, annual company offsite.
Interview Process
- 30‑minute screening call with Talent team.
- 45‑minute technical interview with Director of Operations.
- Final interview with Senior Leadership Team (includes live task).
Caseworker Team Lead (Visa Sponsorship Available) employer: Techwaka
Borderless is an exceptional employer located in the vibrant area of Shoreditch, London, offering a dynamic hybrid work environment that fosters collaboration and innovation. With a strong focus on employee development, including a generous learning budget and regular performance reviews, we empower our team to thrive in their careers while enjoying a supportive culture that values work-life balance and well-being. Join us in making a meaningful impact on international migration as we continue to grow and scale our operations.
StudySmarter Expert Advice🤫
We think this is how you could land Caseworker Team Lead (Visa Sponsorship Available)
✨Tip Number 1
Network like a pro! Reach out to your connections in the immigration field and let them know you're on the hunt for a Caseworker Team Lead role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Brush up on your knowledge of immigration law, especially Skilled Worker visas. We recommend practising common interview questions and even doing mock interviews with friends to boost your confidence.
✨Tip Number 3
Showcase your leadership skills! When you get the chance to speak about your experience, highlight how you've led teams and improved processes in previous roles. This is key for a position like the Immigration Team Lead.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Caseworker Team Lead (Visa Sponsorship Available)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Caseworker Team Lead role. Highlight your experience in immigration law and team management, as these are key for us. Use specific examples that showcase your leadership skills and achievements.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Share your passion for immigration work and how you can contribute to our mission at Borderless. Be sure to mention any relevant experience and why you’re excited about this opportunity.
Showcase Your Startup Mindset:We love candidates who thrive in fast-paced environments! In your application, give examples of how you've adapted to change or driven innovation in previous roles. This will show us you're a great fit for our dynamic team.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the process smoother for everyone involved.
How to prepare for a job interview at Techwaka
✨Know Your Stuff
Make sure you brush up on immigration law, especially Skilled Worker visas. Familiarise yourself with the latest trends and challenges in the field, as well as Borderless's approach to streamlining the sponsorship process.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led and developed teams in the past. Highlight your experience in managing performance reviews and training, as this role requires strong team leadership.
✨Be Ready for Technical Questions
Since the role involves operational ownership and resource management, expect questions about your experience with case-management platforms and metrics tracking. Be prepared to discuss how you've used these tools to improve efficiency.
✨Engage with the Company Culture
Research Borderless's values and culture. During the interview, express your enthusiasm for working in a fast-paced startup environment and how you can contribute to their mission of removing barriers to international migration.
