Head - Digital Identity

Department: Tech & Innovation

Employment Type: Permanent - Full Time

Location: London

Compensation: £45,000 - £65,000 / year

techUK Overview: techUK is the trade association which brings together people, companies and organisations to realise the positive outcomes of what digital technology can achieve. With over 1100 members (the majority of which are SMEs) across the UK, techUK creates a network for innovation and collaboration across business, government and stakeholders to provide a better future for people, society, the economy and the planet. By providing expertise and insight, we support our members, partners and stakeholders as they prepare the UK for what comes next in a constantly changing world.

Role Overview: techUK is seeking an experienced Head of Digital Identity to lead and expand our long-standing programme advocating for this technology and sector. Digital identity is fundamental to driving trust in the digital economy, reducing fraud, unlocking innovation and enabling new services across sectors such as financial services, public services, retail and more. techUK has established itself as the leading industry voice in this space, bringing together industry and policymakers to accelerate the development and adoption of secure, inclusive and interoperable digital identity solutions in the UK.

Central to this is techUK’s advocacy supporting the UK Digital Identity and Attributes Trust Framework (Trust Framework), which provides the foundational rules, standards and assurance needed to build confidence, enable market growth and support widespread adoption of digital identity services across the economy. At a time when industries are looking to harness the opportunities offered by digital identity technologies, and the UK government is preparing to consult on the next steps of a national digital ID, it has never been more critical for the UK to get market development right.

Working on one of the most interesting and thought-provoking areas of technology development, the successful candidate will represent and champion the UK’s digital identity sector, designing and delivering a comprehensive programme of engagement that focuses on driving industry adoption. This includes regular event organisation, roundtables, thought leadership opportunities and more.

In a cross-cutting policy and programme role, it also includes leading techUK’s advocacy on digital identity policy and regulatory developments, including on the national digital ID debate, and convening industry leaders through techUK’s Digital Identity Working Group to build consensus, influence government, and accelerate market growth. This high-profile role would see you become an industry expert on digital ID policy, where you will be working at a senior level of policy development, representing members in stakeholder meetings.

You will need experience of building close relationships with relevant bodies and key stakeholders, with the ability to react quickly to shifting policy developments and the changing needs of this thriving industry. You will need to be comfortable speaking at events and chairing roundtables and meeting discussions with senior stakeholders early on.

Key Responsibilities

• Programme Leadership: Lead the development and delivery of techUK’s digital ID programme, including events, roundtables, workshops and other thought‑leadership opportunities that present a co‑ordinated approach to addressing member priorities and policy change.
• Policy & Advocacy: Shape and promote effective, inclusive digital identity policy positions in the UK, collaborating with government, regulators, industry partners and civil society.
• Member Engagement: Build and maintain strong relationships with techUK members, including the digital identity working group, to drive insights, participation and co‑creation of digital ID initiatives.
• Campaigns & Communications: Lead high‑impact campaigns, events, thought leadership and other communication opportunities to raise awareness of digital identity opportunities and strategic priorities.
• Industry expertise: Act as a trusted partner to policymakers, regulatory bodies and government departments working on digital identity.

Skills, Knowledge and Expertise

• A proactive, self‑motivated individual who is comfortable leading several projects.
• Ability to react quickly to changing policy developments.
• Strong interpersonal skills and good at building senior level relationships.
• An effective communicator with excellent written and verbal communication skills.
• Analytical and problem‑solving skills.
• Operational and financial management skills, including prospecting and business development.
• Management experience is not essential but desired.
• Excellent organisational skills.
• Attention to detail.

Essential Knowledge and Experience

• Proven Policy Leadership: Strong track record of leading complex policy, advocacy or technology programmes, preferably in digital identity, digital inclusion, cybersecurity or financial services.
• Sector Expertise: Deep understanding of digital identity markets, including ability to navigate the different parts of the digital ID policy landscape, including the Trust Framework and the Data (Use and Access) Act, The GOV.UK Wallet, and the proposed national digital ID scheme.
• Stakeholder Relationships: Experience building and maintaining high‑level engagement across government, industry and civil society stakeholders.
• Communication & Influence: Excellent communicator with public speaking experience, able to shape narratives and influence diverse audiences through clear, compelling messaging.
• Programme and Event Delivery: Strong organisational skills with the ability to manage multiple priorities, deliver results and lead cross‑functional work.
• Team Collaboration: A collaborative and inclusive leadership style that supports team members, external partners and an engaged membership base.

This role will intersect with different programmes including financial services, fraud and smart data. As such, collaboration is a must.

Additional Information: This is a full time role based out of techUK’s London offices, however techUK operates a flexible working policy. This role profile is a guide to the work that is required but does not form part of any contract of employment and may change from time to time to reflect changing circumstances. The successful candidate must have permission to work in the UK prior to the commencement of employment. The salary range for this role is £45,000-£65,000 per annum based upon experience plus discretionary bonus and comprehensive benefits.