Programme Team Assistant for Markets in City of London

techUK is the trade association which brings together people, companies, and organisations to realise the positive outcomes of digital technology. With over 1,200 members (the majority of which are SMEs) across the UK, techUK creates a network for innovation and collaboration across business, government and stakeholders to provide a better future for people, society, the economy and the planet. By providing expertise and insight, we support our members, partners, and stakeholders as they prepare the UK for what comes next in a constantly changing world.

The Programme Team Assistant for Markets role is integral to supporting our market facing programme teams, such as Cyber Resilience, Financial Services and Education, on all team support activities, administration tasks, logistics and member relations. They ensure processes run effectively and member data is recorded accurately, managing council/working group activity, and supporting the 9 internal programme teams they cover. This role will report into the Senior Programme Manager, Cyber Resilience.

Our market programmes play a pivotal role in bringing together members, policymakers and experts to address the issues shaping the future of technology. Whether it’s championing the networks that connect the UK, discovering technology opportunities across capital markets or engaging with leaders in cyber security, this role ensures Council and working group meetings run effectively, provides support to members and ensures all of our data is up to date to provide insights on member activity. As part of the market programmes team, the areas they support as a team assistant will span a variety of public and private sector markets in which techUK operates.

Key Responsibilities

• Provide administrative support for groups, including website updates, managing meetings including development of agendas, meeting invites, room set-up, registration, follow ups and taking minutes.
• Offer a point of contact for member and stakeholder inquiries and engagement with the Public Sector programmes at techUK.
• Provide administrative support to ensure effective and efficient working for the team.
• Provide subject matter support (research, briefings, profiles, presentations, insights, provides newsletter content, emails etc) to ensure effective and efficient working for the team.
• Provide event development support to assist in the planning and development and execution of events.
• Provide ad-hoc diary support for programmes as needed and agreed within the team.
• Buying tickets, booking hotels and travel support around trade events, conferences, member meetings.
• Work with accounts to manage credit card expenses.
• Ensure the CRM system is continuously updated through inputting and extracting data for member contacts, engagement, and prospecting.
• Support stakeholder mapping and ensure the CRM system is continuously updated through researching, inputting, and extracting data for stakeholder contacts, engagement and tracking interactions etc.
• Support on presentation development.
• Training programme team colleagues on what they do (new starters).

Skills, Knowledge and Expertise

• Excellent written and verbal communication skills.
• Strong organisational and time management skills.
• Attention to detail and a methodical approach to tasks.
• Ability to work collaboratively across departments.
• Proactive and self-motivated with the ability to manage competing priorities at short deadlines.
• Competence in using MS Office Suite and CRM platforms.

Essential Knowledge and Experience

• Experience working in a fast-paced environment with multiple deadlines.

Desired Knowledge and Experience

• Experience in CRM systems and data management.

This is a full time role based out of techUK’s London offices, however techUK operates a flexible working policy. This role profile is a guide to the work that is required but does not form part of any contract of employment and may change from time to time to reflect changing circumstances. The successful candidate must have permission to work in the UK prior to the commencement of employment. The salary range for this role is £27,000-£31,000 per annum based upon experience plus discretionary bonus and comprehensive benefits.