Vax is seeking an experienced Customer Service Manager to lead a team of 10-12 advisors in our UK contact centre. You’ll coach, develop and inspire your team to deliver personalised solutions and exceptional customer experiences while aligning with business goals.
This hybrid role requires at least 2 years in a fast-paced contact centre, strong coaching and leadership skills, and a proactive approach to performance improvement. On-site one day weekly in Droitwich, Worcestershire.
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Customer Service Team Leader (Hybrid, Bonus Eligible) employer: Techtronic Industries - TTI
Techtronic Industries (TTI) is an exceptional employer that prioritises the well-being and growth of its employees, offering a comprehensive benefits package including private medical insurance, a gym allowance, and a supportive work environment. With a strong focus on employee relations and development, TTI fosters a collaborative culture where HR professionals can thrive, contribute to meaningful initiatives, and enjoy flexible working options. Join us in a dynamic setting that values innovation and empowers you to make a significant impact in your role as an HR Advisor.
Contact Details:
Techtronic Industries - TTI Recruitment Team
