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For Companies At a Glance
- Tasks: Manage customer orders, respond to enquiries, and resolve complaints in a fast-paced environment.
- Company: Leading technology company in Marlow with a focus on employee wellbeing.
- Benefits: 25 days holiday, private medical insurance, and a supportive work culture.
- Why this job: Join a dynamic team and make a difference in customer experiences.
- Qualifications: Experience in customer service and strong communication skills.
- Other info: Exciting opportunities for personal and professional growth.
The predicted salary is between 28800 - 43200 £ per year.
A leading technology company in Marlow is seeking a passionate Customer Services Agent to join their UK Operations Team. The role involves managing customer orders, responding to enquiries, and handling complaints in a fast-paced environment.
Ideal candidates will bring experience in customer service and strong communication skills.
This position offers exciting benefits, including 25 days holiday, private medical insurance, and a supportive work culture focused on employee wellbeing.
Hybrid UK Customer Service Agent – Care & Resolution in Marlow employer: Techtronic Industries EMEA
Contact Detail:
Techtronic Industries EMEA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid UK Customer Service Agent – Care & Resolution in Marlow
✨Tip Number 1
Make sure to research the company before your interview. Knowing their values and culture will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice common customer service scenarios. Think about how you'd handle difficult customers or tricky situations, as this will demonstrate your problem-solving skills and ability to stay calm under pressure.
✨Tip Number 3
Don’t forget to prepare some questions for your interviewer! This shows that you’re engaged and eager to learn more about the role and the company, plus it gives you a chance to assess if it's the right fit for you.
✨Tip Number 4
Apply through our website for the best chance at landing the job. We want to see your application directly, and it makes it easier for us to connect with you during the hiring process!
We think you need these skills to ace Hybrid UK Customer Service Agent – Care & Resolution in Marlow
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for customer service shine through. We want to see that you genuinely care about helping customers and resolving their issues.
Tailor Your Experience: Make sure to highlight your relevant experience in customer service. We’re looking for candidates who can demonstrate strong communication skills and a knack for handling complaints effectively.
Be Clear and Concise: In a fast-paced environment like ours, clarity is key. Keep your application straightforward and to the point, making it easy for us to see why you’d be a great fit for the role.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Techtronic Industries EMEA
✨Know the Company Inside Out
Before your interview, take some time to research the technology company. Understand their products, values, and what sets them apart in the market. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Prepare specific examples from your past experiences that highlight your customer service skills. Think about times when you successfully resolved complaints or managed difficult situations. This will demonstrate your ability to thrive in a fast-paced environment, which is crucial for this role.
✨Practice Active Listening
During the interview, make sure to listen carefully to the questions being asked. This will help you provide relevant answers and show that you value communication. Don’t hesitate to ask for clarification if you’re unsure about something; it’s better to get it right than to guess.
✨Emphasise Teamwork and Wellbeing
Since the company focuses on employee wellbeing and a supportive culture, be prepared to discuss how you work well in teams and contribute to a positive work environment. Share examples of how you’ve supported colleagues or contributed to team success in previous roles.
