Forward Deployed Engineer

A seed-stage company is building agent-native risk infrastructure: risk management and trust building, delivered by AI agents, for a world increasingly run by them. Their agents sit on top of proprietary data and reassess continuously rather than at fixed checkpoints - so customers spend their time deciding and acting on what matters, not assembling evidence to get there.

Seven-figure revenue within months of launch, on multi-year contracts with leading enterprises in financial services, regulated technology, and healthcare. Founders from Palantir, Oxford, Stanford, and ETH. Backed by leading UK and US institutional investors and angels from Meta, Isomorphic Labs, Palantir, and SpaceX.

The role involves owning enterprise accounts end-to-end and getting hands dirty with related development. You will be the first person customers call and their trusted counterpart, sitting across the table from CSOs, VPs of Risk, and heads of compliance, turning their messiest workflows into something that runs on the platform.

Expect roughly one to two customer meetings per week per account, plus the async work around it - driving adoption, configuring the platform, chasing requirements, helping decide what features to implement and implementing them. You'll own a dozen-plus accounts at any given time. This is the closest thing to a founding-team role outside the founders, partnering directly with the CTO to help shape what the company becomes.

What you'll do:

• Own strategic accounts: adoption, expansion, renewal - the whole thing
• Run weekly working sessions with senior stakeholders; drive the agenda, close the loop
• Configure the platform to fit each customer's reality
• Manage the async cadence: emails, follow-ups, status updates, internal escalations
• Translate customer needs into prioritised product feedback that actually changes the roadmap
• Hold your own in procurement, security review, and contract conversations
• Ship code with Claude Code - when a customer needs a UI fix, a small feature, or a bug squashed, you do it; you don't need to be an engineer today, but you need to want to ship by month three

What you bring:

• 2-5 years of experience doing something hard and impressive
• Real commercial instinct: you've sold, negotiated, or owned customer outcomes in a way you can point to
• Comfort being the single point of accountability when something is on fire
• Bonus: solutions architect, deployment strategist, or customer engineer background at a technical enterprise company; experience at a Series A/B enterprise startup (GRC, cyber, or legal tech in particular); background in risk, compliance, or financial services; software development experience

Working here:

• King's Cross, London (Gridiron building) - in-person by default, flexibility for days that need it
• Daily team lunch, specialty coffee, roof terrace, on-site showers, serious AI tooling and API budgets
• Three-stage interview: behavioural phone screen, commercial-technical phone screen, paid on-site work trial - under two weeks from first conversation