Transformation Programme Manager in London

Do you want to develop your career and make an impact in the fast-growth, fast-moving B2B technology space? At Informa TechTarget, you’ll collaborate and grow alongside some of the industry’s most respected experts. You’ll work with leading brands and be exposed to world-shaping innovations. You’ll apply your energy and intellect to helping clients be faster to market and faster to revenue. We’re a vibrant community of world-class practitioners – over 2000 colleagues strong – with offices in 19 locations around the world.

This role is based in our London, Blackfriars office.

As our Transformation Programme Manager you will support the delivery of Transformation Programmes within the Transformation Management Office (TMO), focusing on tactical and strategic execution, stakeholder enablement, and successful implementation of transformational initiatives. Current programmes include Fulfilment and Finance enablement, building resilience by implementing tactical solutions and enablement of readiness for larger-scale CRM and ERP functionality implementations as a future state.

• Programme Delivery Support: Serve as a key delivery resource for Transformation Programmes, ensuring tactical execution aligns with strategic programme requirements and outcomes. Support the Transformation Director and senior Transformation leadership in coordinating delivery activities across the transformation portfolio. Work within the Transformation Management Office (TMO) framework to ensure consistent delivery approaches and reporting.
• Tools and Systems Implementation Delivery: Apply hands-on experience in delivering system implementations across multiple user groups and international locations. Support configuration, testing, training, and deployment activities to ensure successful system adoption. Coordinate with technical teams and business users to facilitate smooth implementation processes.
• Transformational Change Enablement: Enable transformation initiatives with a focus on people change, learning, and user adoption. Support the design and delivery of change enablement activities, including training programmes, communication plans, and adoption strategies. Facilitate workshops and engagement sessions to drive understanding and readiness for change. Work closely with programme peers and the Transformation Director to identify, track, and resolve dependencies across workstreams. Support integration activities to ensure seamless delivery across the transformation portfolio. Escalate risks and issues appropriately to maintain delivery momentum.
• Stakeholder Engagement: Build and maintain relationships with stakeholders across the organisation, including business leaders, subject matter experts, and end users. Facilitate stakeholder workshops and working sessions to gather requirements, validate solutions, and drive decision-making. Communicate programme progress, risks, and achievements to diverse audiences, including journalists, marketers, salespeople, product managers, and data scientists.
• Tactical Execution & Programme Support: Execute day-to-day programme activities, including planning, tracking, and reporting on deliverables. Support the Transformation Director in maintaining strategic alignment while ensuring tactical delivery excellence. Prepare status reports, dashboards, and presentations for programme governance forums.
• Process & Structure Implementation: Implement programme processes, tools, and rhythms to bring structure to complex delivery environments. Support the establishment of governance frameworks, reporting cadences, and decision-making forums. Balance structure with flexibility to enable innovation and adaptability.
• Team Enablement: Support the development of collaborative, self-organising team practices within programme workstreams. Facilitate team ceremonies, retrospectives, and continuous improvement activities. Coach team members on programme processes, tools, and ways of working. Support regular programme evaluations, health checks, and lessons learned sessions. Gather feedback from stakeholders and teams to identify opportunities for course correction. Contribute to the evolution of programme delivery approaches based on insights and changing needs.

• 3+ years of experience in a Programme Delivery, Transformation Manager, or similar transformation delivery role.
• Hands-on experience supporting ERP or CRM system implementations across multiple user groups and international locations.
• Experience delivering complex transformation programmes involving people change and adoption activities.
• Proven ability to work with cross-functional teams, including sales, marketing, editorial, product, and technical teams.
• Strong facilitation and coordination skills, with the ability to bring structure to ambiguous situations.
• Practical experience applying Agile methodologies, tools, and ceremonies in programme delivery contexts.
• Ability to manage ambiguity, adapt to change, and maintain stakeholder confidence through effective communication.
• Exceptional communication skills with the ability to engage diverse professional profiles and senior stakeholders.
• Demonstrated ability to support self-organising teams and collaborative working practices.
• Experience with programme management tools and platforms.
• Familiarity with ADKAR or similar change management frameworks.
• Experience working in media, publishing, events, or B2B information services environments.

We believe that great things happen when people connect face-to-face. That's why we work in-person with each other, or with customers and partners, three days a week or more. When you’re not spending time together in one of our offices or other workplaces – like at an Informa event – you get the flexibility and support to work from home or remotely.

Informa TechTarget complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable federal, state or local law.

• Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active diversity and inclusion networks.
• Broader impact: take up to four days per year to volunteer, with charity match funding available too.
• Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning.
• Time out: 25 days annual leave, rising to 27 days after two years, plus a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year.
• A flexible range of personal benefits to choose from, plus company funded private medical cover.
• A ShareMatch scheme that allows you to become an Informa shareholder with free matching shares.
• Strong wellbeing support through EAP assistance, mental health first aiders, a healthy living subsidy, access to health apps and more.
• Recognition for great work, with global awards and kudos programmes.
• As an international company, the chance to collaborate with teams around the world.