Content Production Manager in London

Join Informa TechTarget as a Content Production Manager, where you'll be at the forefront of operational excellence and cross-functional collaboration. You'll play a pivotal role in refining our content production processes, maintaining the highest quality standards, and ensuring seamless delivery of world-class technology research across our portfolio.

What You'll Be Doing

• Driving Process Excellence and Innovation
  • Partner with department leadership to continuously evolve and refine content production processes.
  • Create, document, and standardize business workflows and process maps that drive efficiency.
  • Develop comprehensive business requirements documentation for technology platform teams.
  • Implement process improvements and measure their impact on key performance indicators.
  • Design workflow documentation, methods, procedures, and specifications that set industry standards.
• Maintaining Quality Standards and Consistency
  • Serve as the guardian of our content templates and company style guide.
  • Ensure consistency and excellence across our entire research content portfolio.
  • Maintain the highest editorial standards across all content formats.
  • Design and deliver comprehensive training programs on writing skills, templates, and content management systems.
  • Create training materials, documentation, and resources that elevate content quality.
• Leading Cross-Functional Collaboration
  • Work closely with Research, Marketing, Sales, and Product Management teams to ensure seamless project delivery.
  • Engage confidently with senior stakeholders both internally and externally.
  • Support successful, on-time delivery of syndicated research and consulting projects.
  • Create strategic approaches and schedules for special initiatives.
  • Manage competing priorities while maintaining clear communication on project status, risks, and opportunities.
• Managing Operations and Performance
  • Oversee the content production pipeline, ensuring timely delivery and quality standards.
  • Monitor and report on KPIs related to production timeliness, quality, and efficiency.
  • Ensure delivery of research and consulting projects to time, quality, and cost specifications.
  • Develop and manage operational budgets, ensuring cost-effective processes.
  • Create compelling business cases for process improvements and resource investments.
  • Work with a global content production team spread across multiple time zones.
  • Conduct onboarding and ongoing training to ensure consistent skill levels.
  • Foster a culture of collaboration, excellence, and continuous improvement.
  • Support team development through coaching and performance guidance.

Qualifications

What Success Looks Like

• Streamlined processes that deliver measurable efficiency gains.
• Consistent achievement of 95%+ on-time delivery targets.
• Exceptional quality scores and industry-leading editorial standards.
• Strong cross-functional partnerships and stakeholder satisfaction.
• Improved production workflows and optimized resource utilization.
• Budget performance that exceeds expectations.

What You Bring to the Table

• 7-10 years in editorial, content production, or publishing operations with strong process focus.
• Proven track record in project management and content production process design.
• Experience developing and implementing operational standards and quality frameworks.
• Hands-on experience with content management systems and analytics tools.
• Strong collaboration skills and experience working across multiple departments.
• Budget management experience with operational accountability.
• Confidence engaging with senior stakeholders and cross-functional teams.

What Would Make You Stand Out

• Experience in technology market intelligence and research methodologies.
• Bachelor's degree in English, Journalism, Communications, or related field.
• Background in B2B information services with process optimization focus.
• Project management certification (preferred).
• Expertise with major style guides – e.g., Chicago Manual of Style (preferred).
• Knowledge of process improvement methodologies – e.g., Six Sigma (preferred).
• Previous people management experience (3-5 years managing teams of 5-10 people).

Ready to Drive Operational Excellence? This is your opportunity to be at the center of content production innovation, where your expertise in processes, standards, and collaboration will directly impact how we deliver insights that help technology professionals make critical decisions. If you’re passionate about operational excellence, quality standards, and cross-functional partnership, we want to hear from you.

Additional Information

Informa TechTarget, Inc., doing business as Informa TechTarget, including its subsidiaries is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, sex (including pregnancy), age, national origin or ancestry, ethnicity, religion, creed, sexual orientation, gender identity or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment. If you would like to request reasonable adjustments or accommodations to assist your participation in the hiring process and, or in the advertised position, please inform the appropriate Talent Acquisition Partner for the role once they have been in touch. Your request will be reviewed and considered in confidence. Informa TechTarget complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable federal, state or local law.

Our benefits include:

• Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active diversity and inclusion networks.
• Broader impact: take up to four days per year to volunteer, with charity match funding available too.
• Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves.
• Time out: annual leave, birthday leave, volunteer days and the chance to work from (almost!) anywhere for up to four weeks a year.
• A flexible range of personal benefits to choose from, plus company funded private medical cover.
• A ShareMatch scheme that allows you to become an Informa shareholder with free matching shares.
• Strong wellbeing support through EAP assistance, mental health first aiders, a healthy living subsidy, access to health apps and more.
• Recognition for great work, with global awards and kudos programmes.
• As an international company, the chance to collaborate with teams around the world.