Campaign Fulfillment Manager in London

Do you want to develop your career and make an impact in the fast-growth, fast-moving B2B technology space? At Informa TechTarget, you’ll collaborate and grow alongside some of the industry’s most respected experts. You’ll work with leading brands and be exposed to world-shaping innovations. You’ll apply your energy and intellect to helping clients be faster to market and faster to revenue. We’re a vibrant community of over 2,000 world-class practitioners, with offices in 19 locations worldwide.

Informa TechTarget (Nasdaq: TTGT) informs, influences and connects the world’s technology buyers and sellers, to accelerate growth from R&D to ROI. With an unparalleled reach of over 220 highly targeted technology-specific websites and more than 50 million permissioned first-party audience members, Informa TechTarget has a unique understanding of and insight into technology markets. Underpinned by those audiences and their data, we offer expert-led, data-driven, and digitally enabled services that deliver significant impact and measurable outcomes to our clients.

This role is based in our 240 Blackfriars office. TechTarget is on the lookout for a Campaign Fulfillment Manager to join our dynamic Client Delivery team, playing a pivotal role in supporting Demand Generation campaigns. This is an exciting opportunity for a detail-oriented, organized, and proactive professional to manage the end-to-end execution of marketing campaigns, ensuring seamless delivery and exceptional results.

As a Campaign Fulfillment Manager, you will oversee all the behind-the-scenes elements of Demand Generation campaigns, from inception to completion. Your mission will be to ensure campaigns run smoothly, meet client objectives, and deliver outstanding results. This role requires a sharp problem-solver with a knack for data, a critical thinker with excellent communication skills, and a team player who thrives in a fast-paced, high-pressure environment.

What We’re Looking For

• Meticulous and organized, with a strong eye for detail.
• A problem-solver who can think critically and adapt to challenges.
• Skilled in data management and analysis.
• A strong communicator, able to collaborate effectively across teams.
• A multi-tasker who can prioritize and perform under pressure.

Key Responsibilities

• Campaign Management: Oversee all operational aspects of demand generation programs, ensuring smooth execution from start to finish.
• Requirements Gathering: Collect, assess, and clearly communicate complex campaign requirements to relevant stakeholders.
• Campaign Monitoring: Track and evaluate the progress and health of campaigns, ensuring they stay on course.
• Quality Assurance: Deliver top-notch customer service by ensuring all deliverables meet quality standards and align with client goals.
• Issue Resolution: Identify and troubleshoot campaign or client-facing issues promptly and effectively.
• Reporting: Provide detailed status and performance reports to Sales, Customer Success, and Client Delivery Leadership.
• Revenue Management: Monitor and manage forecasted revenue, ensuring alignment with business goals.
• Pacing and Delivery: Use reporting tools to track program pacing and collaborate with internal teams to ensure timely delivery of campaigns.
• Operational Support: Handle day-to-day operational tasks and take on additional projects as needed.

Qualifications

• Education: Bachelor’s degree preferred (fields such as Marketing, Management, or Business are a plus, but not mandatory).
• Experience: 0-2 years of professional experience (prior experience as a Campaign Manager is advantageous but not required).
• Attention to Detail: Exceptional organizational skills and a meticulous eye for detail.
• Proactive and Dependable: Proven ability to take initiative, work independently, and demonstrate reliability.
• Communication Skills: Strong verbal and written communication abilities, with a focus on clarity and professionalism.
• Industry Knowledge: Eagerness to understand the specific needs of B2B advertisers, IT professionals, and the broader IT industry.
• Collaboration and Adaptability: Comfortable working with diverse teams in a fast-paced environment, managing multiple projects and meeting tight deadlines.
• Time Management: Excellent ability to prioritize tasks, multi-task effectively, and deliver results under pressure.
• Technical Proficiency: Proficient in Microsoft Office Suite and other relevant computer applications.

Additional Information

We believe that great things happen when people connect face-to-face. That's why we work in-person with each other, or with customers and partners, three days a week or more. When you’re not spending time together in one of our offices or other workplaces – like at an Informa event – you get the flexibility and support to work from home or remotely.

Our benefits include:

• Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active diversity and inclusion networks.
• Broader impact: take up to four days per year to volunteer, with charity match funding available too.
• Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning.
• Time out: 25 days annual leave, rising to 27 days after two years, plus a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year.
• A flexible range of personal benefits to choose from, plus company funded private medical cover.
• A ShareMatch scheme that allows you to become an Informa shareholder with free matching shares.
• Strong wellbeing support through EAP assistance, mental health first aiders, a healthy living subsidy, access to health apps and more.
• Recognition for great work, with global awards and kudos programmes.
• As an international company, the chance to collaborate with teams around the world.