Informa TechTarget is seeking a Customer Success Enablement Manager to directly impact customer satisfaction and retention from its London‑area offices. You will produce custom client deliverables and analysis to support post‑sales teams, enabling renewals and account growth while collaborating across functions.
You will leverage AI tools to scale outputs, maintain CS templates and playbooks, and track progress using a workflow tool.
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AI-Driven Customer Success Enablement Lead (Hybrid) employer: TechTarget, Inc.
Informa TechTarget is an exceptional employer that fosters a collaborative and innovative work culture, particularly for the Senior Sales Operations & O2C Leader role. With a strong emphasis on employee growth, you will have the opportunity to mentor junior specialists and enhance your skills in Salesforce and advanced reporting, all while working remotely. The company values efficiency and strategic oversight, making it a rewarding environment for those looking to make a meaningful impact in sales operations.
