Account Manager, Telecoms

Do you want to develop your career and make an impact in the fast-growth, fast-moving B2B technology space?

At Informa TechTarget, you’ll collaborate and grow alongside some of the industry’s most respected experts. You’ll work with leading brands and be exposed to the “next big things”. You’ll apply your energy and intellect to helping clients be faster to market and faster to revenue.

We’re a vibrant community of world-class practitioners – over 2000 colleagues strong – with offices in 19 locations around the world. We’re traded on Nasdaq and we’re also part of Informa Plc, a global leader in business-to-business events, digital services, and academic research in the FTSE 100.

About Informa TechTarget

Informa TechTarget (Nasdaq: TTGT) informs, influences and connects the world’s technology buyers and sellers, to accelerate growth from R&D to ROI.

With an unparalleled reach of over 220 highly targeted technology-specific websites and more than 50 million permissioned first-party audience members, Informa TechTarget has a unique understanding of and insight into technology markets.

Underpinned by those audiences and their data, we offer expert-led, data-driven, and digitally enabled services that deliver significant impact and measurable outcomes to our clients. We provide our customers with:

• Trusted information that shapes the industry and informs investment
• Intelligence and advice that guides and influences strategy
• Advertising that grows reputation and establishes thought leadership
• Custom content that engages and prompts action
• Intent and demand generation that more precisely targets and converts

Our organization is committed to sustainability, diversity, wellbeing, and ethical working practices.

The Account Manager will report directly to the Sales Manager and will be focused on the Telecoms market in EMEA, responsible for driving revenue growth, establishing strategic partnerships, and expanding our market share.

The ideal candidate will have a deep understanding of the Telecoms industry, a proven track record in B2B sales, and the ability to build and nurture relationships with key stakeholders. They will be tasked with planning and delivering sales results through their own experience and knowledge – also through building partnerships with the wider ecosystem of analysts, consultants, and account managers across the Omdia organisation.

This is an amazing opportunity for a motivated and consultative salesperson to further shape the growth trajectory of a rapidly growing business. We pride ourselves on maintaining the nimbleness of a start-up culture while benefitting from the resources of a global information industry leader.

Position Overview:

• Working with senior management and regional peers (US/APAC) to define and execute an EMEA new business plan.
• Form close, trust-based relationships with the local EMEA teams across the ecosystem (many of whom are based in the London HQ).
• Undertaking prospect mapping and ranking exercises within set markets.
• Achieving new business revenue targets, proactively responding to inbound inquiries and self-generated leads based on a deep market and product understanding.
• Acting as the primary point of contact for clients, ensuring timely and successful delivery of Omdia’s solutions according to customer needs and objectives.
• Work with the marketing department to design and implement a marketing program geared toward our target segments.
• Work collaboratively to promote Omdia’s capabilities, solutions, and ambitions across the portfolio.
• Reporting accurate forecasting and performance metrics to key internal and external stakeholders, highlighting revenue risks and opportunities.
• Attending key Informa Tech and industry-relevant competitor events.

We are seeking a highly motivated and experienced Account Manager to drive growth in the market across the EMEA region. This is a unique opportunity to play a key role in expanding our market presence and establishing lasting partnerships with industry leaders.

Key Responsibilities:

Market Expansion:

• Develop and execute a comprehensive business development strategy for the Telecoms sector in the EMEA region.
• Identify and pursue new business opportunities, partnerships, and collaborations.
• Conduct market research to stay informed about industry trends, competitor activities, and emerging technologies.

Client Acquisition:

• Build and maintain a robust sales pipeline by identifying and qualifying potential clients.
• Conduct presentations and product demonstrations to showcase our solutions and address client needs.
• Collaborate with internal teams to customize proposals and solutions that align with client requirements.

Relationship Management:

• Cultivate strong relationships with key decision-makers, influencers, and industry stakeholders.
• Act as a trusted advisor to clients, understanding their business challenges and proposing tailored solutions.
• Ensure high levels of customer satisfaction and retention.

Sales Targets and Reporting:

• Set ambitious sales targets and work towards exceeding them, contributing to the overall company revenue goals.
• Provide regular and accurate sales forecasts, reports, and updates to management.
• Utilize CRM tools for efficient pipeline management and reporting.

Collaboration and Communication:

• Work closely with cross-functional teams, including product development and marketing, to align strategies and enhance offerings.
• Communicate effectively with internal teams to share market insights and contribute to product/service enhancements.

Qualifications

• A demonstrable working knowledge, or keen interest in the components, devices, government, and manufacturing industries.
• The ability to demonstrate a consultative approach when working with business-to-business buyers of research and consulting services.
• A confident and articulate verbal and written communicator, who can foster strong relationships both internally and externally.
• Demonstrates a pragmatic and commercially astute approach to decision making.
• Possesses excellent prioritization skills and has the foresight to anticipate obstacles and needs.
• Has gravitas and mental agility when presenting solutions, creates proposals and closes sales based on thoughtful analysis of customer needs and expectations.

Additional Information

Our benefits include:

• Freedom & flexibility: colleagues rate us highly for the flexibility and trust they receive, and we support a range of working patterns.
• Broader impact: take up to four days per year to volunteer, with charity match funding available too.
• Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves.
• Time out: 25 days annual leave, rising to 27 days after two years, plus a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year.
• A flexible range of personal benefits to choose from, plus company funded private medical cover.
• A ShareMatch scheme that allows you to become an Informa shareholder with free matching shares.
• Strong wellbeing support through EAP assistance, mental health first aiders, a healthy living subsidy, access to health apps and more.
• Recognition for great work, with global awards and kudos programmes.
• As an international company, the chance to collaborate with teams around the world.

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