At a Glance
- Tasks: Lead a dynamic team and ensure smooth operations in a premium workspace.
- Company: Join a leader in premium serviced office spaces known for exceptional service.
- Benefits: Enjoy a competitive salary, bonuses, and full training with ongoing support.
- Why this job: Be part of a positive culture focused on client experiences and operational excellence.
- Qualifications: 5+ years in client-facing roles; leadership experience is a plus.
- Other info: Office-based in Central London, Monday to Friday working hours.
The predicted salary is between 28000 - 42000 £ per year.
My client, a leader in premium serviced office spaces, is looking for a Centre Manager to oversee one of their dynamic, hospitality-driven workspaces in Central London. Known for blending high-end office environments with exceptional, hospitality-first service, my client creates more than just workspaces — they craft experiences where businesses can truly thrive. With core values centred around positivity, problem-solving, and going above and beyond, they foster a culture where professionalism and customer service are second to none. This is a fantastic opportunity for an organised, personable, and driven individual who is passionate about operational excellence and delivering unforgettable client experiences.
Key Responsibilities:
- Leadership & Team Development: Inspire and manage a high-performing team.
- Operational Excellence: Ensure smooth day-to-day operations with meticulous attention to detail.
- Client Relationship Management: Build and maintain strong client relationships.
- Financial Oversight: Manage budgets and contribute to commercial success.
- Facilities Management: Maintain a vibrant, high-standard workspace.
The Ideal Candidate Will Be:
- A natural leader who leads by example.
- Customer-centric with a proactive, positive attitude.
- Detail-oriented, adaptable, and resilient.
- Self-driven with a passion for service excellence.
Requirements:
- 5+ years’ experience in a client-facing or hospitality-focused role.
- Proven leadership experience in a fast-paced environment.
- Strong operational and process improvement skills.
- Excellent communication and interpersonal abilities.
- Serviced office experience is not essential — transferable skills and a willingness to learn are highly valued. Full training and ongoing support will be provided.
Role Details:
- Location: Office-based, Central London
- Working Hours: Monday to Friday
- Salary: 35-45k+ bonus
If you’re looking to join a forward-thinking company where service and professionalism define success, this is an excellent opportunity to grow your career with an industry leader.
Center Manager employer: TechShack
Contact Detail:
TechShack Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Center Manager
✨Tip Number 1
Familiarise yourself with the company’s core values and culture. Since they prioritise positivity and exceptional customer service, think of specific examples from your past experiences that demonstrate how you embody these traits.
✨Tip Number 2
Network within the industry by attending events or joining relevant online groups. Engaging with professionals in the serviced office or hospitality sectors can provide insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss your leadership style and how you’ve successfully managed teams in the past. Be ready to share specific strategies you used to inspire and develop your team members.
✨Tip Number 4
Research current trends in the serviced office market and be prepared to discuss how you can contribute to operational excellence. Showing that you’re informed about the industry will set you apart as a candidate.
We think you need these skills to ace Center Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in client-facing or hospitality roles. Emphasise leadership skills and any operational excellence achievements that align with the Centre Manager position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for service excellence and your ability to inspire a team. Mention specific examples of how you've built strong client relationships and improved operations in previous roles.
Highlight Transferable Skills: If you lack direct serviced office experience, focus on transferable skills from other industries. Discuss your adaptability, problem-solving abilities, and any relevant training or certifications that demonstrate your readiness to learn.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. A polished application reflects attention to detail, which is crucial for the Centre Manager role.
How to prepare for a job interview at TechShack
✨Showcase Your Leadership Skills
As a Centre Manager, you'll need to inspire and manage a team. Be prepared to share examples of how you've successfully led teams in the past, highlighting your ability to motivate and develop others.
✨Demonstrate Customer-Centricity
This role is all about delivering exceptional client experiences. Think of specific instances where you've gone above and beyond for clients, and be ready to discuss how you prioritise customer satisfaction in your work.
✨Highlight Your Operational Excellence
The company values meticulous attention to detail and smooth operations. Prepare to talk about your experience with process improvements and how you've ensured operational efficiency in previous roles.
✨Prepare for Financial Discussions
Since financial oversight is part of the role, brush up on your budgeting skills. Be ready to discuss how you've managed budgets in the past and contributed to the commercial success of your previous workplaces.