At a Glance
- Tasks: Lead engaging workshops and design impactful services for clients.
- Company: Dynamic organisation seeking innovative thinkers in service design.
- Benefits: Competitive daily rate, hybrid working, and opportunity to influence change.
- Other info: Initial 2-month project with potential for extension.
- Why this job: Shape customer experiences and collaborate with diverse stakeholders.
- Qualifications: Proven experience in service design and excellent communication skills.
Role Details
- Outside IR35
- £500/day
- Initial 2-month PoC
- Hybrid working (client-facing workshops required)
What they’re looking for
The client needs a confident and energetic Service Designer who is comfortable operating at director level and leading face-to-face stakeholder sessions. Strong communication skills are essential, this role requires someone who can challenge constructively, facilitate workshops, and bring clarity across both business and user needs.
Must-Have Experience
- Strong background in Service Design
- Experience building/improving customer experience frameworks
- User analysis and user-centred design
- Running face-to-face workshops and stakeholder sessions
- Excellent communication and stakeholder management skills
- Confident personality with strong energy and presence
- Experience working across both Government/Public Sector and Private Sector/Financial Services environments
Nice to Have
- Customer experience framework development
- Capability mapping
- Experience building service design capability/functions
If you’re interested or know someone suitable, drop me a message to discuss further.
Service Designer in Bedford employer: TechShack
Join a dynamic and innovative team as a Service Designer, where your expertise will be valued in shaping exceptional customer experiences. Our hybrid working model promotes flexibility while fostering collaboration through engaging client-facing workshops. With a strong emphasis on professional growth and a culture that encourages constructive challenge, we offer an environment where your contributions can make a meaningful impact across both public and private sectors.
StudySmarter Expert Advice🤫
We think this is how you could land Service Designer in Bedford
✨Tip Number 1
Get your networking game on! Reach out to people in the industry, attend events, and connect with potential employers. The more you engage, the better your chances of landing that Service Designer role.
✨Tip Number 2
Show off your skills in workshops! If you get the chance, lead a mock workshop or participate in one. This will not only demonstrate your expertise but also give you a taste of what it’s like to facilitate those face-to-face sessions.
✨Tip Number 3
Practice your communication skills! Whether it’s through mock interviews or casual chats with friends, being able to articulate your thoughts clearly is key. Remember, you want to come across as confident and energetic, just like the role requires.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might just be perfect for you. Plus, it’s a great way to ensure your application gets seen by the right people.
We think you need these skills to ace Service Designer in Bedford
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in Service Design. We want to see how your skills align with the role, especially your ability to lead workshops and engage with stakeholders.
Showcase Your Communication Skills:Since strong communication is key for this role, we recommend including examples of how you've successfully facilitated discussions or workshops. Let us know how you’ve brought clarity to complex situations!
Highlight Relevant Experience:Don’t forget to mention your background in both Government/Public Sector and Private Sector/Financial Services. We’re keen to see how your diverse experiences can contribute to our team.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and get the ball rolling on your potential future with us!
How to prepare for a job interview at TechShack
✨Know Your Service Design Inside Out
Make sure you brush up on your service design principles and frameworks. Be ready to discuss your past experiences in detail, especially how you've improved customer experience and facilitated workshops. This will show that you’re not just familiar with the concepts but have practical knowledge too.
✨Prepare for Stakeholder Engagement
Since this role involves leading face-to-face sessions, practice how you would engage with different stakeholders. Think about how you can challenge constructively while keeping the conversation productive. Role-playing these scenarios with a friend can help you feel more confident.
✨Showcase Your Communication Skills
Strong communication is key for this position. Prepare examples of how you've effectively communicated complex ideas to various audiences. You might want to highlight instances where your communication led to successful outcomes in previous projects.
✨Bring Energy and Confidence
This role requires a confident personality with strong energy. During the interview, let your enthusiasm for service design shine through. Practice your body language and tone to ensure you come across as engaging and approachable, which will resonate well with the interviewers.
