At a Glance
- Tasks: Lead engaging workshops and design impactful services for diverse stakeholders.
- Company: Dynamic organisation focused on enhancing customer experiences across sectors.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Join a vibrant team making a difference in both public and private sectors.
- Why this job: Shape the future of service design while collaborating with passionate professionals.
- Qualifications: Proven experience in service design and excellent communication skills.
The predicted salary is between 70000 - 100000 £ per year.
The client needs a confident and energetic Service Designer who is comfortable operating at director level and leading face-to-face stakeholder sessions.
Strong communication skills are essential, this role requires someone who can challenge constructively, facilitate workshops, and bring clarity across both business and user needs.
Must-Have Experience- Strong background in Service Design
- Experience building/improving customer experience frameworks
- User analysis and user-centred design
- Running face-to-face workshops and stakeholder sessions
- Excellent communication and stakeholder management skills
- Confident personality with strong energy and presence
- Experience working across both Government/Public Sector and Private Sector/Financial Services environments
- Capability mapping
Director-Level Service Designer & Workshop Facilitator in Bedford employer: TechShack
As a leading employer in the Service Design sector, our company offers a dynamic work environment that fosters creativity and innovation. We prioritise employee growth through continuous professional development opportunities and encourage a collaborative culture where every voice is valued. Located in a vibrant area, we provide unique advantages such as flexible working arrangements and access to a diverse range of projects across both public and private sectors, making it an ideal place for passionate professionals seeking meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Director-Level Service Designer & Workshop Facilitator in Bedford
✨Tip Number 1
Network like a pro! Reach out to your connections in the Service Design field and let them know you're on the hunt for a director-level role. You never know who might have the inside scoop on an opportunity that’s perfect for you.
✨Tip Number 2
Prepare for those face-to-face sessions! Brush up on your facilitation skills and think about how you can challenge constructively during discussions. Show them you can bring clarity to both business and user needs right from the get-go.
✨Tip Number 3
Don’t underestimate the power of storytelling! When you’re in interviews or workshops, share your experiences in a way that highlights your strong communication skills and your ability to improve customer experience frameworks.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities that match your skill set. Plus, it’s a great way to show your enthusiasm for working with us in the Service Design space.
We think you need these skills to ace Director-Level Service Designer & Workshop Facilitator in Bedford
Some tips for your application 🫡
Show Off Your Service Design Skills:Make sure to highlight your strong background in Service Design. We want to see how you've built or improved customer experience frameworks in your previous roles. Use specific examples to demonstrate your expertise!
Communicate Clearly and Confidently:Since this role requires excellent communication skills, we recommend you showcase your ability to challenge constructively and facilitate workshops. Let us know how you've successfully managed stakeholder sessions in the past!
Tailor Your Application:Don’t just send a generic application! We love it when candidates tailor their applications to fit the job description. Mention your experience in both Government/Public Sector and Private Sector/Financial Services environments to stand out.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss any important updates from us during the process!
How to prepare for a job interview at TechShack
✨Know Your Service Design Inside Out
Make sure you’re well-versed in the principles of service design. Be ready to discuss your past projects and how you've improved customer experience frameworks. This will show your depth of knowledge and confidence in the field.
✨Prepare for Stakeholder Engagement
Since this role involves leading face-to-face sessions, practice your facilitation skills. Think about how you can challenge constructively while keeping the conversation productive. Role-play with a friend or colleague to get comfortable.
✨Showcase Your Communication Skills
Strong communication is key for this position. Prepare examples of how you've effectively communicated complex ideas to diverse stakeholders. Highlight instances where your clarity made a difference in project outcomes.
✨Demonstrate Your Energy and Presence
This role requires a confident personality. During the interview, let your enthusiasm shine through. Use positive body language, maintain eye contact, and engage with your interviewers to convey your energy and presence.
