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- Tasks: Support the sales team with admin tasks and customer communication in a fast-paced environment.
- Company: Join TechPoint, a leading UK-owned electronics manufacturer with a modern work culture.
- Benefits: Enjoy 25 days holiday, private healthcare, and a supportive team culture.
- Other info: Structured training, career development opportunities, and a dynamic manufacturing environment.
- Why this job: Gain hands-on experience while working towards a recognised qualification in sales administration.
- Qualifications: Strong attention to detail, good communication skills, and a willingness to learn.
The predicted salary is between 18000 - 25000 £ per year.
TechPoint Group is one of the largest UK-owned CEMs. We supply EMS and supply chain services to leading technology companies across the UK and Europe. We operate from a modern, clean environment to support customers in the commercial, space, defence, transport, audio, motorsport, and instrumentation sectors. We have opened a new world‑class facility and are looking for talented people to join us on this exciting journey.
We are looking for a motivated and organised Apprentice Sales Administrator to join our team within a fast‑paced Electronics Manufacturing Services (EMS) environment. This is a great opportunity to gain hands‑on experience in sales support, customer service, and commercial operations while working towards a recognised qualification. You’ll play a key role in supporting the account management team with day‑to‑day administrative tasks, helping ensure smooth communication with customers and efficient processing of orders and enquiries.
Responsibilities
- Support the account management team with order entry and updates in internal systems
- Maintain accurate customer records and documentation
- Liaise with internal departments (e.g. production, procurement, engineering) to track order progress
- Help manage customer enquiries and ensure timely responses
- Support the preparation of sales reports, forecasts, and presentations
- Monitor email inboxes and respond or elevate queries as appropriate
- Assist with scheduling meetings and maintaining calendars
- Provide reception cover during lunch breaks and annual leave
- Learn and follow company procedures, quality standards, and compliance requirements
What You’ll Learn
- End‑to‑end sales order process within an EMS environment
- Customer relationship management and communication skills
- Basics of electronics manufacturing and supply chain processes
- Use of ERP/CRM systems
- Commercial awareness and business operations
About You Skills & Attributes
- Strong attention to detail and good organisational skills
- Good written and verbal communication
- Basic IT skills (Microsoft Office, especially Excel and Outlook)
- Willingness to learn and take initiative
- Positive attitude and strong work ethic
- Interest in business, sales, or administration
- Commitment to completing an apprenticeship programme
Why us? What We Offer
- Structured training and mentorship
- Opportunity to gain a recognised qualification
- Exposure to a dynamic manufacturing environment
- Career development opportunities within sales or commercial roles
- Supportive team culture
- 25 days holiday plus Christmas shutdown
- Your birthday as an additional day off
- Private Healthcare
- Health cash plan
- Company sick pay
- Bonus Scheme
- EV Car Scheme
- Life insurance of 4 × your annual salary
- Up to 5% employers pension contribution salary sacrifice
- Option to buy up to 5 days of holiday
- Enhanced Parental leave pay
- Cycle to work scheme
- Home and Tech salary sacrifice scheme
- Free will writing service
- Tastecard discounts
About Us
Our Mission: Harnessing the specialised strengths of each TechPoint business to create a uniquely integrated, value‑driven solution for our customers. Dedicated to delivering exceptional service, from supply chain optimisation to complex manufacturing, empowering our clients with innovation and efficiency across every stage of their journey.
Our Purpose: Contribute to making a tangible impact on the success of our clients by redefining what’s possible in supply chain management and advanced manufacturing.
Equal Opportunities for all
TechPoint Group is an equal opportunity employer, committed to providing equal opportunities to all individuals, regardless of age, disability, gender reassignment, marriage/civil partnership, pregnancy, maternity, race, genetic information, religion or belief, sex or sexual orientation or any other characteristic protected by applicable laws. We value diversity and inclusion in our workforce and encourage all qualified candidates to apply.
Apprentice Sales Administrator in Basingstoke employer: TechPoint
Contact Detail:
TechPoint Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Apprentice Sales Administrator in Basingstoke
✨Tip Number 1
Get to know the company! Research TechPoint Group and understand their mission and values. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their exciting journey.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info about the company culture and even lead to referrals, which can boost your chances of landing that Apprentice Sales Administrator role.
✨Tip Number 3
Prepare for the interview by practising common questions related to sales support and customer service. Think about examples from your past experiences that demonstrate your organisational skills and attention to detail. We want to see your positive attitude shine through!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email expressing your appreciation for the opportunity can leave a lasting impression. Plus, it shows your enthusiasm for the role and keeps you on their radar.
We think you need these skills to ace Apprentice Sales Administrator in Basingstoke
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Apprentice Sales Administrator role. Highlight your organisational skills and any relevant experience that shows you can thrive in a fast-paced environment like ours.
Show Off Your Communication Skills: Since you'll be supporting the account management team, it's crucial to demonstrate your written and verbal communication skills. Use clear and concise language in your application to reflect how you would communicate with customers and colleagues.
Highlight Your Attention to Detail: In this role, attention to detail is key! Make sure to mention any experiences where you've had to maintain accurate records or manage documentation. This will show us that you understand the importance of precision in administrative tasks.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the role!
How to prepare for a job interview at TechPoint
✨Know the Company Inside Out
Before your interview, take some time to research TechPoint Group. Understand their mission, values, and the sectors they operate in. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Organisational Skills
As an Apprentice Sales Administrator, strong organisational skills are key. Prepare examples from your past experiences where you've successfully managed tasks or projects. Be ready to discuss how you keep track of details and ensure smooth communication.
✨Brush Up on Your IT Skills
Since basic IT skills are essential for this role, make sure you're comfortable with Microsoft Office, especially Excel and Outlook. You might be asked about your experience with these tools, so consider doing a quick refresher before the interview.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, and training opportunities. This shows that you're proactive and genuinely interested in what working at TechPoint Group would be like.