At a Glance
- Tasks: Manage customer accounts, identify new business opportunities, and ensure top-notch service.
- Company: Join TechPoint, a people-centred organisation with a unique team culture.
- Benefits: Enjoy 25 days holiday, private healthcare, bonuses, and more perks.
- Other info: Opportunities for career growth and a commitment to diversity and inclusion.
- Why this job: Make a real impact while building strong client relationships in a dynamic environment.
- Qualifications: Experience in account management and electronics manufacturing is a plus.
The predicted salary is between 36000 - 60000 £ per year.
TechPoint Group, is one of the largest UK-owned CEMs. We supply EMS and supply chain services to leading technology companies across the UK and Europe. We operate from a modern, clean environment to support customers in the commercial, space, defence, transport, audio, motorsport, and instrumentation sectors. We have opened a new world-class facility and are looking for new talented people to join us on this exciting journey.
To actively promote and sell the TechPoint Golledge's specialist components products, providing the best customer service in the frequency products industry and to support and the internal & external sales team to work pro-actively in achieving set targets and KPI's.
Responsibilities
- Providing dedicated customer service and sales administration support for existing and potential customers
- Acting as internal Sales point of contact for existing and potential customers covering all aspects of their business
- Overseeing that all necessary tasks are promptly completed and effectively communicated to all relevant personnel
- Analysis of all sales related enquiries and creation of opportunities in CRM system where appropriate
- Responding to quote & other customer service requests from existing and potential customers within 24 hours if practically possible
- Proactive calling existing & potential customers
- Proactively gathering & logging market information concerning potential customers, customers and competitors
- Notifying your line manager of any lost business along with reasons for not winning
- Ensuring actions from visit reports are completed within 24-hours if practically possible
- Ensuring a high degree of accuracy is maintained in all tasks
- Working together with external Sales team on quarterly business reviews (QBR's)
- Occasional support at trade exhibitions and customer visits overseas
- Establishing strong relationships with internal and external customers and other departments within the business
Key Performance Indicators
- Quote completion, follow-up and conversion
- Sales growth in your regions - Sales bookings, targeting year-on-year growth
- Sales gross margin
- Number of active customers, targeting year-on-year growth
Experience
- Essential - Previous experience in a sales environment.
- Essential - Experience in the electronics manufacturing or RF components.
- Desirable - Knowledge of customers, competitors, and market trends is highly valued.
- Desirable - Strong communication skills.
Benefits and Perks
- 25 days holiday plus Christmas shutdown
- Your birthday as an additional day off
- Private Healthcare
- Health cash plan
- Company sick pay
- Bonus Scheme
- Life insurance of 4 x your annual salary
- Up to 5% employers pension contribution salary sacrifice
- Option to buy up to 5 days of holiday
- Enhanced Parental leave pay
- Cycle to work scheme
- Home and Tech salary sacrifice scheme
- Tastecard discounts
- Free parking
Account Manager in Basingstoke employer: TechPoint
TechPoint in Basingstoke is an exceptional employer, offering a dynamic work environment where innovation meets efficiency in electronic manufacturing. With a strong focus on employee development, we provide comprehensive training and growth opportunities, fostering a culture of collaboration and excellence. Join us to be part of a team that values quality, safety, and the continuous improvement of our production processes.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager in Basingstoke
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Account Manager at TechPoint, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including TechPoint. Tailor your message to explain why you’re drawn to them and how you can contribute as a Account Manager. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Account Manager in Basingstoke
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for TechPoint:When writing your cover letter, make sure to tailor your message specifically for TechPoint. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at TechPoint
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show TechPoint that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show TechPoint that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with TechPoint’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
