Receptionist in Basingstoke

TechPoint is a people centered organisation, it is important to us that you not only have the skills and experience to fulfill the position, but you also possess the same core values as us. We are looking for people who can make a difference, add value, have an input and enjoy their work. This approach to recruitment makes TechPoint a unique team to be a part of– and we hope you can join us!

At TechPoint we provide industry leading products, solutions and services. TechPoint comprises 3 value streams: Supply Chain Solutions, Manufacturing Solutions and Specialist Components – our five 'Centres of Excellence' across South and East of Anglia.

We are looking for a dynamic and organised individual to join our team as the Receptionist. This hybrid role requires a highly adaptable person who thrives in a fast-paced environment and can juggle various responsibilities from overseeing office operations to providing administrative support to executives. The ideal candidate will have excellent communication skills, a strong attention to detail, and the ability to interact with customers, visitors, and employees in a professional and friendly manner.

Responsibilities

Front of House:

• Greet visitors, clients, and employees in a professional, courteous, and friendly manner.
• Answer, screen, and direct incoming calls efficiently.
• Handle enquiries and direct them to the appropriate department.
• Maintain the reception area, ensuring it is always tidy, welcoming, and well-stocked with necessary materials.
• Coordinate and manage meeting room bookings, ensuring all facilities are set up according to the needs of the meetings.
• Ensure the security protocols are followed by all visitors.

Office Management:

• Monitor &maintain site security, monitoring perimeter CCTV. Liaise with assigned outsourced security provider, to support incident logging and allowing access to any retained CCTV footage as .
• Manage office and marketing supplies, ensuring stock levels are maintained, and orders are placed as needed.
• Coordinate office maintenance, including liaising with facilities, H&S, vendors and service providers.
• Oversee the cleanliness and organisation of common office spaces.
• Manage incoming and outgoing mail and packages.
• Organise travel arrangements and accommodations for staff and guests.
• Ensure the office environment is well-equipped and conducive to a productive work environment.
• Assist with tasks such as onboarding new employees and organising team events.

Personal Assistant (PA) to Executives:

• Provide comprehensive administrative support to senior management, including scheduling and managing calendars, appointments, and meetings.
• Organise travel itineraries, hotel accommodations, and other logistics for business trips.
• Maintain confidential information and handle sensitive documents with discretion.

• Proven experience as a front-of-house receptionist, office manager, or personal assistant (or similar roles).
• Strong organisational and multitasking skills.
• Excellent communication and interpersonal skills, with the ability to work well with colleagues, clients, and visitors.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Exceptional time management skills and the ability toprioritisetasks effectively.
• Ability to handle confidential information with discretion.
• Strong problem-solving skills and ability to work independently.
• Familiarity with event coordination and office health & safety practices.
• A proactive attitude and the ability to anticipate the needs of the team and executives.
• SIA license will be arranged.

• 25 days holiday plus Christmas shutdown
• Your birthday as an additional day off
• Private Healthcare
• Health cash plan
• Company sick pay
• Bonus Scheme
• Life insurance of 4 x your annual salary
• Up to 5% employers pension contribution salary sacrifice
• Option to buy up to 4 days of holiday
• Enhanced Parental leave pay
• Cycle to work scheme
• Home and Tech salary sacrifice scheme
• EV car scheme