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- Tasks: Lead product quality initiatives and mentor teams to achieve excellence.
- Company: Join TechPoint Group, a leading UK-owned CEM with a modern work environment.
- Benefits: Enjoy 25 days holiday, private healthcare, and a bonus scheme.
- Other info: Dynamic workplace with opportunities for personal and professional growth.
- Why this job: Make a real impact in quality management across diverse sectors.
- Qualifications: Experience in quality roles and strong leadership skills required.
The predicted salary is between 50000 - 65000 £ per year.
TechPoint Group is one of the largest UK-owned CEMs, supplying EMS and supply chain services to leading technology companies across the UK and Europe. We operate from a modern, clean environment to support customers in various sectors including commercial, space, defence, transport, audio, motorsport, and instrumentation. We have opened a new world-class facility and are looking for talented people to join us on this exciting journey.
This role is focused on product quality across the TechPoint group. The successful candidate will be responsible for implementing best-in-class quality processes to exceed customer expectations for product quality, cost, and delivery, optimising production quality levels, and supporting operational excellence. This person will work closely with internal and external key stakeholders, manufacturing, and customers regarding technical support of their activities.
Responsibilities:
- Lead and manage all aspects of product quality, ensuring adherence to the highest standards across the business through all stages of the product lifecycle – NPI to Aftermarket.
- Manage and mentor the product quality team, ensuring day-to-day management and development of functional strength through people development and training.
- Support the Group Head of Quality to ensure ISO9001 and AS9100 accreditation across the group and future accreditations as defined by business strategy are achieved.
- Ensure that product quality processes are in place to meet business objectives and operational needs in terms of price, quality, and delivery targets.
- Actively lead the reduction of Customer PPMs (Parts Per Million), Warranty, Cost of Quality, and in-house scrap and waste.
- Implement new quality processes and systems where appropriate.
- Work to prevent non-conformances, customer complaints, concession, and rework alongside Manufacturing/Engineering and Operations to develop corrective and preventative actions within the required time-frame.
- Develop and optimise the Quality Management System, updating procedures and training team members where required.
- Conduct regular audits of processes against the internal management system, providing comprehensive reports on findings and recommendations for improvement.
- Report on quality activities ensuring accurate and timely reporting of the relevant Key Performance Indicators.
- Serve as the primary point of contact for correspondence with end customers and suppliers, both domestically and internationally, ensuring clear and professional communication.
- Develop and deliver training programs focused on quality management to enhance team capabilities and foster a culture of excellence.
About you:
- Previous experience in quality-focused roles.
- Results orientated with the ability to plan and deliver against project deadlines.
- Proven leadership and management skills with the ability to optimise team performance and development.
- Experience with ISO9001 and AS9100 regulatory codes.
- Proficient auditing experience.
- Engineering background, ideally Electronics Manufacturing, specifically working in quality roles.
- Excellent report writing skills, demonstrating clarity and consistency throughout.
- Excellent communication and organisational skills, with the ability to efficiently meet deadlines.
- Comfortable using Microsoft Office, specifically Word and Excel.
- Full Clean UK Driving Licence with the ability to travel to TechPoint Group sites when required.
Why us?
- 25 days holiday plus Christmas shutdown
- Your birthday as an additional day off
- Private Healthcare Health cash plan
- Company sick pay
- Bonus Scheme
- EV Car Scheme
- Life insurance of 4 x your annual salary
- Up to 5% employer's pension contribution salary sacrifice
- Option to buy up to 5 days of holiday
- Enhanced Parental leave pay
- Cycle to work scheme
- Home and Tech salary sacrifice scheme
- Free will writing service
- Tastecard discounts
- Free parking
About us:
Our Mission is to harness the specialised strengths of each TechPoint business to create a uniquely integrated, value-driven solution for our customers. We are dedicated to delivering exceptional service, from supply chain optimisation to complex manufacturing, empowering our clients with innovation and efficiency across every stage of their journey.
Our Purpose is to contribute to making a tangible impact on the success of our clients by redefining what’s possible in supply chain management and advanced manufacturing.
Equal Opportunities for all: TechPoint Group is an equal opportunity employer, committed to providing equal opportunities to all individuals, regardless of age, disability, gender reassignment, marriage/civil partnership, pregnancy, maternity, race, genetic information, religion or belief, sex or sexual orientation or any other characteristic protected by applicable laws. We value diversity and inclusion in our workforce and encourage all qualified candidates to apply.
Product Quality Manager in Basingstoke employer: Techpoint Group
Contact Detail:
Techpoint Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Quality Manager in Basingstoke
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Understand their quality processes and be ready to discuss how your experience aligns with their goals. Show them you’re genuinely interested in being part of their journey!
✨Tip Number 3
Practice your answers to common interview questions, especially around quality management and leadership. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your achievements.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and show your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Product Quality Manager in Basingstoke
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Product Quality Manager role. Highlight your relevant experience in quality management and any specific achievements that align with TechPoint's mission and values.
Showcase Your Leadership Skills: Since this role involves managing a team, don’t forget to emphasise your leadership experience. Share examples of how you've inspired and developed teams in previous roles, as this will resonate well with us at TechPoint.
Be Clear and Concise: When writing your application, clarity is key! Use straightforward language and structure your thoughts logically. This will help us quickly see how you meet the requirements and fit into our culture.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our exciting journey!
How to prepare for a job interview at Techpoint Group
✨Know Your Quality Standards
Familiarise yourself with ISO9001 and AS9100 standards, as these are crucial for the Product Quality Manager role. Be ready to discuss how you've implemented these standards in previous roles and how you can apply them at TechPoint.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in quality management. Highlight your ability to mentor and inspire others, as this is key to optimising team performance and achieving excellence in product quality.
✨Understand the Business Objectives
Research TechPoint's mission and values, and think about how you can align your quality processes with their business objectives. Be prepared to discuss how you would implement best-in-class quality processes to meet customer expectations.
✨Prepare for Technical Questions
Expect questions related to your experience in quality-focused roles, particularly in electronics manufacturing. Brush up on your auditing experience and be ready to discuss specific challenges you've faced and how you overcame them.