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- Tasks: Manage customer accounts, identify new business opportunities, and ensure top-notch service.
- Company: Join TechPoint, a people-centred organisation with a unique team culture.
- Benefits: Enjoy 25 days holiday, private healthcare, bonus schemes, and more!
- Other info: Opportunities for career growth and a commitment to diversity and inclusion.
- Why this job: Make a real impact while building strong client relationships in a dynamic environment.
- Qualifications: Experience in account management and excellent communication skills are essential.
The predicted salary is between 35000 - 45000 £ per year.
Introducing TechPoint. TechPoint is a people-centered organisation, it is important to us that you not only have the skills and experience to fulfil the position, but you also possess the same core values as us. We are looking for people who can make a difference, add value, have an input and enjoy their work. This approach to recruitment makes TechPoint a unique team to be a part of – and we hope you can join us!
At TechPoint we provide industry-leading products, solutions and services. TechPoint comprises 3 value streams: Supply Chain Solutions, Manufacturing Solutions and Specialist Components – our five 'Centres of Excellence' across South and East of Anglia.
The Role: As an Account Manager, you will be responsible for managing existing customer accounts, identifying new business opportunities, and ensuring that clients receive the highest level of service. You will act as the key point of contact between TechPoint and its customers, ensuring smooth project execution and long-term partnerships.
Responsibilities:
- Serve as the primary contact for assigned customers, developing strong relationships to drive long-term business success.
- Ensure customer requirements, expectations, and technical needs are effectively communicated to internal teams.
- Conduct regular customer meetings (both on-site and remote) to review performance, discuss ongoing projects, and explore new opportunities.
- Identify and develop new sales opportunities within existing accounts and work with external Sales Team to develop new business opportunities.
- Work closely with the sales and marketing teams to develop strategies for business expansion.
- Lead contract renewals, pricing negotiations, and proposal development to maximise revenue.
- Coordinate with engineering, procurement, and production teams to ensure smooth execution of customer projects.
- Stay updated on market trends, customer needs, and competitor activities to provide strategic insights.
- Maintain accurate records of sales activities, customer interactions, and project statuses using CRM tools.
- Provide regular updates and reports to senior management on account performance and sales forecasts.
About you:
- Experience in Electronics Manufacturing / Aerospace and Defence Manufacturing or related industries.
- Strong account management and business development skills, with a proven track record of growing customer accounts.
- Excellent communication and relationship-building abilities to engage with technical and commercial stakeholders.
- Strong negotiation and contract management skills.
- Ability to manage multiple projects simultaneously while maintaining attention to detail.
- Proficiency in CRM software and Microsoft Office Suite.
- A results-oriented mindset with a focus on customer satisfaction and revenue growth.
- Willingness to travel across England for customer meetings.
Why us?
- 25 days holiday plus Christmas shutdown
- Your birthday as an additional day off
- Private Healthcare Health cash plan
- Company sick pay
- Bonus Scheme
- Life insurance of 4 x your annual salary
- Up to 5% employers pension contribution salary sacrifice
- Option to buy up to 5 days of holiday
- Enhanced Parental leave pay
- Cycle to work scheme
- Home and Tech salary sacrifice scheme
- Free will writing service
- Free parking
About us:
Our Mission: Harnessing the specialised strengths of each TechPoint business to create a uniquely integrated, value-driven solution for our customers. Dedicated to delivering exceptional service, from supply chain optimisation to complex manufacturing, empowering our clients with innovation and efficiency across every stage of their journey.
Our Purpose: Contribute to making a tangible impact on the success of our clients by redefining what’s possible in supply chain management and advanced manufacturing.
Equal Opportunities for all: TechPoint Group is an equal opportunity employer, committed to providing equal opportunities to all individuals, regardless of age, disability, gender reassignment, marriage/civil partnership, pregnancy, maternity, race, genetic information, religion or belief, sex or sexual orientation or any other characteristic protected by applicable laws. We value diversity and inclusion in our workforce and encourage all qualified candidates to apply.
Account Manager in Basingstoke employer: Techpoint Group
Contact Detail:
Techpoint Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager in Basingstoke
✨Tip Number 1
Get to know TechPoint's values and mission inside out. When you understand what makes us tick, you can tailor your conversations to show how you align with our goals. This will help you stand out as someone who truly gets what we're about!
✨Tip Number 2
Networking is key! Reach out to current or former employees on LinkedIn to get the inside scoop on the company culture and expectations. Plus, it’s a great way to make connections that could help you land that Account Manager role.
✨Tip Number 3
Prepare for your interviews by practising common questions related to account management and business development. Think of specific examples from your past experiences that demonstrate your skills and how you can add value to TechPoint.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our unique team at TechPoint.
We think you need these skills to ace Account Manager in Basingstoke
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your skills and experience. Share a bit about what drives you and how you align with our core values at TechPoint.
Tailor Your Application: Make sure to customise your application for the Account Manager role. Highlight your relevant experience in account management and business development, and explain how you can add value to our team. We love seeing candidates who take the time to connect their background with our needs!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon where possible. We appreciate well-structured applications that make it easy for us to see your qualifications and enthusiasm for the role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the position. Plus, it shows us you’re serious about joining the TechPoint team!
How to prepare for a job interview at Techpoint Group
✨Know Your Stuff
Before the interview, make sure you’re well-versed in TechPoint’s products and services. Familiarise yourself with their value streams and how they operate. This will not only show your interest but also help you discuss how your skills can contribute to their mission.
✨Showcase Your Relationship Skills
As an Account Manager, building strong relationships is key. Prepare examples of how you've successfully managed client accounts in the past. Highlight your communication and negotiation skills, as these will be crucial in demonstrating your fit for the role.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and how you handle customer challenges. Think of specific scenarios where you’ve turned a difficult situation into a success story. This will illustrate your proactive approach and results-oriented mindset.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about TechPoint’s future projects or their approach to customer satisfaction. This shows your genuine interest in the company and helps you gauge if their values align with yours.