Event Operations Manager (Mat cover 12 mths)

Techoraco has been connecting leaders in fibre, towers, data centres and markets for over 25 years. We are dedicated to using our strength, expertise, scale and standing to drive forward the most efficient and effective marketplaces across digital infrastructure and technology.

The Event Operations Manager will be an experienced and dynamic individual responsible for the end-to-end operational delivery of complex, international B2B conferences and exhibitions. This includes full logistical planning, supplier management, budget accountability, and on-site execution, ensuring successful customer experiences and profitable, high-quality events.

• Lead end-to-end delivery of allocated events of varying size, format, and complexity across a range of geographies.
• Develop and maintain detailed project plans, critical timelines, floorplans and operational documents.
• Manage all logistical elements: venue sourcing, supplier sourcing, negotiating and contracting, build, health & safety, risk assessments, security, signage, catering, AV/production, accommodation, onsite staffing and event technology.
• Ensure all events comply with relevant health, safety, and operational requirements.
• Prepare operational documents, schedules and internal briefing PPTs.
• Work with sales team to create packages that are innovative, profitable and deliver strong ROI.
• Provide clear operational instructions to exhibitors, sponsors and partners.
• Manage sponsor fulfilment, ensuring all contracted deliverables are met.
• Collaborate with internal teams (sales, marketing, production, customer service, finance) to ensure full alignment.
• Act as the operational lead on site for your allocated projects, ensuring smooth delivery and real-time issue resolution.
• Coordinate with venues, suppliers and internal teams, to execute build, signage placement, exhibitor and sponsor operations and event delivery as per schedule.
• Prepare and manage event budgets and forecasts, including cost control, variance tracking, invoice processing, supplier procurement, and achieving target profit margins.
• Produce comprehensive post-event reports analysing successes, challenges, attendee feedback and opportunities for improvement.

• Proven experience of delivering international, large scale and complex exhibitions (70+ stands), events and awards in the B2B or B2C space.
• Demonstrable operational and budget ownership for events £500k+.
• Excellent multitasking, project management and prioritisation skills, managing multiple events concurrently.
• Strong written and verbal communication, exceptional attention to detail, and ability to adapt style for different audiences.
• Strong negotiation and contract-management skills for high-value supplier contracts (£100k+).
• Proactive problem-solving, with ability to innovate and improve processes.
• Proven experience managing compliance and implementing risk policies for international events and large-scale exhibitions while maintaining a high-quality customer experience.
• Self-management i.e., taking accountability and ownership of tasks.
• No obstacles to international travel.
• Right to work in the UK without need for visa sponsorship.

• Experience of using and working with event technology, including Salesforce, CVENT, NetSuite, networking apps.

• Calm under pressure, effective time management, and able to meet tight deadlines.
• Confident decision-maker with strong ownership of tasks and outcomes.
• Positive, self-motivated and a collaborative team player.
• High adaptability and openness to change.
• Able to challenge the status quo and seek continuous improvement.
• Able to confidently express and stand by their views while engaging in constructive, respectful dialogue, including during challenging conversations.

• Hybrid working (typically 3 office days per week, usually on pre-agreed team days).
• Competitive salary, pension, private medical.
• Global travel opportunities and professional development support.
• Equal employment opportunities to all employees and applicants for employment.