Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Coordinate IT service delivery and support exciting transition projects.
- Company: Join a supportive and growing IT team passionate about excellence.
- Benefits: Potential for extended opportunities and hands-on experience with top tech tools.
- Why this job: Perfect for problem-solvers who want to shape IT's impact on business.
- Qualifications: 1-2 years in IT support, strong organisational skills, proactive mindset.
- Other info: Apply quickly; high volume of applicants expected!
Join our clients fast-paced, friendly IT team during an exciting time of transition! As an IT Service Coordinator, you’ll support high-quality service delivery, help manage change, and work closely with internal teams and our clients outsourced technology partner. You’ll play a key role in supporting the Head of IT to ensure services run smoothly while helping embed governance and process improvements. This is a six month role initially but there may be opportunities beyond this point due to the growth and change that this organisation is undergoing.
What you'll be doing:
- Coordinate service delivery and support the IT transition project
- Maintain documentation, assist with change control, service reviews, and incident management
- Liaise with business teams and vendors to ensure smooth operations
- Support IT financial processes, licensing, and vendor evaluation
- Work hands-on with tools like M365, Azure, Intune, and SharePoint
What we're looking for:
- 1–2 years’ experience in IT support or service coordination
- Strong organisational skills and a proactive approach
Why join us? Our client is a supportive and growing team passionate about doing things right. If you love variety, enjoy problem-solving, and want to shape how IT supports the business, this role is for you.
- Good knowledge of Microsoft 365 and basic IT infrastructure
- Excellent communicator, with stakeholder engagement skills
- ITIL Foundation or degree in a relevant field is a plus
IT Service Delivery Co-ordinator employer: Techolony Limited
Contact Detail:
Techolony Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Service Delivery Co-ordinator
✨Tip Number 1
Familiarise yourself with the tools mentioned in the job description, such as M365, Azure, Intune, and SharePoint. Having hands-on experience or even a basic understanding of these platforms will give you an edge during discussions with the hiring team.
✨Tip Number 2
Showcase your organisational skills by preparing examples of how you've successfully managed multiple tasks or projects in the past. This will demonstrate your proactive approach and ability to handle the fast-paced environment they’re looking for.
✨Tip Number 3
Research the company’s current IT initiatives and any recent changes they’ve undergone. Being knowledgeable about their transition and how you can contribute will impress the interviewers and show your genuine interest in the role.
✨Tip Number 4
Prepare to discuss your experience with service delivery and incident management. Think of specific scenarios where you’ve improved processes or resolved issues, as this aligns closely with the responsibilities of the IT Service Delivery Co-ordinator role.
We think you need these skills to ace IT Service Delivery Co-ordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT support or service coordination. Emphasise your organisational skills and any hands-on experience with tools like M365, Azure, Intune, and SharePoint.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how you've successfully coordinated service delivery or managed change in previous positions.
Highlight Relevant Skills: In your application, clearly outline your communication skills and stakeholder engagement abilities. If you have an ITIL Foundation certification or a degree in a relevant field, make sure to mention it prominently.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Techolony Limited
✨Showcase Your IT Knowledge
Make sure to brush up on your knowledge of Microsoft 365, Azure, Intune, and SharePoint. Be prepared to discuss how you've used these tools in previous roles or projects, as this will demonstrate your hands-on experience and technical competence.
✨Highlight Your Organisational Skills
Since the role requires strong organisational skills, think of specific examples where you successfully managed multiple tasks or projects. Use the STAR method (Situation, Task, Action, Result) to structure your responses and clearly illustrate your capabilities.
✨Prepare for Stakeholder Engagement Questions
As communication is key in this role, be ready to discuss how you've engaged with different stakeholders in the past. Prepare examples that showcase your ability to liaise effectively with both internal teams and external vendors.
✨Understand Change Management Principles
Familiarise yourself with basic change management principles, especially if you have experience with ITIL. Be prepared to discuss how you would approach managing change within an IT service delivery context, as this will show your proactive approach to the role.
