At a Glance
- Tasks: Administer and enhance Salesforce Service Cloud for a growing fintech.
- Company: Join a high-growth fintech undergoing major transformation with Salesforce at its core.
- Benefits: Enjoy hybrid working, competitive salary, and strong support for personal development.
- Other info: This role offers hands-on involvement in a large-scale implementation.
- Why this job: Be part of a key Salesforce transformation and make a real impact in a collaborative culture.
- Qualifications: Experience as a Salesforce Administrator, ideally with Service Cloud; certification preferred.
The predicted salary is between 36000 - 60000 £ per year.
I'm working with a high-growth fintech that’s undergoing a major business transformation, with Salesforce at the core of their strategy. As part of their ongoing investment in the platform, they’re looking for a Salesforce Service Cloud Administrator to support and optimise their growing Salesforce environment.
Based in Bristol, this is a fantastic opportunity to join at a key stage of the programme and play a hands-on role in the day-to-day running and enhancement of a business-critical Service Cloud implementation.
The Role:
You’ll be responsible for the administration, support, and continuous improvement of Salesforce Service Cloud. Working closely with users, technical teams, and stakeholders, you’ll help ensure the platform runs smoothly, supports business operations effectively, and evolves in line with user needs.
Key Responsibilities:
- Day-to-day administration of Salesforce Service Cloud
- Manage user setup, profiles, permissions, and data security
- Create and maintain flows, automations, reports, dashboards, and page layouts
- Act as the first line of support for users, troubleshooting issues and handling queries
- Work with the wider Salesforce team to support new features, releases, and system improvements
- Help maintain data quality and ensure platform best practices are followed
What We’re Looking For:
- Experience as a Salesforce Administrator, ideally within Service Cloud environments
- Strong understanding of Salesforce configuration and automation tools (Flows, Process Builder, etc.)
- Comfortable supporting users and working closely with technical and non-technical teams
- Salesforce Administrator certification (ADM201) is highly desirable
- Fintech or service-focused environments a plus, but not essential
What’s on Offer:
- A hands-on role in a major Salesforce transformation
- Key involvement in a large-scale Service Cloud implementation
- A fast-paced, collaborative fintech culture with strong support for personal development
- Hybrid working with a Bristol office base
- Competitive salary and benefits package
If you’re a Salesforce Admin with Service Cloud experience and looking to join a high-impact, high-visibility project—get in touch. I’d be happy to share more details.
Service Cloud Admin in Bristol employer: TECHOHANA
Join a dynamic fintech company in Bristol that prioritises innovation and employee growth. With a collaborative work culture and a strong emphasis on personal development, this role offers the chance to be at the forefront of a significant Salesforce transformation while enjoying the benefits of hybrid working. Experience a supportive environment where your contributions directly impact the success of a business-critical Service Cloud implementation.
StudySmarter Expert Advice🤫
We think this is how you could land Service Cloud Admin in Bristol
✨Tip Number 1
Familiarise yourself with the latest Salesforce Service Cloud features and updates. This will not only help you in interviews but also demonstrate your commitment to staying current in a rapidly evolving platform.
✨Tip Number 2
Network with professionals in the fintech sector, especially those who work with Salesforce. Attend industry meetups or webinars to connect with potential colleagues and learn about their experiences.
✨Tip Number 3
Prepare to discuss specific examples of how you've improved Salesforce environments in previous roles. Highlight your problem-solving skills and ability to enhance user experience, as these are crucial for the role.
✨Tip Number 4
Research the company’s current use of Salesforce and any recent news about their business transformation. Tailoring your conversation to their specific needs can set you apart from other candidates.
We think you need these skills to ace Service Cloud Admin in Bristol
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience as a Salesforce Administrator, particularly within Service Cloud environments. Emphasise relevant skills such as user management, data security, and automation tools like Flows and Process Builder.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for fintech and your understanding of Salesforce Service Cloud. Mention specific examples of how you've supported users and improved systems in previous roles.
Highlight Relevant Certifications:If you have the Salesforce Administrator certification (ADM201), make it prominent in your application. This will demonstrate your commitment to the role and your expertise in Salesforce.
Showcase Problem-Solving Skills:In your application, provide examples of how you've troubleshot issues or handled queries in past positions. This will illustrate your ability to act as the first line of support for users, which is crucial for this role.
How to prepare for a job interview at TECHOHANA
✨Showcase Your Salesforce Knowledge
Make sure to brush up on your Salesforce Service Cloud knowledge before the interview. Be prepared to discuss specific features, such as flows and automations, and how you've used them in past roles.
✨Demonstrate Problem-Solving Skills
Since you'll be acting as the first line of support for users, think of examples where you've successfully troubleshot issues or improved processes. This will show your ability to handle real-world challenges.
✨Highlight Collaboration Experience
The role requires working closely with both technical and non-technical teams. Share experiences where you've collaborated effectively with diverse groups to achieve a common goal.
✨Prepare Questions About the Company
Research the fintech company and prepare insightful questions about their Salesforce transformation. This shows your genuine interest in the role and helps you understand how you can contribute to their success.
