Salesforce Business Analyst
Salesforce Business Analyst

Salesforce Business Analyst

Manchester Full-Time 42000 - 84000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Join a dynamic team to bridge technical and business goals in Salesforce.
  • Company: Work with a well-established retail brand transforming their Salesforce platform.
  • Benefits: Enjoy flexible hybrid working and competitive pay of £600.00 per day.
  • Why this job: Make an immediate impact in a fast-paced environment while enhancing your skills.
  • Qualifications: 4+ years as a Salesforce Business Analyst, preferably in retail or B2C.
  • Other info: This is a contract role for 5 months, perfect for consultants seeking flexibility.

The predicted salary is between 42000 - 84000 £ per year.

Job Description

Role: Salesforce Business Analyst

Rate: £600.00 P/D (Outside IR35)

Location: Hybrid (1 Day a week in Manchester)

Length: 5 Months Initial

TechOhana are working with a well-established retail brand currently scaling their Salesforce platform as part of a multi-phase transformation programme. They’re looking for a contract Salesforce Business Analyst to join for the next phase of delivery, helping bridge the gap between technical teams and business goals in a fast-paced retail environment.

Key responsibilities:

  • Work with stakeholders to capture, refine, and prioritise Salesforce requirements across Sales and Service Cloud
  • Translate complex retail processes into actionable user stories and functional documentation
  • Facilitate workshops, gather insights, and validate solutions with end-users and technical teams
  • Support backlog grooming, sprint planning, and testing cycles as part of a cross-functional agile team
  • Ensure alignment between business outcomes and Salesforce capability through strong BA fundamentals

Required Experience/Skills:

  • 4+ years experience as a Salesforce Business Analyst on large-scale projects
  • Background working in the retail sector or other B2C-facing environments
  • Strong knowledge of Salesforce Sales and Service Cloud
  • Excellent documentation skills and stakeholder engagement
  • Experience delivering in agile teams and hybrid working environments

This is a contract opportunity with flexible hybrid working – ideal for a consultant looking to make a tangible impact without a full-time commitment.

Jump into a live Salesforce programme where your work will make an immediate difference. If you're an experienced analyst ready to accelerate delivery and solve challenges — get in touch with me directly to find out more.

Salesforce Business Analyst employer: TECHOHANA

Join a dynamic retail brand that values innovation and collaboration, offering a flexible hybrid working model that allows you to balance your professional and personal life. With a strong focus on employee growth, you'll have the opportunity to work on impactful Salesforce projects while being part of a supportive team that encourages continuous learning and development. Experience a vibrant work culture in Manchester, where your contributions will directly influence the success of a multi-phase transformation programme.
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Contact Detail:

TECHOHANA Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Salesforce Business Analyst

✨Tip Number 1

Network with professionals in the Salesforce community, especially those who have experience in retail. Attend local meetups or online webinars to connect with potential colleagues and learn about their experiences.

✨Tip Number 2

Familiarise yourself with the specific Salesforce tools and features relevant to Sales and Service Cloud. This will not only boost your confidence but also help you speak the same language as the technical teams during interviews.

✨Tip Number 3

Prepare to discuss your previous experiences in agile environments. Be ready to share examples of how you've facilitated workshops or managed stakeholder engagement, as these are crucial for the role.

✨Tip Number 4

Research the company’s current Salesforce initiatives and challenges. Understanding their specific needs will allow you to tailor your discussions and demonstrate how you can add value to their transformation programme.

We think you need these skills to ace Salesforce Business Analyst

Salesforce Sales Cloud
Salesforce Service Cloud
Agile Methodologies
Stakeholder Engagement
Requirements Gathering
User Story Development
Functional Documentation
Backlog Grooming
Sprint Planning
Testing Cycles
Retail Sector Knowledge
B2C Environment Experience
Workshop Facilitation
Cross-Functional Team Collaboration
Analytical Skills

Some tips for your application 🫡

Understand the Role: Before applying, make sure to thoroughly understand the responsibilities of a Salesforce Business Analyst. Familiarise yourself with the key skills required, such as stakeholder engagement and documentation, to tailor your application accordingly.

Highlight Relevant Experience: In your CV and cover letter, emphasise your 4+ years of experience as a Salesforce Business Analyst, particularly in large-scale projects. Mention any specific experience you have in the retail sector or B2C environments to align with the job requirements.

Showcase Your Skills: Demonstrate your knowledge of Salesforce Sales and Service Cloud in your application. Provide examples of how you've translated complex processes into actionable user stories and functional documentation in previous roles.

Craft a Strong Cover Letter: Write a compelling cover letter that not only outlines your qualifications but also expresses your enthusiasm for the role. Mention your ability to work in agile teams and your experience with backlog grooming and sprint planning to show you're a great fit for the position.

How to prepare for a job interview at TECHOHANA

✨Know Your Salesforce Inside Out

Make sure you have a solid understanding of Salesforce Sales and Service Cloud. Be prepared to discuss specific features and how they can be leveraged in a retail environment. This will show your expertise and ability to bridge the gap between technical teams and business goals.

✨Prepare Real-World Examples

Think of examples from your past experience where you've successfully captured and translated complex requirements into actionable user stories. Highlight your role in facilitating workshops and how you validated solutions with stakeholders, as this is crucial for the position.

✨Understand Agile Methodologies

Since the role involves working in agile teams, brush up on agile principles and practices. Be ready to discuss your experience with backlog grooming, sprint planning, and how you've contributed to testing cycles in previous projects.

✨Engage with Stakeholders

Demonstrate your strong stakeholder engagement skills by preparing to discuss how you've effectively communicated with various stakeholders in the past. Show that you can capture their needs and ensure alignment between business outcomes and Salesforce capabilities.

Salesforce Business Analyst
TECHOHANA

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