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For Companies At a Glance
- Tasks: Lead the design and implementation of innovative ServiceNow solutions for a top IT client.
- Company: Renowned IT company based in London, offering end-to-end IT solutions.
- Benefits: Permanent position with competitive salary and opportunities for professional growth.
- Why this job: Join a dynamic team and shape the future of enterprise IT solutions.
- Qualifications: 8+ years of ServiceNow experience and strong IT industry background required.
- Other info: Collaborative environment with a focus on innovation and continuous improvement.
The predicted salary is between 60000 - 84000 £ per year.
We provide end-to-end IT solutions and services including Applications services, Data & Analytics services, AI/ML Technologies and Professional services in the UK and EU market.
We are looking for a ServiceNow Architect for one of our renowned IT clients based in London, UK. If interested, please share your updated CV to discuss further on the role.
Role Overview
We are seeking an experienced ServiceNow Architect to lead the solution design, architecture, and implementation of enterprise ServiceNow platforms. The role requires deep technical expertise across multiple ServiceNow modules, strong architectural judgment, and the ability to drive best practices while delivering scalable, high-quality solutions.
Key Responsibilities
- Lead the solutioning, design, and implementation of ServiceNow modules including ITSM, ITOM, HAM, SAM, SPM, IRM, BCM, and HRSD.
- Define ServiceNow architecture aligned with enterprise standards, scalability, and performance requirements.
- Review existing implementations and provide best-practice recommendations aligned with ServiceNow OEM guidelines.
- Design domain separation strategies, including process and data flows across multiple domains.
- Lead configuration and customization of ServiceNow instances.
- Design and modify forms, workflows, scripts, transform maps, service maps, SLAs, web services, and inbound email actions.
- Develop and maintain custom applications and reusable components.
- Design, enhance, and maintain ServiceNow Service Portal, including widget creation.
- Implement solutions using Flow Designer, Integration Hub, and Orchestration.
- Design and implement integrations between ServiceNow and third-party systems, including CMDB and event management tools.
- Architect and manage ITOM solutions, including Discovery, Service Mapping, and Event Management.
- Manage and support MID Server architecture and deployments.
- Monitor platform health, usage, performance, and compliance.
- Implement and manage Performance Analytics dashboards and reporting.
- Ensure adherence to ServiceNow best practices and platform governance.
- Stay current with new ServiceNow releases, features, and capabilities.
- Act as a technical leader and advisor to delivery teams and stakeholders.
- Collaborate with cross-functional teams to ensure successful delivery and adoption.
- Demonstrate a proactive, self-driven approach with a focus on innovation and continuous improvement.
Required Skills & Experience
- 8+ years of hands-on experience with ServiceNow.
- 10+ years of experience within the IT industry.
- Strong expertise across ServiceNow modules including ITSM, ITOM, HAM, SAM, IRM, BCM, SPM, and HRSD.
- Proven experience in custom application development on ServiceNow.
- Strong knowledge of Service Portal, scripting, and advanced configurations.
- Experience with LDAP, Active Directory, and SSO integrations.
- Solid understanding of enterprise ITSM processes and workflows.
- Excellent communication, problem-solving, and stakeholder management skills.
Certifications & Education
- ServiceNow Certified System Administrator (CSA).
- Certified Implementation Specialist (CIS) – ITSM.
- CIS in Discovery / Service Mapping / Event Management.
- Bachelor’s degree or equivalent combination of education and experience.
ServiceNow Architect in London employer: Technopride Ltd
Contact Detail:
Technopride Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ServiceNow Architect in London
✨Network Like a Pro
Get out there and connect with people in the industry! Attend meetups, webinars, or even local tech events. The more you engage, the better your chances of landing that ServiceNow Architect role.
✨Show Off Your Skills
When you get the chance to chat with potential employers, don’t hold back! Share specific examples of your experience with ServiceNow modules and how you've tackled challenges in past projects. Let your expertise shine!
✨Tailor Your Approach
Every company is different, so make sure you tailor your conversations to align with their needs. Research the company’s current ServiceNow setup and think about how you can add value. This shows you're genuinely interested!
✨Apply Through Our Website
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to reach out directly.
We think you need these skills to ace ServiceNow Architect in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the ServiceNow Architect role. Highlight your experience with specific ServiceNow modules and any relevant projects you've worked on. We want to see how your skills align with what we're looking for!
Showcase Your Expertise: Don’t just list your skills; demonstrate them! Use examples from your past work to show how you've led solution designs or implemented ServiceNow platforms. This helps us understand your hands-on experience and problem-solving abilities.
Keep It Clear and Concise: When writing your application, keep it clear and to the point. Avoid jargon unless it's relevant to the role. We appreciate straightforward communication that gets right to the heart of your qualifications.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. This way, we can easily track your application and get back to you quicker. Plus, it shows you're serious about joining our team!
How to prepare for a job interview at Technopride Ltd
✨Know Your ServiceNow Modules Inside Out
Make sure you brush up on your knowledge of the various ServiceNow modules like ITSM, ITOM, and HRSD. Be prepared to discuss how you've implemented these in past roles and any challenges you faced. This will show your depth of experience and understanding of the platform.
✨Showcase Your Architectural Skills
Be ready to talk about your approach to designing scalable and high-quality solutions. Think of specific examples where you've defined architecture aligned with enterprise standards. This is crucial for a ServiceNow Architect role, so highlight your architectural judgment.
✨Demonstrate Problem-Solving Abilities
Prepare to discuss how you've tackled complex issues in previous projects. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help interviewers see your analytical skills and how you can contribute to their team.
✨Stay Updated on ServiceNow Trends
Familiarise yourself with the latest ServiceNow releases and features. Being able to discuss recent updates or innovations shows that you're proactive and committed to continuous improvement, which is key for this role.
