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- Tasks: Engineer and support a modern Windows desktop environment for a global IT client.
- Company: Renowned IT company based in London with a focus on innovation.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Why this job: Join a dynamic team and make a real impact on user experience globally.
- Qualifications: 5+ years in desktop engineering, strong skills in Windows 11, Intune, and PowerShell.
- Other info: Fast-paced environment with opportunities for career advancement and global collaboration.
The predicted salary is between 36000 - 60000 ÂŁ per year.
We are seeking a highly skilled Desktop Engineer to join our global End User Computing team. This individual will be responsible for engineering, deploying, automating, and supporting the modern Windows desktop environment across the enterprise. The role requires deep technical expertise, strong problem‑solving abilities, and the ability to operate effectively within a fast‑paced, global environment.
You will work closely with other engineering teams, service operations, and security stakeholders to ensure a secure, highly available, and seamless experience for all end users.
Key Responsibilities- Windows Engineering & Endpoint Platform
- Engineer, maintain, and optimize a global Windows 11 desktop environment, ensuring stability, performance, and security.
- Own OS image engineering, lifecycle management, configuration baselines, and feature update strategies.
- Lead complex troubleshooting efforts using logs, diagnostics, and telemetry.
- Modern Device Management
- Design, implement, and manage Microsoft Intune for configuration, policy enforcement, compliance, application packaging, and advanced device management.
- Lead Windows Autopilot deployments, provisioning workflows, and zero‑touch onboarding processes.
- Integrate Intune with Azure AD, security baselines, conditional access, and compliance frameworks.
- MECM (Microsoft Endpoint Configuration Manager)
- Drive all aspects of MECM administration and engineering, including task sequence creation and optimization (OSD, refresh, break/fix workflows).
- Patch management and compliance reporting.
- Infrastructure health and performance tuning.
- Implement and automate MECM‑related processes to reduce operational overhead.
- Automation & PowerShell Development
- Design and maintain advanced PowerShell automation for automation, configuration enforcement, remediation scripts, user provisioning, and data transformation and reporting.
- Develop reusable automation modules that support engineering and operational workflows.
- Monitoring & Digital Experience (Nexthink – Nice to Have)
- Use Nexthink (or similar DEX tools) to monitor endpoint performance, identify trends, and proactively improve user experience.
- Develop custom remote actions, dashboards, and investigations (if Nexthink is available).
- Operational Excellence
- Provide 3rd‑line engineering support for escalated desktop issues, including collaboration with security, networking, server engineering, and service desk teams.
- Participate in an on‑call rotation and support planned weekend engineering activity for global deployments.
- Maintain detailed documentation, runbooks, and architecture diagrams.
- Contribute to strategic projects such as hardware refresh, OS migrations, security initiatives, and global transformation programmes.
- Technical Expertise
- Extensive hands‑on experience with Windows 11 OS, including registry, file systems, event logs, troubleshooting techniques, and performance tuning.
- Deep knowledge of Intune, Autopilot, and Azure AD device management.
- Strong engineering‑level experience with MECM, including deployments, task sequences, and compliance.
- Advanced PowerShell developer, capable of writing clean, modular, production‑ready automation.
- Experience with enterprise patching, software distribution, and GPO/modern policy management.
- Bonus Skills
- Experience with Nexthink (dashboards, investigations, RA scripting).
- Knowledge of Active Directory, Group Policy, conditional access, and security baselines.
- Understanding of end‑user hardware (laptops, workstations, peripherals) and driver/firmware lifecycle management.
- Familiarity with virtualization (VDI), remote access technologies, and ITIL processes.
- Professional Skills
- Strong communication skills, able to work effectively with global teams and non‑technical users.
- Ability to manage multiple priorities in a high‑pressure environment.
- Proven experience driving improvements, standardization, and automation.
- Analytical mindset with strong attention to detail.
- Bachelor's degree in Computer Science, Information Technology, or equivalent professional experience.
- 5+ years of experience in desktop engineering or endpoint platform engineering within an enterprise environment.
- Prior experience in a global or highly regulated industry is a strong plus.
Desktop Engineer in London employer: Technopride Ltd
Contact Detail:
Technopride Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Desktop Engineer in London
✨Tip Number 1
Network, network, network! Get out there and connect with people in the industry. Attend meetups, webinars, or even just grab a coffee with someone who works in desktop engineering. You never know who might have a lead on your next opportunity!
✨Tip Number 2
Show off your skills! Create a portfolio or GitHub repository showcasing your PowerShell scripts or any automation projects you've worked on. This gives potential employers a tangible look at what you can do, making you stand out from the crowd.
✨Tip Number 3
Prepare for interviews by brushing up on common technical questions related to Windows 11, Intune, and MECM. Practice explaining your troubleshooting processes and how you've handled complex issues in the past. Confidence is key!
✨Tip Number 4
Don't forget to apply through our website! We’ve got loads of opportunities that might be perfect for you. Plus, it’s a great way to ensure your application gets seen by the right people.
We think you need these skills to ace Desktop Engineer in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Desktop Engineer role. Highlight your experience with Windows 11, Intune, and PowerShell. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about desktop engineering and how you can contribute to our global End User Computing team. Keep it concise but impactful.
Showcase Your Problem-Solving Skills: In your application, don’t forget to mention specific examples of how you've tackled complex troubleshooting issues in the past. We love seeing candidates who can think on their feet and solve problems effectively!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Technopride Ltd
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows 11, Intune, and MECM. Be ready to discuss your hands-on experience with these technologies, as well as any troubleshooting techniques you've mastered. The more specific examples you can provide, the better!
✨Show Off Your Problem-Solving Skills
Prepare to share real-life scenarios where you've tackled complex desktop issues. Think about how you used logs and diagnostics to resolve problems. This will demonstrate your analytical mindset and ability to thrive in a fast-paced environment.
✨Highlight Your Automation Expertise
Since automation is key for this role, be ready to talk about your PowerShell development experience. Share examples of scripts you've created for configuration enforcement or user provisioning. This will show that you can streamline processes and reduce operational overhead.
✨Communicate Clearly and Confidently
Strong communication skills are essential, especially when working with global teams. Practice explaining technical concepts in simple terms, as you'll likely need to interact with non-technical users. Confidence in your communication can set you apart from other candidates.